High Net Worth UK Audience on Social Media
C O N T E N T S
1S E C T I O N Social media usage
2S E C T I O N Use of social media for financial information
3S E C T I O N Key findings & best practices
S E C T I O N
2
High Net Worth Individuals are engaged on
social media
70%U S E S O C I A L M E D I A
£640K -< £1m
67%
76%
66%
£1mK -< £2m
£2m+
Join the Dots Research,UK, November 2013
Base: HNW social media users 3
51%
41%
32%
22% 19%
LinkedIn is the most used social media site among High
Net Worth Individuals
Join the Dots Research,UK November 2013
Base: HNW social media users 4
Frequency of social
media access
High Net Worth Individuals in the UK
access LinkedIn on a regular basis
71%
of High Net Worth LinkedIn users in the
UK access LinkedIn several times a week
Join the Dots Research,UK November 2013
Base: HNW social media users 5
High Net Worth Individuals access LinkedIn via a mobile device
more frequently than any other social media site
30% No 30% No
70% Yes70% Yes
Join the Dots Research,UK November 2013
Base: HNW social media users 6
Connect with colleagues
Read updates/posts and stay
up-to-date with colleagues
Follow experts, influencers,
companies & brandsCreate professional content
High Net Worth Individuals mostly use social media for
professional purposes
Join the Dots Research,UK November 2013
Base: HNW social media users 7
2
1
C O N T E N T S
S E C T I O N Use of social media for financial information
3S E C T I O N Key findings & best practices
S E C T I O N Social media usage
8
31%
34%
36%
43%
44%
49%
50%
Participate in online polls/surveys
Subscribe to financial related feeds/blogs
Follow a recognised industry expert/executive
Search for key topics/information
Receive updates from financial services companies
and/or experts
Use as a source for news/content
Read reviews/recommendations
Aspects of social media used for financial purposes
HNW Individuals in the UK look to social media for various finance
purposes such as recommendations, news content and expert
opinions
Join the Dots Research,UK November 2013
Base: HNW social media users 9
Consume
Financial Content
Explore Content
Inform
61% of HNWI’s in the UK who use social networks will use them for at least one financial purpose
Recommend a financial product, policy,
or service
Seek advice/gather information to help make a financial decision
Gather preliminary information about financial products, policies or
institutions
Keep up-to-date with current financial trends
Re-evaluate a financial decision that has already
been made
53%
48%
44%
33%
30%
Social media has a purpose throughout each stage of
the financial purchase journey
Join the Dots Research,UK November 2013
Base: HNW social media users 10
• Social platforms: Trust of financial information shared through an article on my network, by a financial
company or institution, by a financial professional/expert
Join the Dots Research,UK November 2013
Base: HNW social media users
LinkedIn is the most trusted source for financial information
1st 2nd 3rd
11
29%
believe social media is influential
when forming opinions about
financial products/services
1in4
believe social media will
become more influential in the next
12 months when forming opinions
about financial products/services
More than
The influence of social media for financial decision making is
set to increase over the next 12 months
Join the Dots Research,UK November 2013
Base: HNW social media users 12
C O N T E N T S
2S E C T I O N Social media usage
3S E C T I O N Use of social media for financial information
4S E C T I O N Key findings & best practices
13
1. 7 in 10 HNW individuals in the UK are using social media
2. LinkedIn is the most used social media site with this audience.
3. Mobile is essential for High Net Worth Individuals
4. HNW Individuals largely use social for professional purposes -
1) Connect with colleagues, 2) Consume content & posts from
colleagues 3) Follow experts and influencers
5. Social media is important throughout each stage of the financial
decision journey.
14
S U M M A R Y O F F I N D I N G S
15
Target Publish Extend
1. Leverage LI identified
Affluent audience
2. Deliver across Desktop
and Mobile devices
B E S T P R A C T I C E F O R M A R K E T E R S
1. Help HNWs with
informative dynamic
and static content
2. Curate the story –
leverage your own
content assets and that
of partners
3. Make it your content
snackable
4. Make it relevant
1. Accelerate the most
engaging content
through sponsoring or
paid for media
distribution
2. Leverage LinkedIn
Plugins so that content
on your site flows out

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High Net Worth UK Audience on Social Media

