HPE InfoSight for 3PAR quickstart shortened v1
- 1. HPE InfoSight Global Visibility for 3PAR (shortened) Wiley Thrasher 3PAR PEAK – HPE InfoSight Champion March 26, 2018
- 2. HPE InfoSight for HPE 3PAR StoreServ Global Visibility QuickStart
- 3. HPE InfoSight for 3PAR StoreServ We continue to add new enhancements and are excited to share them with you and hear your feedback! – Getting Started – This guide will help with the basics of logging into the portal for the first time, configuring and verifying your HPE Passport account, registering your systems, inviting your colleagues and partners to share access, using the portal’s context sensitive help, and engaging with our Portal Support team for any questions, comments, feedback or issues you have when exploring the portal. – About the 24-48 hour lag – Most all system details exposed in the portal (with the exception of VMware performance) are lagged about 1-2 days from the point of collection. See the “Last Update” for the last data point we processed for a given system. This is something we plan to improve in our future releases with a move to streaming for a more “near real-time” portal experience. – Context-sensitive Help – Look for icons and select them to expose the help topic – Resources > HPE InfoSight Portal Support – If you have any questions, or encounter any issues while using the portal – Please click on the embedded links to engage our Portal Support – Using these links will provide us with your detailed user profile information, this debug info will assure our team can resolve any inquiries quickly – Please do not engage HPE Support (CSC) for HPE InfoSight Portal Support – Please do not use HPE Support Center to “open a support case for your device” for assistance with HPE InfoSight as these teams do not provide support for the HPE InfoSight portal – Our on-line help will guide you to use HPE Support if needed hen you have an issue specific to your Storage System that requires attention or support intervention – The Portal Support team may guide you to contact HPE Support if you are having issues with your system’s remote connectivity (call home) 3 Welcome to HPE InfoSight!
- 4. HPE InfoSight for 3PAR StoreServ 3PAR Global Visibility Requirements – Any 3PAR StoreServ F/S/E & V-Class (or later) Storage Systems – Minimum 3PAR OS version 2.2.x – Minimum 3PAR SP version 2.4.x – Current/Valid System Entitlement (Support Contract) – Minimum Foundation Care support contract provides all standard portal capabilities – Minimum Proactive Care support contract for subscription to Wellness Status & Summary email notifications 4
- 5. HPE InfoSight for 3PAR StoreServ 30 Day Trial All systems with Hardware Warranty only, or Foundation Care support contracts will automatically receive a 30-Day Trial upon registration – Provides an opportunity for the customer to acquire, renew or upgrade their support contract while using the portal with full capabilities – Provides the user time to work with the Services360 team to address any entitlement issues – When the 30-Day Trial expires, details for systems under Hardware Warranty only will no longer be exposed for reporting – Systems with Foundation Care entitlement will continue to see all system details, but will no longer receive Wellness Status & Summary email notifications – Verify entitlement is registered properly (SN is linked to the SAID) via HPE Support Center Warranty Check HPE Partner lab & demo systems – Contact HPE InfoSight Portal Support to request a ”whitelist” for partner demo systems without active entitlement, allowing these systems to be exposed in the portal without constraints based on entitlement 5
- 6. HPE InfoSight for HPE Storage – Users are automatically redirected from www.storefrontremote.com to infosight.hpe.com – HPE InfoSight provides all of the details previously available via HPE StoreFront Remote (SFRM) – All system registrations and user customization has been preserved for our legacy users – Users with legacy Nimble Storage InfoSight logins will need to assure their HPE Passport email address matches their Nimble account email address and that their passwords are unique. – Users will need to login using HPE Passport and verify their email before registering any new HPE Storage Systems (3PAR StoreServ/StoreOnce/RMC) 6 HPE StoreFront Remote HPE InfoSight
