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How to ask questions that stimulate discussion
uncertainty 
of the 
question Before posing a 
question to 
students, consider 
the question’s level 
of uncertainty.
1 right answer 
uncertainty 
of the 
question A question with 
only one right 
answer has no 
uncertainty.
Too broad 
1 right answer 
uncertainty 
of the 
question A question with an 
infinite number of 
acceptable 
answers is totally 
uncertain.
Too broad 
Just right 
1 right answer 
uncertainty 
of the 
question
What happens when we pose a question 
that has no uncertainty at all?
What is the 
square root of 
4?
Q: What is the square root of 4? 
Quá dễ 
It’s two sir.
Q: What is the square root of 4? 
Quá dễ 
Is there any 
other 
answer? 
It’s two sir.
Q: What is the square root of 4? 
Quá dễ 
Questions that have only 
one right answer don’t 
stimulate discussion.
Let’s look at a few more 
examples of zero 
uncertainty questions.
 Who is the president 
of our school?
 Who is the president 
of our school? 
 SATA supports a 
maximum of how 
many drives?
 Who is the president 
of our school? 
 SATA supports a 
maximum of how 
many drives? 
 How many habits 
does Steven Covey 
describe in his book?
 Who is the president 
of our school? 
 SATA supports a 
maximum of how 
many drives? 
 How many habits 
does Steven Covey 
describe in his book? 
1 right answer
Now let’s see what 
happens when there’s 
too much uncertainty.
What must one do in 
order to get a job?
What must one do in order to get a job? 
Quá dễ 
We must wear 
clothes, of course.
What must one do in order to get a job? 
And comb 
our hair too! 
We must wear 
clothes, of course.
What must one do in order to get a job? 
Quá dễ 
We should slip a $20 
bill to the head of 
human resources.
What must one do in order to get a job? 
Quá dễ 
We should slip a $20 
bill to the head of 
human resources. 
Or we should ask our 
dad to introduce us 
to his friends.
What must one do in order to get a job? 
Quá dễ 
Go to the temple 
and offer prayers!
What must one do in order to get a job? 
Quá dễ 
I have no idea what 
answer the teacher 
wants us to say.
What must one do in order to get a job? 
Quá dễ 
I think it’s better to 
just keep quiet.
Let’s study that exchange in more detail.
What must one do in order to get a job? 
Quá dễ 
We must wear 
clothes, of course.
What must one do in order to get a job? 
Quá dễ 
We must wear 
clothes, of course. 
The student’s answer is 
correct but it sounds silly, 
and even disrespectful. 
Why?
This dot represents the space of all 
answers discussed in the literature.
The teacher tends to 
think inside this small, 
finite space because 
he has studied the 
literature.
The green dot 
represents the set of 
all correct answers to 
the question.
Students minds 
operate in this space.
“What must one do in 
order to get a job?” 
To merely give a correct 
answer to this question is 
not sufficient because 
answers too far outside the 
teacher’s intended context 
will be perceived as rude or 
inappropriate.
In addition to formulating 
a correct answer, the 
student must also guess 
the context within which 
the teacher intends for 
the students to think.
The context guessing 
problem is usually 
much harder than the 
problem of simply 
formulating a correct 
answer.
Now, let’s see how the students handle 
the context guessing problem.
What must one do in 
order to get a job?
What must one do in order to get a job? 
Quá dễ 
Let’s assume this is a 
computer science 
course.
What must one do in order to get a job? 
Quá dễ 
He’s probably thinking 
something about real-world 
programming skills.
What must one do in order to get a job? 
Quá dễ 
No, that’s too easy. This 
teacher likes us to think 
outside the box.
What must one do in order to get a job? 
Quá dễ 
It’s probably something 
related to computers but 
slightly counter-intuitive.
What must one do in order to get a job? 
Quá dễ 
Maybe he’s thinking of IT 
communication skills?
What must one do in order to get a job? 
Quá dễ 
Maybe this is an aside that 
doesn’t relate to 
computers at all.
What must one do in order to get a job? 
Quá dễ 
Well, we need to be able 
to provide value for our 
potential employer.
What must one do in order to get a job? 
Quá dễ 
That idea is too vague. 
He’s probably looking for 
something specific.
What must one do in order to get a job? 
Quá dễ 
These students are 
having trouble identifying 
the context.
What must one do in order to get a job? 