  • 2. C O N T E N T S 1S E C T I O N Social media usage 2S E C T I O N Use of social media for financial information 3S E C T I O N Key findings & best practices S E C T I O N 2
  • 3. High Net Worth Individuals are engaged on social media 70%U S E S O C I A L M E D I A £640K -< £1m 67% 76% 66% £1mK -< £2m £2m+ Join the Dots Research,UK, November 2013 Base: HNW social media users 3
  • 4. 51% 41% 32% 22% 19% LinkedIn is the most used social media site among High Net Worth Individuals Join the Dots Research,UK November 2013 Base: HNW social media users 4
  • 5. Frequency of social media access High Net Worth Individuals in the UK access LinkedIn on a regular basis 71% of High Net Worth LinkedIn users in the UK access LinkedIn several times a week Join the Dots Research,UK November 2013 Base: HNW social media users 5
  • 6. High Net Worth Individuals access LinkedIn via a mobile device more frequently than any other social media site 30% No 30% No 70% Yes70% Yes Join the Dots Research,UK November 2013 Base: HNW social media users 6
  • 7. Connect with colleagues Read updates/posts and stay up-to-date with colleagues Follow experts, influencers, companies & brandsCreate professional content High Net Worth Individuals mostly use social media for professional purposes Join the Dots Research,UK November 2013 Base: HNW social media users 7
  • 8. 2 1 C O N T E N T S S E C T I O N Use of social media for financial information 3S E C T I O N Key findings & best practices S E C T I O N Social media usage 8
  • 9. 31% 34% 36% 43% 44% 49% 50% Participate in online polls/surveys Subscribe to financial related feeds/blogs Follow a recognised industry expert/executive Search for key topics/information Receive updates from financial services companies and/or experts Use as a source for news/content Read reviews/recommendations Aspects of social media used for financial purposes HNW Individuals in the UK look to social media for various finance purposes such as recommendations, news content and expert opinions Join the Dots Research,UK November 2013 Base: HNW social media users 9 Consume Financial Content Explore Content Inform
  • 10. 61% of HNWI’s in the UK who use social networks will use them for at least one financial purpose Recommend a financial product, policy, or service Seek advice/gather information to help make a financial decision Gather preliminary information about financial products, policies or institutions Keep up-to-date with current financial trends Re-evaluate a financial decision that has already been made 53% 48% 44% 33% 30% Social media has a purpose throughout each stage of the financial purchase journey Join the Dots Research,UK November 2013 Base: HNW social media users 10
  • 11. • Social platforms: Trust of financial information shared through an article on my network, by a financial company or institution, by a financial professional/expert Join the Dots Research,UK November 2013 Base: HNW social media users LinkedIn is the most trusted source for financial information 1st 2nd 3rd 11
  • 12. 29% believe social media is influential when forming opinions about financial products/services 1in4 believe social media will become more influential in the next 12 months when forming opinions about financial products/services More than The influence of social media for financial decision making is set to increase over the next 12 months Join the Dots Research,UK November 2013 Base: HNW social media users 12
  • 13. C O N T E N T S 2S E C T I O N Social media usage 3S E C T I O N Use of social media for financial information 4S E C T I O N Key findings & best practices 13
  • 14. 1. 7 in 10 HNW individuals in the UK are using social media 2. LinkedIn is the most used social media site with this audience. 3. Mobile is essential for High Net Worth Individuals 4. HNW Individuals largely use social for professional purposes - 1) Connect with colleagues, 2) Consume content & posts from colleagues 3) Follow experts and influencers 5. Social media is important throughout each stage of the financial decision journey. 14 S U M M A R Y O F F I N D I N G S
  • 15. 15 Target Publish Extend 1. Leverage LI identified Affluent audience 2. Deliver across Desktop and Mobile devices B E S T P R A C T I C E F O R M A R K E T E R S 1. Help HNWs with informative dynamic and static content 2. Curate the story – leverage your own content assets and that of partners 3. Make it your content snackable 4. Make it relevant 1. Accelerate the most engaging content through sponsoring or paid for media distribution 2. Leverage LinkedIn Plugins so that content on your site flows out

Editor's Notes

  • #3: NOTE: This will be completed with key data from within the report
  • #5: Do you use the following social media sites/services?
  • #6: NOTE: Full breakdown of data for other networks to be included in the slide notesNOTE: Significant/key differences between markets to be reported in the blue box
  • #7: Do you access social media from the following devices
  • #9: NOTE: This will be completed with key data from within the report
  • #10: Which aspects of social media do you tend to use for financial purposes?
  • #12: NOTE: Full breakdown of data from other social networks to be included in the slide notesNOTE: Significant/key differences between markets to be reported in the blue box
  • #13: NOTE: Full breakdown of data from other social networks to be included in the slide notesNOTE: Significant/key differences between markets to be reported in the blue box
  • #14: NOTE: This will be completed with key data from within the report