How to talk to anyone and make them like you handout 200804
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This document provides an overview of a masterclass on improving communication skills. It discusses making a good first impression, starting conversations, improving voice quality through resonance, projection and articulation, and making people like you by showing sincere interest and asking questions. It also covers topics like beating shyness, empathic statements, observing body language, spotting lies, and using power poses. The document is from Gustaaf Vocking, a management consultant and trainer who provides coaching on leadership, communication and brain skills.
![Gustaaf.Vocking@power2improve.com
Empathic statements
Fact + Empathy
Ø You’re from [Country], it must be a challenge
being in a foreign land.
Ø So you like to workout, I don’t know how you
can make the time for that.
Ø You look angry, I can imagine that [situation]
gets to you.
Ø You’re super busy today, I don’t know how you
handle it.
Ø You play the [instrument], it must be
wonderful to express yourself like that/it must
have required a lot of practice.](https://image.slidesharecdn.com/howtotalktoanyoneandmakethemlikeyouhandout200804-200806105543/85/How-to-talk-to-anyone-and-make-them-like-you-handout-200804-21-320.jpg)
How to talk to anyone and make them like you handout 200804
- 1. How to talk to anyone and make them like you
- 2. Gustaaf.Vocking@power2improve.com Gustaaf Vocking MBA MSc Ø Econometrics MSc Ø Bachelor Information Sciences Ø Psychology and post Doc didactiek Ø Executive MBA Ø Entrepreneur from the age of 15 Ø Management Coach/Consultant/Trainer Ø Leaderschip/Communication/Brain skills Ø Managers/Professionals/Experts Ø Europa & USA Ø Sales > EUR 15 mio Ø >15.000 people helped
- 3. Program of this Masterclass
- 4. Gustaaf.Vocking@power2improve.com Advisory Coaching Training/ workshop Inspiration session Execution About Power2Improve Your power to improve yourself
- 5. Frist impressions DUO up: ü What is your first impression of the other? ü Guess and share
- 6. Gustaaf.Vocking@power2improve.com First impressions on a first date…
- 7. A good first impression 1. Smile 2. Hands next to the body 3. Open posture 4. Slightly bent knees 5. Two feeth 6. Hipwidth 7. Be friendly 8. Non-verbal 9. Dynamic
- 8. Start a conversation with a stranger Ø Find someone you don’t know Ø Strike up a conversation Ø When I give the signal… Ø Move on to the next new person
- 9. How to start a conversation with anyone? Ø Don’t q Wait. q Fidget. q Stare. Ø Do q Smile q Flash your eyebrows q Tilt head q Find common ground q Get & remember their name(s) Ø Say: ‘Hi!’ Ø Ask: ‘What brought you here?’ Ø Ask some more… Ø …and move to statements
- 10. Gustaaf.Vocking@power2improve.com Improve your voice: resonance ü Body = your sound box ü Volume = breath support & resonance 1. Belly breath to carry your voice 2. Keep your head straight (up) 3. Speak from the front of your mouth 4. Use your whole sound box
- 11. Gustaaf.Vocking@power2improve.com Improve your voice: belly breathing 1. Put hand just below your navel. 2. Breath out actively: contract lower abs. 3. Beath in passively: relax your abs. Ø First as an exercise in itself. Ø Then as an exercise during the daily activities. Ø Then during workouts and sports.
- 12. Gustaaf.Vocking@power2improve.com Improve your voice: projection ü Appropriate volume (adjustment) ü Prevent stressing your vocal cords 1. Visualise your voice dropping to the ground, over the floor up to the listener(s) ears. (Like a bowling ball) 2. Check via you audience and via recording(s).
- 13. Gustaaf.Vocking@power2improve.com Improve your voice: articulation ü Makes listening easier. ü Lowers your speech rate. 1. Practice by reading our loud. 2. Train by holding a cork (or similar) between your teeth. 3. Check via recordings.
- 14. Gustaaf.Vocking@power2improve.com Opname Persoonlijk programma Gevoel Relatie Inhoud Proces ü Objectieve check. 1. Zoek voorbeelden (sprekers radio/tv) 2. Neem jezelf op (voorlezen, uit ‘t hoofd). 3. Beluister positief kritisch. 4. Werk aan één ding tegelijk.