- 7. Login & Verify Go to: infosight.hpe.com Login with HPE Passport and verify your email address to gain access to the HPE InfoSight portal Register Your Systems Follow the prompt to Register Systems Create a System Group to contain all of your companies systems Place the Registration Token Copy and place the registration token on each HPE 3PAR StoreServ, StoreOnce & RMC system via the device management console Please Wait… Registration will usually take 24-48 hours before the systems details will be exposed in the portal. We plan to significantly improve this delay in our future releases Send Invitations Use System Group Access to invite to your colleagues & HPE Partners. Invitees should first login and verify email before accepting the group invitation 7 HPE InfoSight for 3PAR Registration & Invitation
- 8. Use our built- in self help “?” & Portal Support Click the icons to expose Context Sensitive Help Use Resources > HPE InfoSight Portal Support for any questions, comments or issues Configure Notifications (Proactive Care) For systems with Proactive Care entitlement, subscribe to Wellness Status & Summary Email Notifications via Settings > Notification Preferences Customize your System Table column views Use Columns to pin or un-pin columns to your System Details and/or System Table views, sort, and enable filters and view help Add Notes (metadata) to systems Add Notes to tag systems with searchable user- defined metadata (site/location, production/test, app/db info, etc.) or leave comments for colleagues Bookmark and Share Create bookmarks to preserve your customization! Share bookmarks to send a colleague to a specific page and view you have customized for them 8 HPE InfoSight for 3PAR Explore and customize the portal for yourself and others!
- 9. Create an HPE Passport Go to infosight.hpe.com and select Create Account if you do not yet have an HPE Passport Create an HPE Passport 9
- 10. Sign In, Verify Email Address & Accept Terms Of Use Sign-in to infosight.hpe.com with your HPE Passport then Verify Email Address Check your Junk Mail folder in case it got flagged Read & Accept the HPE InfoSight Terms Of Use 10
- 11. Bulletins & Register Systems Review the Bulletin for the HPE InfoSight Release Notes, Notices & Advisories Follow the prompt to Register Systems 11
- 12. Create a System Group & Register Your Systems Create a System Group to contain all of your companies 3PAR StoreServ/StoreOnce/RMC storage systems Copy the System Group registration token and follow the steps to place the token on each system Registration processing takes 1-2 days before the systems will be exposed in the portal 12
- 13. System Group Access – Actions > Add Users Go to Settings > System Group Access and invite colleagues to join your System Group Click the “?” to view the Built-in Help topics Select Actions > Add Users Invite your colleagues & Partners to join the System Group 13
- 14. System Group Access – Email Invitations Invitees to the System Group should Create an HPE Passport, sign-in and Verify Email Address before accepting the System Group Invitation Sign-in and accept the System Group Invitation If the system registration processing is complete, the systems will be visible in the portal 14
- 15. Wellness Status & Summary Email Notifications For systems with Proactive Care (or better) entitlement, each user can subscribe to Wellness Status & Summary Email Notifications via Settings > Notification Preferences HPE InfoSight Wellness Status & Summary Email Notifications can be enabled by System Group 15
- 16. Wellness Status & Summary Email Notifications HPE InfoSight Wellness Status & Summary Email Notifications can also be enabled by choosing individual Systems Wellness Status & Summary Email Notifications provide the system’s Score, Name, Model, Version & Score Change and links to jump into the portal to view detailed system information 16
- 17. HPE InfoSight for HPE Storage – Customizable Dashboards and PDF Reports for HPE Storage (3PAR StoreServ, StoreOnce & RMC) – 3PAR Models, OS Versions & Entitlement – Systems by Country & Region – Historical, Total & Allocated Capacity – Capacity Efficiency, Deduplication & Compression Ratios – Total & Average Front-End Performance – Device Type Count & Utilization – Wellness Score & Type And many many more for HPE StoreOnce & RMC! 17 Customizable Dashboards & PDF Reports