Quá dễ 
In this situation, students 
won’t volunteer to answer 
the question.
Let’s see some more 
examples of questions 
that are too broad.
Too broad 
 What is unique about 
our university?
Too broad 
 What is unique about 
our university? 
 In the movie Star 
Wars, what does the 
main character do?
Too broad 
 What is unique about 
our university? 
 In the movie Star 
Wars, what does the 
main character do? 
 In the future, how will 
computers develop?
The hope of providing a 
definitive answer 
is the force that motivates students to discuss.
What is the best 
colour for website 
design?
What is the best 
colour for website 
design? 
Students have no hope of 
answering this question 
definitively. 
As a result, they will not attempt 
to answer at all.
The the level of 
uncertainty determines 
the amount of time a 
class will spend 
discussing the question.
One correct answer: 
Less than one minute of 
discussion
Infinitely many answers: 
discussion is inconclusive 
One correct answer: 
Less than one minute of 
discussion
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
Useful for quick 
review of a 
previous 
lesson. 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
Useful for quick 
review of a 
previous 
lesson. 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute 
Useful for more 
in-depth 
discussion.
Students will 
not attempt to 
answer 
Useful for quick 
review of a 
previous 
lesson. 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute 
Useful for more 
in-depth 
discussion.
1. What is the algorithmic 
complexity of insertion sort? 
2. What’s the difference between 
int and float? 
3. What does judging mean in the 
Meyers-briggs personality test? 
4. What are the notes in the first 
inversion of a D Major chord? 
5. What are the locations of the 
three dan tian? 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
This type of question is useful 
for checking students’ 
understanding of a previous 
lesson. 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
In order to inspire longer 
discussions with more lasting 
impact, we must ask broader 
questions. 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
Let’s look at some examples. 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
self-actualisation 
esteem 
social 
safety 
physiological 
According to 
Maslow’s Hierarchy 
of Needs, 
needs on the lower levels must 
be satisfied before an individual 
can feel strong motivation to 
satisfy the needs at a higher 
level. 
Here’s an example from a 
business communication 
skills course.
self-actualisation 
esteem 
social 
safety 
physiological 
According to 
Maslow’s Hierarchy 
of Needs, 
needs on the lower levels must 
be satisfied before an individual 
can feel strong motivation to 
satisfy the needs at a higher 
level.
self-actualisation 
esteem 
social 
safety 
physiological 
For example: 
Humans who are struggling to 
find food for survival 
(physiological need) are not 
strongly motivated to seek 
recognition as scientific 
researchers (esteem level 
need).
self-actualisation 
esteem 
social 
safety 
physiological 
For example: 
Humans who are struggling to 
find food for survival 
(physiological need) are not 
strongly motivated to seek 
recognition as scientific 
researchers (esteem level 
need). 
Now, let’s write some 
questions pertaining to 
this lesson.
Question: 
What type of needs are in the 
foundation level of Maslow’s 
hierarchy? 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
Question: 
What type of needs are in the 
foundation level of Maslow’s 
hierarchy? 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute 
This type of question is 
sufficient for less than one 
minute of discussion.
In wartime we often hear 
stories of soldiers who bravely 
risk their lives for their 
comrades and country. 
Are these stories an example 
of a contradiction to Maslow’s 
theory or an indication that our 
understanding of the theory is 
incomplete? 
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute
Too broad 
15 minutes 
10 minutes 
5 minutes 
1 minute 
The question on the previous 
slide points out an apparent 
contradiction in the material of 
the previous day’s lesson and 
asks students to give their 
personal opinion. 
This is a typical strategy for 
eliciting more enthusiastic 
student participation.
Too easy OK Too hard 
Difficulty level
Too easy 
(everyone knows)
How many key 
points were there in 
yesterday’s lesson? 
Quá dễ
How many key 
points were there in 
yesterday’s Quá lesson? 
dễ 
In the video we just 
watched, what did 
the main character 
do?
How many key 
points were there in 
yesterday’s Quá lesson? 
dễ 
In the video we just 
watched, what did 
the main character 
do? 
Why do we need 
computers?
Why do we 
need 
computers?
Why do we need computers? 
Quá dễ 
Why is he asking 
such an easy 
question?
Why do we need computers? 
Quá dễ 
It’s probably a 
trick question. 
Why is he asking 
such an easy 
question?
