How to Detect Email Fraud
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This document provides information about how to detect email fraud, also known as phishing. It outlines several signs that an email may be a phishing attempt, including spelling and grammar mistakes, threats or requests for urgent responses, suspicious links that do not match the website addressed in the email, and requests for personal or financial information. The document advises physicians not to provide any sensitive information or click on links in response to suspicious emails and to independently verify requests with the purported sender using verified contact information.
How to Detect Email Fraud
- 1. What every physician needs to know: how to detect email fraud
- 2. ? phishing • Email fraud is also known as phishing or spear phishing. • Phishing – an attempt by cyber criminals who use an email message that appears to come from a trustworthy source to get a recipient to provide sensitive or private information, such as a username, password, credit card number, or other secure data.
- 3. 1 spelling & bad grammar • If you notice spelling or grammar mistakes in an email, it might be a scam – especially if the email appears to come from an organization you do business with. Legitimate businesses have communication departments or staff who review and edit email before sending it to customers.
- 4. 1 spelling & bad grammar • Check for proper spelling in web addresses as well. Cyber criminals use web addresses that resemble the names of well-known companies but are slightly altered.
- 5. threats 2• Email scams will entice you to respond to the message by threatening to close an account or by threatening another type of action. Legitimate institutions, particularly banks, do not typically communicate this way or ask you to click on a link in an email. Do not reply, click on links, or call phone numbers provided in the message.
- 6. threats 2• Contact the institution directly using contact information you know to be correct if you have any doubts or questions. • This also applies to emails with requests for urgent responses.
- 7. links • You can preview a link in an email message, without having to click on it, by hovering your cursor over the link. Either a small text box will appear with the full web address or it will appear in the lower left corner of your browser window. 3
- 8. links • If the link appears suspicious or does not match the link in the message, do not click on it. These links can direct you to spoofing sites or lead you to .exe files, which can spread malicious software. 3
- 9. 4• If the email message is asking you to confirm or provide personal information, do not reply. Email is not a secure method for sharing sensitive information, and legitimate businesses do not ask you to send information this way. asking for personal information
- 10. 5• Files attached in an email could contain viruses or other malware that can weaken your computer’s security. If you think you received a phishing email do not open or download any attachments. suspicious attachments
- 11. 6• The next slide demonstrates a real-life example of a phishing attempt. email fraud example
- 12. Ref. EF54325-EE14555-0456531 Dear Amazon Client, Your account will be closed because a violation of our term of use We Investigated in this issue and found a fraudulent activity from another ip address. In this activity a fraudulent transactions and more suspicious activity from an unknown computer. Please verify your identity for we can process this issue We recommend follow this steps below carefully : >identity verification This is a big risk to our customers you will take all responsibility for this issue. As well if you didn’t complete the steps with all required information we will give this issueto the US Security Department. Thanks, Security Team
- 13. 7• Look for these signs if you receive a suspicious email: • Generic greeting (not your name) • Bad spelling or grammar • Requests for personal information • Threats and/or requests for an urgent response • Spoofed links • When you’re unsure about the legitmacy of an email either call the sender or contact your security officer, IT staff, or consultant. email fraud check list
- 14. protection for a new era of medicine about tmlt: With more than 18,000 physicians in its care, Texas Medical Liability Trust (TMLT) provides malpractice insurance and related products to physicians. Our purpose is to make a positive impact on the quality of health care for patients by educating, protecting, and defending physicians. www.tmlt.org 8 Find us on: