How to write training objectives
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The purpose of training is to bridge the gap between an employee's current skill level and what is required by the organization. To design effective training, behavioural objectives must be created that specify an observable task, the conditions under which the task will be performed, and the standard for how well the task must be completed. A template is provided to write objectives including a task, condition, and standard to ensure objectives are measurable. Key tips for writing objectives are to use observable action verbs and keep objectives concise.
How to write training objectives
- 1. 3 Easy Steps For Creating Behavioural Based Objectives That can be observed and measured David Gibson – Eureka!
- 2. “Cheshire Puss… would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to” said the Cat.
- 3. Likewise, you cannot start to design a great workshop if you’re unclear about what learners will be able to do as a result of their training.
- 4. Before you go any further please have to hand: • Pen and paper
- 5. On the top of your paper, please add the title 3 Easy Steps For Creating Behavioural Based Objectives
- 6. Now, please write down your thoughts on the following question: What’s the purpose of training?
- 7. “Increase Confidence” What’s the purpose of training?
- 8. I would suggest that these are OUTCOMES of training rather than the PURPOSE of training
- 9. So, what is the purpose of training? I look at it like this ….
- 10. John is able to perform x. However, the organisations changes: • Strategy • Products • Processess • Or wants the him to take on additional tasks
- 11. So the organisation needs his ablility to move from where it currently is to where they need it to be.
- 12. But where his skill level is now and where the organisation needs his skill level reveals a gap – a …
- 13. Providing that gap is caused due to lack of skill or lack of knowledge then training can be the bridge to take John from where he is now to where the organisation needs him to be. Training can only fix lack of skill or lack of knowledge – anything else is not a training issue.
- 15. So What? So, if training is about applying new knowlege or perfoming new skills, then to design the training we’ll need Behavioural Based Objectives ie objectives we can observe and
- 16. What I’d like you to do before we go any further, is to select one of the content pieces ie one agenda item from a workshop you currently facilitate. Now write the objective for that piece of content.
- 17. Here’s what I wrote for a content piece on writing objectives …
- 18. What do you think? By the end of this module, you will understand how to write objectives.
- 19. By the end of this module, you will understand how to write objectives. You cannot observe or measure Understand?
- 20. Avoid unmeasurable words such as: Appreciate Know Aware(ness)
- 21. A Behavioural Based Objective must include: Condition Task Standard Behavioural Based Objective
- 22. Think of: TASK = What ie What learners will be able to do - an action verb eg Be able to write an objective Be able to process a claim Be able to protect client data
- 23. Your turn Look at the objective you have just written. Is there an action verb? If not, change your objective to include one ie make sure there is an observable task.
- 24. Think of: CONDITION = When When would someone do this in the real world eg When designing a new workshop Upon receipt of a new claim During a telephone conversation
- 25. Your turn Look at the objective you have just written. Does it state what the trigger would be for performing the task? If not, amend the objective to include a condition (when).
- 26. Think of: Standard = How Well How well should someone be able to perform the task eg That includes a Task, Condition and Standard Using the Order System In line with the Data Protection Act
- 27. Your turn Look at the objective you have just written. What criteria will you use to assess if the task is performed correctly. If this isn’t stated, add this to your objective.
- 28. If you have any more text left from your original objective, delete it. It’s not needed.
- 29. Here’s a template for you to write your objectives Task (What) Condition (When In The Real World) Standard (How Well)
- 30. Example Task • You will be able to write (What) objectives Condition • When designing a new (When In The Real World) workshop Standard • That includes a task, condition (How Well) and standard
- 31. 5 Tips when writing Objectives:
- 32. Tip 1 Always include an action verb that you can observe; avoiding words such as Understand, Appreciate, Aware
- 33. Tip 2 Each piece of content requires an objective. So for any 1 day you will probably have 5 maybe 6 objectives.
- 34. Tip 3 Always specify what would happen in the real world to trigger the task being performed
- 35. Tip 4 If you were observing someone performing the task, what criteria would you use to evaluate if the task was being performed correctly ie the standard
- 36. Tip 5 Remove any waffle. Keep objectives concise and to the point.
- 37. Before you go: Using your pen and paper, please answer the following 3 questions …
- 38. What do you agree with? What did you learn? What will you start doing that you’re currently not doing?
- 39. David Gibson http://www.eureka-tp.com Twitter: @eurekauk
- 40. Feel free to share and Looking At Training distribute this 10 minute training. All I ask is that Differently you credit it to: ©2012 David Gibson David Gibson Eureka Eureka! www.eureka-tp.com