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Linda Uli, Training Manager
Managing Virtual Teams
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Agenda
1 Building Trust
3 Fun Video Activities
Example of Video Meetings2
4 Resources
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
What is a “virtual
team”
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Conflict
A few team members bond, leaving others out
Distribution of
knowledge
Time lags, jumping to conclusions
Mistrust between
team members
Emails, instant messagesWritten word
Takes longerMaking decisions
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Disengagement
Decreased Productivity
Hostility
Confusion
Misunderstandings
Apathy
Com
plaints
Low participation
in meetings
University of California
San Francisco
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
High Trust
Harvard Study
2017
Less Stress
More Engagement
More Energy at Work
Higher Productivity
Less Burnout
Less Sick Days
106%
76%
74%
50%
40%
13%
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Everyone’s Voice Matters
01.
Intentionally
develop
social
connections
02.
Beware of
the mix
03.
Company
culture
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Where am I?
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Team Lunch
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Little Fact
Share a personal
object on your desk
Share the background
around it
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Shoes!!!
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
üThis
üThat
üThe other
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
1. I’m not camera
ready
2. No one else turns it
on
3. I’m on a mobile
device
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
• Over 40 years in the Learning & Development
arena
• 20 years of virtual design & delivery
• Worldwide public speaker
• Webex product specialist
Linda Uli
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
• Creating trust
• Bond is formed
• Human self
• Shorter meetings
• No zoning out
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Communication Pyramid
Face to
face
Telepresence
Video Conference
Phone/teleconference
IM/Social Media
Email
More intimate
Less intimate
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Continue your learning…
Next steps.
cs.co/onlineclasses
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Use Webex
Meetings for free.
Sign up for a free Webex Meetings
plan now. No credit card needed.
Sign up
https://cart.webex.com/sign-up?ft=geo
How to Effectively Manage Virtual Teams

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How to Effectively Manage Virtual Teams

  • 1. Linda Uli, Training Manager Managing Virtual Teams
  • 2. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Agenda 1 Building Trust 3 Fun Video Activities Example of Video Meetings2 4 Resources
  • 3. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential What is a “virtual team”
  • 4. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Conflict A few team members bond, leaving others out Distribution of knowledge Time lags, jumping to conclusions Mistrust between team members Emails, instant messagesWritten word Takes longerMaking decisions
  • 5. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Disengagement Decreased Productivity Hostility Confusion Misunderstandings Apathy Com plaints Low participation in meetings University of California San Francisco
  • 6. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential High Trust Harvard Study 2017 Less Stress More Engagement More Energy at Work Higher Productivity Less Burnout Less Sick Days 106% 76% 74% 50% 40% 13%
  • 7. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Everyone’s Voice Matters 01. Intentionally develop social connections 02. Beware of the mix 03. Company culture
  • 8. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Where am I?
  • 9. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Team Lunch
  • 10. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Little Fact Share a personal object on your desk Share the background around it
  • 11. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Shoes!!!
  • 12. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential üThis üThat üThe other
  • 13. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1. I’m not camera ready 2. No one else turns it on 3. I’m on a mobile device
  • 14. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential • Over 40 years in the Learning & Development arena • 20 years of virtual design & delivery • Worldwide public speaker • Webex product specialist Linda Uli
  • 15. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential • Creating trust • Bond is formed • Human self • Shorter meetings • No zoning out
  • 16. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Communication Pyramid Face to face Telepresence Video Conference Phone/teleconference IM/Social Media Email More intimate Less intimate
  • 17. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Continue your learning… Next steps. cs.co/onlineclasses
  • 18. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Use Webex Meetings for free. Sign up for a free Webex Meetings plan now. No credit card needed. Sign up https://cart.webex.com/sign-up?ft=geo