heuristic evaluation
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Heuristic evaluation is a usability inspection method where one or more experts examine an interface and judge its compliance with recognized usability principles, called heuristics. The experts inspect the interface, identify any usability problems it may contain, and provide recommendations for improving the interface. The results are documented in a report that includes a description of any issues found on each page, which usability principles were violated, and a suggested fix along with a severity rating. Common usability principles that are evaluated include whether an interface is easy to use and learn, communicates effectively, avoids errors, and has clear system status.
heuristic evaluation
- 2. What is Heuristic Evaluation? How is H.E. done? Examples of H.E. Usability principles
- 3. What is Heuristic Evaluation? 1 or more experts + 1 interface + inspection / critique = Report
- 4. How is H.E. done? Principle Issue Rec. Severity violated Refer to Make a specific Describe issue Assign a principle that suggestion for Screenshot severity rating was violated change
- 6. Usability principles Usability principles Design principles !
- 7. Usability principles Design principles Ensure interface is... Ensure interface... Easy to use Communicates effectively Easy to learn Looks pleasant Not confusing Not disorienting
- 8. Nielsen’s 10 heuristics 1.Visibility of system status 6. Recognition > recall 2. Match between system & 7. Flexibility & efficiency real world 8. Aesthetics & minimalist 3. User control & freedom design 4. Consistency & standards 9. Error diagnosis & recovery 5. Error prevention 10. Help & documentation
- 9. What is Heuristic Evaluation? How is H.E. done? Examples of H.E. Usability principles
- 11. Writing the Report I. Title page II. Executive summary III. Introduction: Purpose; Product description IV. Methods V. Results VI. References