How to create the social user experience
0 likes473 views
This document discusses creating the right social user experience. It covers providing contextual, aggregated, and accessible experiences across mobile, desktop and cloud platforms. The social user experience can integrate with enterprise systems like CRM, ERP and SharePoint to provide updates on deals, documents, tasks and employee information. The goal is to enable a social experience for employees wherever they are.
How to create the social user experience
- 1. How To Create the ‘Right’ Social User Experience January 2013 Yaacov Cohen BusinessNext Co‐founder & CEO Las Vegas, NV @yaacovc 1
- 4. 4
- 6. 6
- 7. 7
- 9. 9
- 10. Accessible From Anywhere 10
- 11. Aggregated Contextual Accessible Mobile Desktop Cloud 11
- 13. Social CRM Mary Ghomby closed a $300K op with BDSF HR Katie Fredrickson was promoted to Senior Acct Exec for Optima on 9 June 2012 Sam Cooper uploaded Topx‐proposal.doc in Finance/Tax Sam Cooper closed a $450K op with Grants Donna Kalso uploaded Optima. docx in Sales/Proposals Donna Kalso added Mary Ghomby as colleague Donna Kalso was promoted to Senior Acct ERP Exec for Optima on 9 June 2012 SharePoint Eliot Bush tagged Grants on 9 June 2012 Sam Cooper closed a $320K op with ACC closed a $250K op with Grants Mary Ghomby downloaded acme version 3.2 on 11 June 2012 Donna Kalso was promoted to Senior Acct 13
- 14. Social User Experience…. Everywhere In the Office. On the road. On run. Wherever. On the desktop. In Outlook On the iPad. On the iPhone In the cloud 14
- 15. Stay in Touchlp January 2013 Yaacov Cohen BusinessNext Co‐founder & CEO Las Vegas, NV @yaacovc 15