How to Improve SharePoint User Adoption
12 likes19,907 views
The document discusses techniques for improving SharePoint user adoption. It begins by examining common causes of poor user adoption, such as change resistance and human factors. It then provides 21 techniques for different phases of a SharePoint implementation: before, during, and after. The techniques focus on areas like leadership buy-in, training, communication, site design, content management, and viewing SharePoint as a business rather than IT solution. The presentation aims to provide practical guidance for driving user adoption of SharePoint.
How to Improve SharePoint User Adoption
- 1. sharepointmaven.com @gregoryzelfond HOW TO IMPROVE SHAREPOINT USER ADOPTION: PRACTICAL TIPS & INDUSTRY BEST PRACTICES
- 2. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond About Me Gregory Zelfond 10+ years of experience with SharePoint Huge SharePoint Advocate, blogger Love to solve business problems using code-free, out of the box SharePoint configurations Owner of SharePoint Maven (sharepointmaven.com)
- 3. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond About SharePoint Maven I HELP ORGANIZATIONS TO UNLOCK THE POWER OF SHAREPOINT MIGRATION CONSULTING TRAINING
- 4. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Agenda – Causes of poor User Adoption – 20 User Adoption Techniques – Q & A
- 5. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Heard this before? SharePoint sucks! I hate SharePoint! SharePoint is slow! I am going back to DropBox! Where the @#$& do I click?
- 6. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond SharePoint User Adoption is like marriage… Once honeymoon is over…
- 8. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond CAUSES OF POOR USER ADOPTION
- 9. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Causes of poor User Adoption Obstacles that slow you down – Change in technology – Change in business process (behavior) Human Factors – People come from different educational background – People have different ways to adopt to change – People are at different levels of mental state – People have their personal egos – Company Culture
- 12. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 1 Get Senior Leadership buy-in
- 13. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 2 Do the SharePoint Demo first!
- 14. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 3 Implement SharePoint in Phases
- 15. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 4 Designate a Project Manager/Lead
- 17. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 5 Don’t recreate structure from old SharePoint or network drive!
- 18. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 6 Lead by Example
- 19. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 7 Communication, Communication…
- 20. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 8 Identify Power Users
- 21. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 9 Don’t ignore Training
- 22. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 10 Every site must have an owner!
- 23. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 11 Build simple & intuitive sites
- 24. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 12 Build an easy feedback mechanism
- 25. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 13 Move your business to SharePoint
- 26. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 14 Build easy navigation
- 27. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 15 Don’t turn every SharePoint & Office 365 feature on
- 28. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 16 Spice it up with some Branding
- 29. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 17 Think like an End User
- 31. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 18 Be ready for a lot of hand-holding
- 32. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 19 Keep content fresh
- 33. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 20 SharePoint Implementation is not a project. It is an ongoing Operations!
- 35. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Technique # 21 Stop thinking of SharePoint as an IT “thing”. It is a Business “thing”. In other words, DO NOT let your IT manage SharePoint roll- out in your organization. You (Business) MUST OWN IT.
- 36. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond Need help with SharePoint? SharePoint Site Configuration and Customization Document Migration to SharePoint SharePoint Implementation Strategy SharePoint Training SharePoint User Adoption SharePoint Governance SharePoint Project Management
- 37. sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond THANK YOU! Visit: sharepointmaven.com Email: greg@sharepointmaven.com Follow: @gregoryzelfond Connect: linkedin.com/company/sharepoint-maven View: www.slideshare.net/gzelfond Get in touch if you have questions