This document discusses how social media matters and provides tips on using social media effectively for organizations. It notes that 66% of online adults use social networking sites. It provides dos and don'ts for using social media at work, such as using it for work research but not friending coworkers. The document asks about organizations' social media use and policies. It offers steps to develop social media policies and five ways to promote social media presence, such as on a website and emails. Resources on social media from libraries are also listed.