SlideShare a Scribd company logo
© 2013 • IO Integration, Inc. All rights reserved.© 2013 IO Integration, Inc. All rights reserved.
The difference between knowledge and wisdom
Rich Carroll | Technical Account Manager | Henry Stewart NY 2014
© 2013 • IO Integration, Inc. All rights reserved.
How to make geek friends and influence people
•Straw Poll
•Transformation of IT
•Challenges and how to help
•Burden of Responsibility
•Expansion of the “Work Site”
•How to ask for help
•Incentivization
2
How to Speak Geek and Influence Nerds
© 2013 • IO Integration, Inc. All rights reserved.
Consumerisation of IT
Technology was expensive, and
restricted
Not anymore
© 2013 • IO Integration, Inc. All rights reserved.
Entry level IT
break fix support doing grunt work
with a BA in CS
Canary in a coalmine
Tier 1 support in the next cube
LMGTFY.com
Why is it so hard?
© 2013 • IO Integration, Inc. All rights reserved.
Unix 777 versus 744
Deamons
& Zombies
& BLOBs
oh my!
RTFM, Pebcak
The answer is no
© 2013 • IO Integration, Inc. All rights reserved.
Content continues to grow
TB/yr
2013 2014 2018
© 2013 • IO Integration, Inc. All rights reserved.
Burden of Responsibility
security, break-fix, networking,
power, cooling, facilities, housing,
etc…
© 2013 • IO Integration, Inc. All rights reserved.
Expansion of the “work site”
What was once the domain of c-level
execs, has become a necessary tool
for entry level employees
How to Speak Geek and Influence Nerds
How to Speak Geek and Influence Nerds
How to Speak Geek and Influence Nerds
© 2013 • IO Integration, Inc. All rights reserved.
As a (who)
I want (what)
because (why)
how to ask for help
© 2013 • IO Integration, Inc. All rights reserved.
Oncoming traffic
14
Commitment to risk
Contextually aware computing
End game around IT
© 2013 • IO Integration, Inc. All rights reserved.
Heartbleed
15
affected some 17 percent (around half
a million) of the Internet's secure web
servers
break down of trust and
communication
© 2013 • IO Integration, Inc. All rights reserved.
Aereo TV
16
© 2013 • IO Integration, Inc. All rights reserved.© 2013 • IO Integration, Inc. All rights reserved.
Thank You

More Related Content

PDF
SoftCat SAM Seminar, Thursday 20th March 2014
PDF
IoT Adoption
PDF
[台灣人工智慧學校] 開創台灣產業智慧轉型的新契機
PDF
The Dilemmas of Innovation Management
PPTX
IT Innovation at Intel - Ed Goldman
PDF
Internet of Things Strategies
PPTX
120": Internet of Drones
PPT
Connectic USA
SoftCat SAM Seminar, Thursday 20th March 2014
IoT Adoption
[台灣人工智慧學校] 開創台灣產業智慧轉型的新契機
The Dilemmas of Innovation Management
IT Innovation at Intel - Ed Goldman
Internet of Things Strategies
120": Internet of Drones
Connectic USA

Viewers also liked (11)

PDF
Stop Overthinking your DAM Brand - Just Do it!
PDF
2015 MARKETING TRENDS FOR DELIVERING MULTI-CHANNEL CUSTOMER EXPERIENCES
PDF
How Top Brands Create Killer Omnichannel Customer Experiences
PPTX
How to create killer customer experiences through technology
PDF
Whats new in Xinet 17.7
PDF
Xinet and Chili Publish Integration
KEY
Xinet17 new features
PDF
DALIM Software - Solving the challenges of media production through automatio...
PDF
How to Globalize Editorial Planning
PDF
Content Curation Scorecard for Content Marketing Success
PDF
Content Strategy for Everything
Stop Overthinking your DAM Brand - Just Do it!
2015 MARKETING TRENDS FOR DELIVERING MULTI-CHANNEL CUSTOMER EXPERIENCES
How Top Brands Create Killer Omnichannel Customer Experiences
How to create killer customer experiences through technology
Whats new in Xinet 17.7
Xinet and Chili Publish Integration
Xinet17 new features
DALIM Software - Solving the challenges of media production through automatio...
How to Globalize Editorial Planning
Content Curation Scorecard for Content Marketing Success
Content Strategy for Everything
Ad

Similar to How to Speak Geek and Influence Nerds (20)

