The document discusses e-commerce and how it functions. It describes the different business to customer, business to business, and customer to customer e-commerce channels. It outlines the benefits for both sellers and customers, such as global markets, reduced costs, convenience, and discounts. It also notes some disadvantages like inability to inspect products before purchase and risk of fraud or delays. Finally, it explains how e-commerce websites work as mediators by providing online shops, warehousing, assistance with pictures, inventory, delivery, customer service, and charging commissions.
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