Why do we need computers? 
Quá dễ 
What does he 
mean by that?
Why do we need computers? 
Quá dễ 
I think it’s better 
to just keep 
What does he 
mean by that? 
silent.
Too hard 
(no one knows)
Who is the CEO of 
Fujitsu corporation?
Who is the CEO of 
Fujitsu corporation? 
When was the first 
telephone 
manufactured?
Who is the CEO of 
Fujitsu corporation? 
When was the first 
telephone 
manufactured? 
What’s the 
maximum number 
of cells in an excel 
spreadsheet?
In what year was the 
world’s first financial 
audit conducted?
In what year was the world’s first financial audit conducted? 
Quá dễ 
How should 
I know?
In what year was the world’s first financial audit conducted? 
Quá dễ 
1282? 1555? 
What’s the point of 
guessing random 
numbers?
In what year was the world’s first financial audit conducted? 
Quá dễ 
It’s probably better 
to just keep quiet.
Students are motivated by the 
feeling of accomplishment 
that comes from giving a correct answer. 
Difficulty
Difficulty 
Why do 
computers have 
mice? 
Students get no sense of 
accomplishment from answering 
easy questions.
Difficulty 
Why do 
computers have 
mice? 
They also avoid 
questions that are too 
hard. 
How many keys 
are on a Dvorak 
keyboard?
To get students to discuss, 
ask for their opinion on open 
questions that are neither too 
easy nor too hard. 
Are touch screens 
going to replace 
mice in the future? 
Difficulty
easy hard 
Too easy and not 
broad enough 
1+1 = ? 
broad 
1 answer
easy hard 
Too hard, too 
specific 
Who is the 
leader of the 
national bank of 
Australia? 
broad 
1 answer
What does MS 
Excel do? 
Too easy, too 
broad 
broad 
easy hard 
1 answer
How should we carry 
out a tax audit of a 
fortune 500 company? 
Too hard, too 
broad 
broad 
easy hard 
1 answer
To easy 
broad 
easy hard 
1 answer 
Give examples of 
English-speaking 
countries.
To broad 
broad 
How do we debug 
runtime errors? 
easy hard 
1 answer
broad 
Discussions 
happen in this 
middle area. 
easy hard 
1 answer
The quickest way to start 
a real discussion is to ask 
about a subject that’s 
controversial.
Ask students for their opinion.
Invite them to disagree with 
the experts.
Opinion Questions: 
• A and B are both right 
but which is better? 
• A and B are both bad 
but which is less bad? 
• Some experts believe A. 
Are they correct? 
• Person A took action B. Was 
that good or bad?
How to ask questions that stimulate discussion

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How to ask questions that stimulate discussion

  • 2. uncertainty of the question Before posing a question to students, consider the question’s level of uncertainty.
  • 3. 1 right answer uncertainty of the question A question with only one right answer has no uncertainty.
  • 4. Too broad 1 right answer uncertainty of the question A question with an infinite number of acceptable answers is totally uncertain.
  • 5. Too broad Just right 1 right answer uncertainty of the question
  • 6. What happens when we pose a question that has no uncertainty at all?
  • 7. What is the square root of 4?
  • 8. Q: What is the square root of 4? Quá dễ It’s two sir.
  • 9. Q: What is the square root of 4? Quá dễ Is there any other answer? It’s two sir.
  • 10. Q: What is the square root of 4? Quá dễ Questions that have only one right answer don’t stimulate discussion.
  • 11. Let’s look at a few more examples of zero uncertainty questions.
  • 12.  Who is the president of our school?
  • 13.  Who is the president of our school?  SATA supports a maximum of how many drives?
  • 14.  Who is the president of our school?  SATA supports a maximum of how many drives?  How many habits does Steven Covey describe in his book?
  • 15.  Who is the president of our school?  SATA supports a maximum of how many drives?  How many habits does Steven Covey describe in his book? 1 right answer
  • 16. Now let’s see what happens when there’s too much uncertainty.
  • 17. What must one do in order to get a job?
  • 18. What must one do in order to get a job? Quá dễ We must wear clothes, of course.
  • 19. What must one do in order to get a job? And comb our hair too! We must wear clothes, of course.
  • 20. What must one do in order to get a job? Quá dễ We should slip a $20 bill to the head of human resources.