- 18. HPE InfoSight for 3PAR StoreServ – Over 80 Wellness Status Checks! Scores, Summaries & Recommendations – System Health – Best Practices – Supportability – Entitlement – 3PAR & SP OS Software & Patch Recommendations – Capacity Forecast & Utilization Thresholds – Performance KPIs & Thresholds – Over-Subscribed System Alerts (OSSA) – General & System Details – Last Update, Company, System Name, Serial Number, Family Name, Model, Location, Install Date, Adaptive Optimization, SSD Minimum Life Left, Registration (System Groups), Entitlement, Contact Information (RAP), OS Version, Patches, CPGs, Overprovisioning Ratio, Nodes, Cages, Vluns, Smart Start Status, Recent New Alerts, Total Disks, Initiators, Service Processor Name/Version/Model, Virtual Volumes by Type/Count, Total Capacity, Allocated Capacity, Capacity Efficiency, Device Type Capacity, Capacity Utilization Trend, etc. – View the other pages via the View Menu drop-down 18 Storage System Overview
- 19. HPE InfoSight for HPE Storage – Choose – Select – Expand the nodes, use the Search option to select from the many available columns – View help – Pin – Un-pin – Make a custom table layout for a specific purpose, use-case or defined for a particular user persona – Capacity, Performance, Disks, Entitlement, Alert, Health, etc. – Use Filters – Sort your table – Export a CSV – Save a Bookmark to preserve your work! Share with others! 19 Custom System Table Views
- 20. HPE InfoSight for HPE 3PAR StoreServ Cross Stack Analytics for VMware
- 21. Storage Network Compute VMs/DBs/Apps Cross-Stack Analytics for VMware Environments Latency Attribution Identify root cause across host, storage, or SAN Noisy Neighbor Determine if VMs are hogging resources from another VM Host & Memory Analytics Visibility into host CPU and memory metrics Top Performing VMs Visibility into Top 10 VMs by IOPs and Latency Inactive VMs Visibility into inactive VMs to repurpose/reclaim resources
- 22. HPE InfoSight for 3PAR StoreServ Cross-stack Analytics for VMware Requirements – Any 3PAR StoreServ 7xx0/8xx0/9xx0/10xx0 & 20xx0 Series Storage Systems – Minimum 3PAR OS version 3.3.1 – Minimum 3PAR SP version 5.0.3 aka 5.0 (MU3) – Remote Device Access (RDA) Transport Agent – New 3PAR Service Processor installations will have RDA enabled by default – Upgraded 3PAR Service Processors will require a change from SSA to RDA – VMware Integration dialogs will not be exposed in SSSC until RDA is enabled – Only the hpepartner or hpesupport users can change the transport agent from SSA to RDA – The customer SP admin account can enable the hpepartner account and set the password via Settings > Edit SP – VMware vSphere ESXi 5.5 (or later) – Port :443 open between the 3PAR Service Processor and the vCenter server – A valid read-only user is required for authentication – Current/Valid System Entitlement (Support Contract) – Verify system entitlement is registered correctly via HPE Support Center Warranty Check 22
- 23. Prepare & Update See the SP 5.0 Software User Guide & Release Notes for setup, firewall and proxy details Update to 3PAR Service Processor 5.0 MU3 Enable the RDA Transport Agent Assure that the RDA transport agent is enabled Note: The VMware Integration menu navigation will not be exposed if SSA is selected Configure VMware Integration Add one (or more) vCenter instances. We need only a read-only user. Our collection is via lightweight REST API calls on :443 and won’t impact the vCenter server Confirm files are flowing home Check the SP logs for the VMCOLLEC (daily) and VMPERFCO (hourly) file creation and transfer home to HPE 3PAR Central Please wait… Processing usually takes ~24 hours before the VM Details will be exposed in the portal. Once visible, the perf data will be “near real-time” (~1- 3 hours old) 23 HPE InfoSight for 3PAR Enable SP VMware Integration (Cross-stack Analytics for VMware)
- 24. HPE InfoSight for 3PAR StoreServ Sensor Infrastructure Overview – 3PAR Service Processor 5.0 (MU3) with VMware vCenter integration – Secure Call Home via Remote Device Access (RDA) – Telemetry and Analytics 24 vCenter Server StoreServ Management Console HPE Blade System HPE Synergy HPE Proliant DL Inside the Data Center HPE 3PAR StoreServ 3PAR Service Processor Customer Firewall TCP/IP HPE StoreFabric HPE InfoSight HPE Secure Firewall Access Anywhere
- 25. 3PAR Service Processor 5.0 (MU3) Remote Device Access (RDA) Changing from SSA to RDA Switching between SSA (Axeda) and RDA (Domino) is required for upgraded environments and only supported using the hpesupport or hpepartner login – The customer SP admin account can enable the hpepartner account and set the password via Settings > Edit SP Configuration settings are found under the Support section of the Service Processor Settings page 1. Login in to SSSC as hpepartner or hpesupport 2. Go to the 3PAR Service Console Menu 3. Select Service Processor 4. Go to the Actions Menu 5. Select Edit SP configuration 6. Select or scroll to the Support section 7. Select RDA and choose OK 25
- 26. 3PAR Service Processor 5.0 (MU3) Remote Device Access (RDA) • Check the SSSC Overview > Health & Support for the transfer status • If the “Transfer status” is not green (Normal) after switching from SSA to RDA, check that the new firewall settings are enabled correctly in customer’s network • Refer to the SP 5.0 Release Notes for detailed host, port and firewall requirements 26 Checking the Transfer Status
- 27. 3PAR Service Processor 5.0 (MU3) 1. Select Systems from the Main Menu 2. Select the system and go to the Actions Menu 3. Select Edit System 4. In the Edit System wizard select VMware Integration 5. Choose Add vCenter to configure one or more vCenter instances that hosts VMs on 3PAR StoreServ 6. Click Add and then OK to save the vCenter configuration 7. Connectivity is checked when the configuration is saved, and monitored every 30 minutes Note: It will usually take 1-2 days before the VMware Details navigation will be exposed in HPE InfoSight for this system 27 VMware Integration
- 28. HPE InfoSight for 3PAR StoreServ – Log in HPE InfoSight via HPE Passport – Accept the “Terms of Use” – Select the Storage System from the System Table and from the View Menu dropdown select VM Details – Explore the Virtualization views – Explore the Dashboard & Infrastructure views – Use the context-sensitive online help (click any “?”) – Ask HPE InfoSight Portal Support if you have a question or issue 28 Menu Navigation
- 29. HPE InfoSight for 3PAR – Depending on the tab selected at the Virtualization menu level there will be different View menus displayed – For different View menus a scope may need to be selected (lower right side screenshot). Under the vCenter instance, select Datastore, Host or Cluster – For example, in order to see a CPU Contention Trend chart a host needs to be selected from the list of available hosts in the data center – Explore the different charts and views 29 Cross-stack Analytics for VMware Overview
- 30. Noisy Neighbors – Quickly assess the performance of VMs that are using the same datastore as the selected VM, and understand if resource contention from other VMs is potentially effecting performance – Instantly identify specific VMs within datastores that are experiencing higher than acceptable latency as well as which datastores and VMs are the busiest (I/Os) within the virtual environment. Quickly drill down into the details of each specific object (datastore or VM) to determine root cause of issues. – Neighboring VMs are VMs that have one or more virtual disks that reside on the same datastore as the selected VM – Size of rectangle represents the number of IOPS to the datastore or VM over the last 24 hours. – Color represents the average latency 30
- 31. Noisy Neighbors – Click to zoom into Datastore to see all VMs in the Datastore – Get Datastore details or VM details by clicking on the linked name – Use the Datastore object tree to see all neighboring VMs in a list or in an IO Contention Trend chart – Use View to explore CPU and Memory contention 31 VM or Application Performance Issues
- 32. Noisy Neighbors Trends on Host and Storage – We added IO Contention Trend charts for VMs – We added CPU and Memory Contention Trend charts for VMs – Instantly identify specific VMs within datastores that are experiencing higher than acceptable latency as well as which datastores and VMs are the busiest (I/Os) within the virtual environment. – Quickly drill down into the details of each specific object (datastore or VM) to determine root cause of issues. 32
- 33. Thank you Wiley Thrasher 3PAR PEAK - HPE InfoSight Champion