How to Gain Excellent Supervisory Skills
Download as PPTX, PDF20 likes5,720 views
The document outlines the formula for peak performance as the difference between potential and interference, emphasizing the importance of goal setting, focus, action, and persistence. It also details essential supervisory qualities, including earning respect, adaptability, fairness, and effective communication, which contribute to a productive work environment. Additionally, it addresses methods for addressing and correcting poor performance, underscoring the need for proper training and feedback.
How to Gain Excellent Supervisory Skills
- 3. Peak Performance The formula for Peak Performance Performance = Potential - Interference
- 4. Peak Performance The ingredients to overcome the Interference : (1) Have a Goal (2) Be Focused on your goal. (3) Take Action to achieve your goal. (4) Be Persistence, despite several failures.
- 5. Personal Behavior Transformation Attitude is the little thing that makes a lot of difference in life. Thinking in an Positive Way, only increases your attitude, gives additional energy. One who has the talent is not always the one who achieves, only those who have discipline to follow- through achieve. .
- 6. Personal Behavior Transformation Love what you do,; you will produce good results. Faith in Yourselves will push you to take action, even when there is repeated failure
- 7. Supervisory Qualities Develop Passion in the person for the work he is doing you need not supervise him at all. “Real measure of leadership quality is not what happens in your presence but what happens in your absence.”
- 8. Supervisory Qualities Earn Respect : You be on time, You do not talk unnecessarily You be regular to work You show the enthusiasm and commitment. You do things which are respectable You be disciplined in your actions and words.
- 9. Supervisory Qualities Accountable : You are responsible for the results, unless there was deliberate disobedience of your order or a sabotage from the workers.
- 10. Supervisory Qualities Social Skill : Criticize privately, praise publically.
- 11. Supervisory Qualities Fairness. Many labour issues arise because the workers do not feel they have been treated fairly and equally. Expect good work from everyone.
- 12. Supervisory Qualities Adaptable. Be ready to manage changes efficiently; be willing to learn
- 13. Supervisory Qualities Be Cool and Calm; maintain self-control; don't lose temper. Do not shout; do not swear.
- 14. Supervisory Qualities Be Approachable: Without shutting off feedback by scolding, judging, moralizing and give importance to their concern. Listen to workers, managers, customers.
- 15. Supervisory Qualities Know Their Jobs. Effective supervisors possess thorough knowledge of the each worker’s job. Make Things Happen. When others are intimidated or overwhelmed, jump in front and show “it can be done ”
- 16. Supervisory Qualities Committed and Responsible. Most employees admire supervisors who are committed to the organization and management policies. “Being a management rebel may give short-term popularity, but affect the long term effectiveness”
- 17. Supervisory Qualities Be Innovative : Have courage to try new methods Help others to do in a new way Be Proactive : Take initiative and make things happen. .
- 18. Supervisory Qualities Give clear Instructions and ensure it is understood correctly.
- 19. Supervisory Qualities Be a good trainer You do not do the job; train others to learn the job, instead. Cross train the people in different functions.
- 20. Supervisory Qualities Four Causes of Poor Performance : 1) Lack of Knowledge, skill and/or lack of instructions. 2) Lack of motivation 3) Lack of assistance to solve problems 4) Lack of personal capability
- 21. Supervisory Qualities Six Steps for Skill Training Tell – what how, why and when Show – Each step and verbalize Ask- Any questions? Can you do it on your own? Etc. Have them to do – Make them to verbalize the process while doing. Observe – give feedback Check – Check output for correct performance.
- 22. Supervisory Qualities Why there are “trouble makers” They are bored They want attention, so challenge authorities. They have not learnt to respect the system/ organization. They are frustrated.
- 23. Supervisory Qualities Reprimanding the poor behavior : Every violation should be appropriately dealt with. If not, it will lead to low morale, employee turn over, low productivity. If there is a conflict, resolve it by attending to it immediately and not to allow to grow and burst.
- 24. Supervisory Qualities Corrective Options: 1) Enquiring and making comments 2) Verbal warning 3) Written warning 4) Suspension 5) Dismissal
- 25. Supervisory Qualities Give Feed back If a worker did not do the work properly : Call him and inform him your displeasure. Politely but firmly inform them of the consequences of poor performances.