How to Achieve and Maintain High Quality SaaS Software in the Cloud
2 likes1,045 views
The document outlines best practices for achieving and maintaining high-quality SaaS software, emphasizing the importance of test automation and performance testing. It highlights key speakers from Blackline Systems and Xbosoft, detailing their expertise in quality assurance and software development. Additionally, it covers Blackline's offerings and success stories regarding return on investment from their automated solutions.
How to Achieve and Maintain High Quality SaaS Software in the Cloud
- 1. How to Achieve and Maintain High Quality SaaS Software in the Cloud Lessons learned and best practices on how to set up test automation and performance testing
- 2. Agenda • Fire side chat – Introduction of the speakers – Conversation between QA experts – Q & A at the end
- 3. Howard Goldstein VP of Marketing BlackLine Systems • Built BlackLine’s marketing program from the ground up. • Oversaw BlackLine’s expansion internationally into the EMEA and APAC markets. • Developed strategic partner relationships with leading global consulting firms.
- 4. Donna McCollum QA Manager BlackLine Systems • Managed BlackLine’s Quality Assurance program for four years. • Served as the key liaison to XBOSoft overseeing functional and regression testing. • Previously was Manager of Financial Technology at industry leader SunGard Treasury Systems. • Developed institutional trading software.
- 5. Philip Lew CEO and Founder XBOSoft • Leads XBOSoft’s direction and strategy as their CEO. • Ph.D. research in software quality and usability. • Published in several IEEE and ACM journal magazines. • Presenter at various academic and trade conferences. • Industry leader in software quality and measurement.
- 6. Housekeeping • The audience will be on mute for a clear conversation • Feel free to ask questions at anytime via the chat bar and we will fit them in where appropriate. • Contact information will be given at the end and you will receive information on where to find the slide and the recording. Let’s get Started!
- 7. BlackLine Company overview LA-based financial software provider, operating globally First to market with automated account reconciliation software 475+ clients, many of which are in the Fortune 500 More than 58,000 users worldwide ‘BlackLine Certified Implementation Professionals’ from all the major advisory/consulting firms and all around the world
- 8. GLOBAL DEPLOYMENT BlackLine OnDemand users (89+ COUNTRIES) BlackLine Offices
- 13. •SIMPLE, SECURE ONDEMAND/SAAS OFFERING •REAL-TIME MONITORING AND REPORTING •CONTROLLED PROCESS •DATA INTEGRITY & INTEGRATION
- 14. BLACKLINE PROVIDES EFFICIENCY, SPEED & VISIBILITY REDUCED COSTS AND RISKS CONTROLLED FINANCIAL CLOSE
- 15. ROI & CUTTING COSTS • Auto-certification MeadWestVaco Corporation • Increased staff ROI: 495% Payback: 2 Months productivity Cox Communications • Reduced paper, ROI: 227% Payback: 6 Months printing, storage Education Management Corporation overhead, auditor fees ROI: 138% Payback: 10 Months • Improved process management Return on investment is one of the most important • Faster close indicators of value
- 16. Regression Testing Image from: http://www.testfacebook.com
- 17. Regression Testing Key Points • Impossible to test everything so implement regression strategy based on context • Use Risk Assessment based on actual data • Exploratory Testing • Defect Analysis
- 18. Performance
- 19. Performance Key Points • Understand your users so you can develop realistic performance scenario’s • Benchmark and Improve • Periodic Efforts
- 20. Test Automation Image from simply-the-test.blogspot.com
- 21. Key Points • What to automate depends on maturity of the product and stability of modules and features • Team is more important than the tool • Set up a frame work
- 22. Best Practices & Lessons Learned • Daily Build’s • Goal 100% coverage, Risk Assessment when that’s not feasible. • Fast and accurate: Accuracy is of primary importance, but performance is a very close second. • Automation is used where the product is mature and stable. • QTP is used, but the quality of your people and framework of the tests is more important. • The remote XBOSoft QA team and the BlackLine development and support teams work very closely together. • The follow-the-sun workflow works very well.
- 23. Q&A
- 24. Contact info Information on where to find the slides and the recording will be mailed. Please follow us on twitter @xbosoft Request for info: services@xbosoft.com
Editor's Notes
- #2: This screen stays on while people wait for the webinar
- #17: If you cannot test all test cases in a test cycle, how do you decide what test cases to run?What percentage of test cases do you run to get good regression coverage?How much time / resources do you dedicated to exploratory testing in your regression tests?How do you track defects from regression tests?Is performance testing part of regression testing?
- #19: How important is performance for your product?What performance issues are typical for a SaaS product?How often do you run performance tests?
- #21: What tools do you use to automate?What percentage of QA resources do you devote to test automation?What percentage of your regression tests do
- #23: Testing on multiple devices, platforms and browsersDedicated QA, remote QA team, yet an integrated QA team