JCN12 HiQ Project Development Environment
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HiQ is an IT consultancy firm specializing in software development, communications, and business-critical IT. To improve collaboration and knowledge sharing on projects with multiple customers, HiQ Finland implemented an integrated ALM environment using Atlassian Jira, Confluence, and additional plugins. This allows improved information sharing, project management across teams, quality assurance, and development practices like source control and continuous integration. The centralized system provides benefits like interoperable tools, easy customer interaction, and flexibility to use various tools for tasks.
JCN12 HiQ Project Development Environment
- 1. HIQ FINLAND CASE ATLASSIAN AND ALM IN TEAM WITH MULTIPLE SIMULTANEOUS CUSTOMER PROJECTS JIRA AND CONFLUENCE NORDIC CONFERENCE 2012
- 2. 2 HiQ IS AN IT AND MANAGEMENT CONSULTANCY FIRM SPECIALISING IN COMMUNICATIONS, SOFTWARE DEVELOPMENT AND BUSINESS-CRITICAL IT. Results. Responsibility. Simplicity. Joy.
- 3. 3 HiQ Corporation • 1300 IT and business specialists in Sweden, Finland, Denmark and Russia > 250 in Finland • Best IT Consultancy 2007-2010 (Veckans Affärer) • ICT Project of the Year 2011 in Finland • Goals: Quality, Profitability, Growth – in this order 2011 JANUARY - DECEMBER Revenues: 143,2 (122,8) MEURO EBIT: 20,4 (17,3) MEURO EBIT margins: 14,3 (14,1) %
- 4. 4 HiQ Services SPECIALIST AREAS Software Development Project Management SERVICES Quality Process Management Assurance & Integration Consultancy Testing DELIVERY MODELS
- 5. 5 HiQ Finland highlights Strong business, Independent quality Over 100 QA technology and assurance specialists in Finland industry know-how Strong graphic Agile and flexible design and UX consultancy and delivery models technology expertise process know-how in the same team Strong industry Over 20 year record Largest pool of high- know-how: Telecom, of business critical level integration Retail, Energy, process integration specialist in Finland Finances
- 6. 6 Problematic Delivery Path to Customer Sales & Professionals Customer Directors • Knowledge/ • Knowledge/ • Knowledge/ Information Information Information Knowledge Boundaries & No Improvement Cycle
- 7. 7 Projects with Shared Tools enable Improvement Cycle Feedback & Lessons Development Learnt Customer Knowledge Sales & Professionals Directors Tools & Methods Improvement
- 8. 8 ALM Environment By Atlassian Jira & Confluence Document Information Project/Task Management Sharing Management Quality Assurance SCM (Software Configuration Management) VCS Compiling / Source Code Version Continuous Control System Integration
- 9. 9 HiQ Finland Integrated ALM Q1/2012 Initial setup Single Sign-on and Identity Management Information Project/Task Sharing Management Document Quality Management SCM Assurance Software Configuration Management VCS Compiling / Source Code Version Continuous Control System Integration
- 10. 10 HiQ Finland Integrated ALM continues Q4/2012 Fully operational Crowd + AD Jira Atlassian Jira & Confluence Single Sign-on and Identity Management TestRail Sharepoint ... Information Project/Task 365 Sharing Management Document Quality Management SCM Assurance Software Configuration Management Compiling / Jenkins VCS Source Code Version Continuous ... Control System Integration Subversion git
- 11. 11 Main Jira Plugins and Interaction Jira Timesheet GreenHopper Wallboard Confluence R&G Script Subversion Runner Crowd AD QA CI VCS
- 12. 12 Task Management in Jira • GOAL: one Jira project per customer • minimal support effort • Limited set of different schemes in use (3-4) • continous improvement by selected professionals • GreenHopper’s Agile boards a BIG advantage • big changes just recently • Kanban and Scrum both in use
- 13. 13 Project Management Hierarchy in Confluence Some of the internal Manager Sharepoint documents stored in Space 365 Sharepoint 365 Team Team Space Space Customer spaces Customer Customer visible to customers Space Space Project Project • Project pages link back and forth between Jira and Confluence
- 14. 14 Main Confluence Plugins and Interaction Confluence RefinedWiki Gliffy Sharepoint 365 AD Balsamiq Copy Mockups Space Crowd
- 15. 15 HiQ Finland Integrated ALM benefits • Interoperable systems less work for support personnel • Customer interaction made easy transparency shared knowledge efficiency • Flexibility pick a tool you want or a combination Gliffy & Visio or other Office tools combined