  • 21. What must one do in order to get a job? Quá dễ We should slip a $20 bill to the head of human resources. Or we should ask our dad to introduce us to his friends.
  • 22. What must one do in order to get a job? Quá dễ Go to the temple and offer prayers!
  • 23. What must one do in order to get a job? Quá dễ I have no idea what answer the teacher wants us to say.
  • 24. What must one do in order to get a job? Quá dễ I think it’s better to just keep quiet.
  • 25. Let’s study that exchange in more detail.
  • 26. What must one do in order to get a job? Quá dễ We must wear clothes, of course.
  • 27. What must one do in order to get a job? Quá dễ We must wear clothes, of course. The student’s answer is correct but it sounds silly, and even disrespectful. Why?
  • 28. This dot represents the space of all answers discussed in the literature.
  • 29. The teacher tends to think inside this small, finite space because he has studied the literature.
  • 30. The green dot represents the set of all correct answers to the question.
  • 31. Students minds operate in this space.
  • 32. “What must one do in order to get a job?” To merely give a correct answer to this question is not sufficient because answers too far outside the teacher’s intended context will be perceived as rude or inappropriate.
  • 33. In addition to formulating a correct answer, the student must also guess the context within which the teacher intends for the students to think.
  • 34. The context guessing problem is usually much harder than the problem of simply formulating a correct answer.
  • 35. Now, let’s see how the students handle the context guessing problem.
  • 36. What must one do in order to get a job?
  • 37. What must one do in order to get a job? Quá dễ Let’s assume this is a computer science course.
  • 38. What must one do in order to get a job? Quá dễ He’s probably thinking something about real-world programming skills.
  • 39. What must one do in order to get a job? Quá dễ No, that’s too easy. This teacher likes us to think outside the box.
  • 40. What must one do in order to get a job? Quá dễ It’s probably something related to computers but slightly counter-intuitive.
  • 41. What must one do in order to get a job? Quá dễ Maybe he’s thinking of IT communication skills?
  • 42. What must one do in order to get a job? Quá dễ Maybe this is an aside that doesn’t relate to computers at all.
  • 43. What must one do in order to get a job? Quá dễ Well, we need to be able to provide value for our potential employer.
  • 44. What must one do in order to get a job? Quá dễ That idea is too vague. He’s probably looking for something specific.
  • 45. What must one do in order to get a job? Quá dễ These students are having trouble identifying the context.
  • 46. What must one do in order to get a job? Quá dễ In this situation, students won’t volunteer to answer the question.
  • 47. Let’s see some more examples of questions that are too broad.
  • 48. Too broad  What is unique about our university?
  • 49. Too broad  What is unique about our university?  In the movie Star Wars, what does the main character do?
  • 50. Too broad  What is unique about our university?  In the movie Star Wars, what does the main character do?  In the future, how will computers develop?
  • 51. The hope of providing a definitive answer is the force that motivates students to discuss.
  • 52. What is the best colour for website design?
  • 53. What is the best colour for website design? Students have no hope of answering this question definitively. As a result, they will not attempt to answer at all.
  • 54. The the level of uncertainty determines the amount of time a class will spend discussing the question.
  • 55. One correct answer: Less than one minute of discussion
  • 56. Infinitely many answers: discussion is inconclusive One correct answer: Less than one minute of discussion
  • 57. Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 58. Useful for quick review of a previous lesson. Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 59. Useful for quick review of a previous lesson. Too broad 15 minutes 10 minutes 5 minutes 1 minute Useful for more in-depth discussion.
  • 60. Students will not attempt to answer Useful for quick review of a previous lesson. Too broad 15 minutes 10 minutes 5 minutes 1 minute Useful for more in-depth discussion.
  • 61. 1. What is the algorithmic complexity of insertion sort? 2. What’s the difference between int and float? 3. What does judging mean in the Meyers-briggs personality test? 4. What are the notes in the first inversion of a D Major chord? 5. What are the locations of the three dan tian? Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 62. This type of question is useful for checking students’ understanding of a previous lesson. Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 63. In order to inspire longer discussions with more lasting impact, we must ask broader questions. Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 64. Let’s look at some examples. Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 65. self-actualisation esteem social safety physiological According to Maslow’s Hierarchy of Needs, needs on the lower levels must be satisfied before an individual can feel strong motivation to satisfy the needs at a higher level. Here’s an example from a business communication skills course.