- 15. Keys to making people like you Make them feel good Ø Show sincere interest Ø Connect Ø ask questions Ø listen actively Ø follow up questions Ø (Empathic) statements Ø Story tell
- 16. Keys to making people like you Make them feel good Ø Show sincere interest Ø Connect Ø ask questions Ø listen actively Ø follow up questions Ø (Empathic) statements Ø Story tell
- 17. Beating shyness
- 18. Social anxiety
- 19. Beating shyness 1. Find the reason 2. Identify trigger(s) 3. Social situation desensitization 4. Prepare & inform yourself 5. Do make eye contact 6. Do smile 7. Record & celebrate success 8. Be self compassionate https://youtu.be/XWxfp_GcQ74
- 20. Shortcuts to Beating shyness q Affirmations q Power pose q Pattern interruption q Feel the fear… and do it anyway q Create something stronger
- 21. Gustaaf.Vocking@power2improve.com Empathic statements Fact + Empathy Ø You’re from [Country], it must be a challenge being in a foreign land. Ø So you like to workout, I don’t know how you can make the time for that. Ø You look angry, I can imagine that [situation] gets to you. Ø You’re super busy today, I don’t know how you handle it. Ø You play the [instrument], it must be wonderful to express yourself like that/it must have required a lot of practice.
- 22. Gustaaf.Vocking@power2improve.com Friendship formula 𝐹𝑟𝑖𝑒𝑛𝑑𝑠ℎ𝑖𝑝 = 𝑝 + 𝑓 + 𝑑 + 𝑖 1. Proximity 2. Frequency 3. Duration 4. Intensity
- 23. A good first impression 1. Smile 2. Hands next to the body 3. Open posture 4. Slightly bent knees 5. Two feeth 6. Hipwidth 7. Be friendly 8. Non-verbal 9. Dynamic
- 24. Gustaaf.Vocking@power2improve.com Appreciative approach Good already What&how can be improved
- 25. A good conversation 1. Sincere interest 2. Listen 3. Be personal 4. Admit mistakes 5. Show respect
- 29. Gustaaf.Vocking@power2improve.com Observing the body: what to look out for Limbs üArms & Legs üHands & Feet Voice üTonality üSpeed Face üBrows üEyes üNose üMouth
- 32. Gustaaf.Vocking@power2improve.com What the basics teach you…
- 37. Spotting a Liar Spotting a Liar
- 40. Gustaaf.Vocking@power2improve.com Catch the liar 1. Father 2. Girlfriend 3. Cop
- 43. Gustaaf.Vocking@power2improve.com Inspiration and home work you will like
- 46. Gustaaf.Vocking@power2improve.com Inspiration and home work you’ll like
- 47. Gustaaf.Vocking@power2improve.com Not just a TV Show
- 48. Gustaaf.Vocking@power2improve.com Asking the right questions ü Ask without answer in mind ü Listen and observe ü Ask to find the right question ü Ask one question at a time
- 49. Gustaaf.Vocking@power2improve.com Asking the right questions ü Open question: requires a long answer, usually involves someone’s opinion. ü Closed question: can be answered in a brief way, such as ‘yes’, ‘no’, ’blue’ or ‘high’. Open questions Closed questions Yes/no questions
- 51. Power pose
- 52. Fake it until you become it
- 53. High and low power
- 54. Release the animal in you
- 55. Gustaaf.Vocking@power2improve.com 1. Make your body as big as possible. 2. Take as much space as possible. 3. Stretch out your arms and make fists. 4. Turn the bottom of your arms up with clenched fists. 5. Pull your arms to your flanks as powerful as possible and yell: 'Oeh!'. Your Power Pose How to Feel Like Wonder (Wo)man <2 min.
- 56. Read our blog post and watch this video http://bit.ly/p2i-bodylanguage Amy Cuddy: ‘Your body language shapes who you are.’
- 57. Gustaaf.Vocking@power2improve.com Questions? Ask your trainer Gustaaf Vocking MSc MBA @GustaafVocking GustaafVocking 06 33 04 26 19 http://eepurl.com/oqBqv