Hodges Digital Move Pro Features
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This document provides an overview of the MovePro mobile app created for a large United Van lines operator. The app was designed to make the moving process less stressful for customers by providing tools, resources, and the ability to track tasks, shipments, and unpacked belongings. Key features of the app include a dashboard to view move status, checklists, and contact a move counselor; tracking unpacked boxes by room and labeling them with scannable QR codes; and various "micro utilities" like time/currency conversion and links to set up utilities at the new home. The goal was to radically improve the customer experience in the moving industry.
Hodges Digital Move Pro Features
- 1. DATE : 26 JUNE 2014 WEB MOBILE ANALYTICS/BI Hodges Digital Mobile Apps MovePro for iPhone and iPad Overview
- 2. MovePro Overview PROJECT Moving utility app. CLIENT One of the largest United Van lines operator on the east coast with a 100 year history. OBJECTIVE To radically re-think a stressful user experience in an old fashioned industry, by empowering the customer with more resources & tools. PROJECT SCOPE Conceptualization, User Interface design, Visual design and App Development.
- 3. Dashboard View The status of the current move and related aspects can be viewed in the dashboard view. Time-sensitive checklists help users action pre-move tasks, assign them to a friend or add to their calendar. Move counselor can be contacted by emailing or calling without exiting the app. Highlights Contact Counsellor without exiting app Actionize or assign to a friend current and overdue tasks from the time-sensitive checklist View local time at destination (especially important for international moves)
- 4. My Boxes A key insight while building the app was that most people do not unpack all of their belongings after a move. My Boxes helps users keep track of their belongings in the weeks following the move while they sort out all of the boxes. Highlights Select items from a pre-ordered list or use device camera to take pictures Create boxes by room and document contents by selecting from a relevant list. by selecting from a relevant list.
- 5. Qr Label Create a QR code for each box that can be printed and pasted on the box. The QR code is readable only on the device that created it (for security purposes). Highlights Label high value items and immediately identify the box they are in. When you need to find a particular item, just scan the QR label to figure out which box it is in.
- 6. Micro Utilities MovePro is filled with micro-features that increase the relevance of the app beyond the move event. Included are specific ones for international moves - a key growth area for Hilldrup. Highlights Time and currency convertor "We've moved" notifications to contacts
- 7. Links to set up utilities in your new home and other new move related activities Shipment tracking for peace of mind Packing videos and other How-tos. Micro Utilities ( Contd.) Highlights
- 8. MovePro Overview Conclusion We look forward to an opportunity to have a further discussion about MovePro. The MovePro app may be downloaded from the App Store at http://bit.ly/1j5KbTA Thank you for your time and attention. Sonali Shetty CEO, Hodges Digital sonali@hodgesdigital.com Direct: (804) 447-9289