PPTX
Tech Update Summary from Blue Mountain Data Systems June 2015
PPT
Bren Boddy "What The Heck Did My CIO Just Say?"
PPT
Bren Boddy "What The Heck Did My CIO Just Say?"
PDF
ClientConnection2016-01
PDF
IT Professional 2nd Edition Patrick J. Lynch
PDF
IT Governance - The Solution To Old Fashioned Silos - Andy Blumenthal
PPTX
Cloud Computing: How to Change The World In 1,825 Days…
PPTX
WCDS Career Day Presentation - IT
PDF
Joe Weidt Resume
PDF
Too Far Ahead Of The It Curve
PDF
30 Must Read CIO Bloggers
PPTX
2015 KSU So You Want To Be in Cyber Security
ODP
Butler Tech - Working in IT and InfoSec
PPTX
Exploring Information Technology The information technology (IT).
PDF
Julius Clark is Making Criminal Hackers Miserable
PDF
Pathways: Creating IT Futures Foundation (2013)
PPT
2007 Australian ICT Trends in the business of ICT
PDF
ROI: Return On Information – Mapping the Evolutionary Path of Economic Value ...
PDF
CIA Trifecta ISACA Boise 2016 Watson
PDF
HDI Capital Area and Corporate Updates April 23, 2014
Tech Update Summary from Blue Mountain Data Systems June 2015
Bren Boddy "What The Heck Did My CIO Just Say?"
Bren Boddy "What The Heck Did My CIO Just Say?"
ClientConnection2016-01
IT Professional 2nd Edition Patrick J. Lynch
IT Governance - The Solution To Old Fashioned Silos - Andy Blumenthal
Cloud Computing: How to Change The World In 1,825 Days…
WCDS Career Day Presentation - IT
Joe Weidt Resume
Too Far Ahead Of The It Curve
30 Must Read CIO Bloggers
2015 KSU So You Want To Be in Cyber Security
Butler Tech - Working in IT and InfoSec
Exploring Information Technology The information technology (IT).
Julius Clark is Making Criminal Hackers Miserable
Pathways: Creating IT Futures Foundation (2013)
2007 Australian ICT Trends in the business of ICT
ROI: Return On Information – Mapping the Evolutionary Path of Economic Value ...
CIA Trifecta ISACA Boise 2016 Watson
HDI Capital Area and Corporate Updates April 23, 2014
Ad

More from IO Integration (20)

PPTX
Back to the Future with Workfront
PDF
Content Marketing Masterclassing Week NYC with censhare
PDF
Enterprise Digital Asset Management Maximizes Creative Production
PPTX
Creating Killer Content Without Creative Chaos (Workfront LEAP Users' Confere...
PDF
Content Marketing Hubs and Brand Love
PPTX
Using Technology to Transform your Operation
PDF
How Cisco Turned Marketing Ops Into a Production Powerhouse with Workfront
PDF
Xinet 18 First Look
PPTX
Create Killer Content without Killing Yourself (or anyone else)
PDF
SAS Syngenta Creative Process Integration Case Study
PPTX
The Experience Economy Game and DRM Don’t be Vertically Challenged!
PDF
The Future of Content Marketing
PDF
Stop overthinking your Technology - Just Do it!
PPTX
Stop Overthinking your DAM - Just do it!
PPTX
How to Have Contextual Customer Conversations and Omnichannel Brand Leaders t...
PDF
Managing Brands for Maximum Profits
PDF
OnFile Xinet Archive Module Presentation
PDF
NYC Future of Digital Media Intro by Mike Holt
PDF
Building Brand Equity with iBrams Brand Management
PDF
Ioi marketing automationchicago-062612
Back to the Future with Workfront
Content Marketing Masterclassing Week NYC with censhare
Enterprise Digital Asset Management Maximizes Creative Production
Creating Killer Content Without Creative Chaos (Workfront LEAP Users' Confere...
Content Marketing Hubs and Brand Love
Using Technology to Transform your Operation
How Cisco Turned Marketing Ops Into a Production Powerhouse with Workfront
Xinet 18 First Look
Create Killer Content without Killing Yourself (or anyone else)
SAS Syngenta Creative Process Integration Case Study
The Experience Economy Game and DRM Don’t be Vertically Challenged!
The Future of Content Marketing
Stop overthinking your Technology - Just Do it!
Stop Overthinking your DAM - Just do it!
How to Have Contextual Customer Conversations and Omnichannel Brand Leaders t...
Managing Brands for Maximum Profits
OnFile Xinet Archive Module Presentation
NYC Future of Digital Media Intro by Mike Holt
Building Brand Equity with iBrams Brand Management
Ioi marketing automationchicago-062612

Recently uploaded (20)