  • 66. self-actualisation esteem social safety physiological According to Maslow’s Hierarchy of Needs, needs on the lower levels must be satisfied before an individual can feel strong motivation to satisfy the needs at a higher level.
  • 67. self-actualisation esteem social safety physiological For example: Humans who are struggling to find food for survival (physiological need) are not strongly motivated to seek recognition as scientific researchers (esteem level need).
  • 68. self-actualisation esteem social safety physiological For example: Humans who are struggling to find food for survival (physiological need) are not strongly motivated to seek recognition as scientific researchers (esteem level need). Now, let’s write some questions pertaining to this lesson.
  • 69. Question: What type of needs are in the foundation level of Maslow’s hierarchy? Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 70. Question: What type of needs are in the foundation level of Maslow’s hierarchy? Too broad 15 minutes 10 minutes 5 minutes 1 minute This type of question is sufficient for less than one minute of discussion.
  • 71. In wartime we often hear stories of soldiers who bravely risk their lives for their comrades and country. Are these stories an example of a contradiction to Maslow’s theory or an indication that our understanding of the theory is incomplete? Too broad 15 minutes 10 minutes 5 minutes 1 minute
  • 72. Too broad 15 minutes 10 minutes 5 minutes 1 minute The question on the previous slide points out an apparent contradiction in the material of the previous day’s lesson and asks students to give their personal opinion. This is a typical strategy for eliciting more enthusiastic student participation.
  • 73. Too easy OK Too hard Difficulty level
  • 75. How many key points were there in yesterday’s lesson? Quá dễ
  • 76. How many key points were there in yesterday’s Quá lesson? dễ In the video we just watched, what did the main character do?
  • 77. How many key points were there in yesterday’s Quá lesson? dễ In the video we just watched, what did the main character do? Why do we need computers?
  • 78. Why do we need computers?
  • 79. Why do we need computers? Quá dễ Why is he asking such an easy question?
  • 80. Why do we need computers? Quá dễ It’s probably a trick question. Why is he asking such an easy question?
  • 81. Why do we need computers? Quá dễ What does he mean by that?
  • 82. Why do we need computers? Quá dễ I think it’s better to just keep What does he mean by that? silent.
  • 83. Too hard (no one knows)
  • 84. Who is the CEO of Fujitsu corporation?
  • 85. Who is the CEO of Fujitsu corporation? When was the first telephone manufactured?
  • 86. Who is the CEO of Fujitsu corporation? When was the first telephone manufactured? What’s the maximum number of cells in an excel spreadsheet?
  • 87. In what year was the world’s first financial audit conducted?
  • 88. In what year was the world’s first financial audit conducted? Quá dễ How should I know?
  • 89. In what year was the world’s first financial audit conducted? Quá dễ 1282? 1555? What’s the point of guessing random numbers?
  • 90. In what year was the world’s first financial audit conducted? Quá dễ It’s probably better to just keep quiet.
  • 91. Students are motivated by the feeling of accomplishment that comes from giving a correct answer. Difficulty
  • 92. Difficulty Why do computers have mice? Students get no sense of accomplishment from answering easy questions.
  • 93. Difficulty Why do computers have mice? They also avoid questions that are too hard. How many keys are on a Dvorak keyboard?
  • 94. To get students to discuss, ask for their opinion on open questions that are neither too easy nor too hard. Are touch screens going to replace mice in the future? Difficulty
  • 95. easy hard Too easy and not broad enough 1+1 = ? broad 1 answer
  • 96. easy hard Too hard, too specific Who is the leader of the national bank of Australia? broad 1 answer
  • 97. What does MS Excel do? Too easy, too broad broad easy hard 1 answer
  • 98. How should we carry out a tax audit of a fortune 500 company? Too hard, too broad broad easy hard 1 answer
  • 99. To easy broad easy hard 1 answer Give examples of English-speaking countries.
  • 100. To broad broad How do we debug runtime errors? easy hard 1 answer
  • 101. broad Discussions happen in this middle area. easy hard 1 answer
  • 102. The quickest way to start a real discussion is to ask about a subject that’s controversial.
  • 103. Ask students for their opinion.
  • 104. Invite them to disagree with the experts.
  • 105. Opinion Questions: • A and B are both right but which is better? • A and B are both bad but which is less bad? • Some experts believe A. Are they correct? • Person A took action B. Was that good or bad?