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ON TARGET
How to Build Your Business
Through Client and Professional Referrals
Presentation by Marc Stein
ONTARGET
Lower your business development costs
Take Away
Ensure that prospects, clients and peers think of you
Instantly communicate your value in compelling terms
Keep referrals rolling in
Be a rainmaker without overt selling or marketing
From This Presentation
ONTARGET
People Could Not Care Less About You and Your Service
People think of themselves…
 63% of the time
 73% of the time
 83% of the time
 93% of the time
Source: Gateways Institute
ONTARGET
IT’S NOT ABOUT YOU!
Reality Check Number One
ONTARGET
Ensure that Prospects,
Clients and Peers Think
of You… First!
How to instantly communicate your
value in compelling terms?
ONTARGET
IT’S NOT ABOUT YOU!!
Reality Check Number Two
ONTARGET
Why Referrals Should Get Most of Your Attention?
Referred prospects are…
 3 times more likely
 5 times more likely
 7 times more likely
 10 times more likely
…to engage you than cold contacts.
Source: American Marketing Association
ONTARGET
Why Referrals Should Get Most of Your Attention?
Prospects referred by a Trusted Advisor are…
 25 times more likely
 50 times more likely
 75 times more likely
 100 times more likely
…to engage you than cold contacts.
Source: American Marketing Association
ONTARGET
How to Get Your Clients
to Give You Referrals?
Client referrals flow freely when
you “earn the right.”
ONTARGET
How to Get Trusted
Advisors to Give You
Referrals?
Professions spell referrals t-r-u-s-t.
The client comes first.
Always attempt to make the
referrer look like a hero.
ONTARGET
IT’S NOT ABOUT YOU!!!
Reality Check Number Three
ONTARGET
How Much Should You Spend on Referral Marketing?
Successful referral marketing can save…
 25% of direct marketing expense
 50% of direct marketing expense
 75% of direct marketing expense
 100% of direct marketing expense
ONTARGET
Be the Best
Commit to and provide
exceptional service.
Be Unreasonably Generous
Look for opportunities to
give referrals, share
resources and help others
achieve their goals.
Get more by giving more
away.
Create a Buzz
Word of mouth is the most
credible of business
development
communications.
On average, we take action
20-50% of the time.
90% of the world is
influenced by the other 10%
How to be a Rainmaker without Selling of Marketing?
ON TARGET
Questions and Answers
Marc Stein | www.linkedin.com/in/marcstein

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How to Build Your Business Through Client and Professional Referrals

  • 1. ON TARGET How to Build Your Business Through Client and Professional Referrals Presentation by Marc Stein
  • 2. ONTARGET Lower your business development costs Take Away Ensure that prospects, clients and peers think of you Instantly communicate your value in compelling terms Keep referrals rolling in Be a rainmaker without overt selling or marketing From This Presentation
  • 3. ONTARGET People Could Not Care Less About You and Your Service People think of themselves…  63% of the time  73% of the time  83% of the time  93% of the time Source: Gateways Institute
  • 4. ONTARGET IT’S NOT ABOUT YOU! Reality Check Number One
  • 5. ONTARGET Ensure that Prospects, Clients and Peers Think of You… First! How to instantly communicate your value in compelling terms?
  • 6. ONTARGET IT’S NOT ABOUT YOU!! Reality Check Number Two
  • 7. ONTARGET Why Referrals Should Get Most of Your Attention? Referred prospects are…  3 times more likely  5 times more likely  7 times more likely  10 times more likely …to engage you than cold contacts. Source: American Marketing Association
  • 8. ONTARGET Why Referrals Should Get Most of Your Attention? Prospects referred by a Trusted Advisor are…  25 times more likely  50 times more likely  75 times more likely  100 times more likely …to engage you than cold contacts. Source: American Marketing Association
  • 9. ONTARGET How to Get Your Clients to Give You Referrals? Client referrals flow freely when you “earn the right.”
  • 10. ONTARGET How to Get Trusted Advisors to Give You Referrals? Professions spell referrals t-r-u-s-t. The client comes first. Always attempt to make the referrer look like a hero.
  • 11. ONTARGET IT’S NOT ABOUT YOU!!! Reality Check Number Three
  • 12. ONTARGET How Much Should You Spend on Referral Marketing? Successful referral marketing can save…  25% of direct marketing expense  50% of direct marketing expense  75% of direct marketing expense  100% of direct marketing expense
  • 13. ONTARGET Be the Best Commit to and provide exceptional service. Be Unreasonably Generous Look for opportunities to give referrals, share resources and help others achieve their goals. Get more by giving more away. Create a Buzz Word of mouth is the most credible of business development communications. On average, we take action 20-50% of the time. 90% of the world is influenced by the other 10% How to be a Rainmaker without Selling of Marketing?
  • 14. ON TARGET Questions and Answers Marc Stein | www.linkedin.com/in/marcstein