PDF
Unit 1 -2 THE 4 As of RURAL MARKETING MIX.pdf
PDF
Digital Marketing Agency in Thrissur with Proven Strategies for Local Growth
PDF
UNIT 1 -3 Factors Influencing RURAL CONSUMER BEHAVIOUR.pdf
PDF
Mastering Bulk Email Campaign Optimization for 2025
PDF
Prove and Prioritize Profitability in Every Marketing Campaign - Zach Sherrod...
PPTX
UNIT 3 - 5 INDUSTRIAL PRICING.ppt x
PDF
Coleção Nature .
PDF
MARG’s Door & Window Hardware Catalogue | Trending Branding Digital Solutions
PPTX
Amazon - STRATEGIC.......................pptx
PPTX
The evolution of the internet - its impacts on consumers
PDF
EVOLUTION OF RURAL MARKETING IN INDIAN CIVILIZATION
PPTX
Sumit Saxena IIM J Project Market segmentation.pptx
PPTX
Fixing-AI-Hallucinations-The-NeuroRanktm-Approach.pptx
PDF
Mastering Content Strategy in 2025 ss.pdf
PDF
PDF
Digital Marketing in the Age of AI: What CEOs Need to Know - Jennifer Apy, Ch...
PDF
How the Minnesota Vikings Used Community to Drive 170% Growth and Acquire 34K...
PDF
Hidden gems in Microsoft ads with Navah Hopkins
PPTX
Your score increases as you pick a category, fill out a long description and ...
PPTX
Ipsos+Protocols+Playbook+V1.2+(DEC2024)+final+IntClientUseOnly.pptx
Unit 1 -2 THE 4 As of RURAL MARKETING MIX.pdf
Digital Marketing Agency in Thrissur with Proven Strategies for Local Growth
UNIT 1 -3 Factors Influencing RURAL CONSUMER BEHAVIOUR.pdf
Mastering Bulk Email Campaign Optimization for 2025
Prove and Prioritize Profitability in Every Marketing Campaign - Zach Sherrod...
UNIT 3 - 5 INDUSTRIAL PRICING.ppt x
Coleção Nature .
MARG’s Door & Window Hardware Catalogue | Trending Branding Digital Solutions
Amazon - STRATEGIC.......................pptx
The evolution of the internet - its impacts on consumers
EVOLUTION OF RURAL MARKETING IN INDIAN CIVILIZATION
Sumit Saxena IIM J Project Market segmentation.pptx
Fixing-AI-Hallucinations-The-NeuroRanktm-Approach.pptx
Mastering Content Strategy in 2025 ss.pdf
Digital Marketing in the Age of AI: What CEOs Need to Know - Jennifer Apy, Ch...
How the Minnesota Vikings Used Community to Drive 170% Growth and Acquire 34K...
Hidden gems in Microsoft ads with Navah Hopkins
Your score increases as you pick a category, fill out a long description and ...
Ipsos+Protocols+Playbook+V1.2+(DEC2024)+final+IntClientUseOnly.pptx

How to Speak Geek and Influence Nerds

  • 1. © 2013 • IO Integration, Inc. All rights reserved.© 2013 IO Integration, Inc. All rights reserved. The difference between knowledge and wisdom Rich Carroll | Technical Account Manager | Henry Stewart NY 2014
  • 2. © 2013 • IO Integration, Inc. All rights reserved. How to make geek friends and influence people •Straw Poll •Transformation of IT •Challenges and how to help •Burden of Responsibility •Expansion of the “Work Site” •How to ask for help •Incentivization 2
  • 4. © 2013 • IO Integration, Inc. All rights reserved. Consumerisation of IT Technology was expensive, and restricted Not anymore
  • 5. © 2013 • IO Integration, Inc. All rights reserved. Entry level IT break fix support doing grunt work with a BA in CS Canary in a coalmine Tier 1 support in the next cube LMGTFY.com Why is it so hard?
  • 6. © 2013 • IO Integration, Inc. All rights reserved. Unix 777 versus 744 Deamons & Zombies & BLOBs oh my! RTFM, Pebcak The answer is no
  • 7. © 2013 • IO Integration, Inc. All rights reserved. Content continues to grow TB/yr 2013 2014 2018
  • 8. © 2013 • IO Integration, Inc. All rights reserved. Burden of Responsibility security, break-fix, networking, power, cooling, facilities, housing, etc…
  • 9. © 2013 • IO Integration, Inc. All rights reserved. Expansion of the “work site” What was once the domain of c-level execs, has become a necessary tool for entry level employees
  • 13. © 2013 • IO Integration, Inc. All rights reserved. As a (who) I want (what) because (why) how to ask for help
  • 14. © 2013 • IO Integration, Inc. All rights reserved. Oncoming traffic 14 Commitment to risk Contextually aware computing End game around IT
  • 15. © 2013 • IO Integration, Inc. All rights reserved. Heartbleed 15 affected some 17 percent (around half a million) of the Internet's secure web servers break down of trust and communication
  • 16. © 2013 • IO Integration, Inc. All rights reserved. Aereo TV 16
  • 17. © 2013 • IO Integration, Inc. All rights reserved.© 2013 • IO Integration, Inc. All rights reserved. Thank You