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HUMAN RESOURCE
MANAGEMENT
Dr. Yogesh Daudkhane
1
4 Ms of MANAGEMENT
2
WHY HUMAN FACTOR IS MORE
IMPORTANT?
 Human resources are unique in character
 HR alone can produce an output greater
than its input
 HR is the only resource which is Live
 HR is most complex and unpredictable in its
behavior (set to behave)
 This is the only resource which appreciates
in its value with the passage of time.
3
FEATURES OF HRM
• Comprehensive
Function
• People-Oriented
• Action Oriented
• Individual Oriented
• Development
Oriented
• Continuous
Function
• Interdisciplinary
• Nervous system.
• Young discipline
• Future-oriented
• Challenging
Function
• Science as well an
Art
• Staff function
4
OBJECTIVES AND SCOPE OF
HRM
 To effectively utilize human resources
 To establish and maintain an organizational structure
 To secure integration to the individuals and organization
by reconciling individual & group goals
 To achieve maximum development of individuals
 To recognize and satisfy individual & group needs
 To maintain high morale and better human relations
 To develop and maintain a quality of work life
 To establish and maintain productive self-respecting
working relationships
5
HR Organization Chart (Large Co.)
6
HR Organizational Chart (Small Company)
7
TYPICAL HR FUNCTIONS
8
CATEGORIES OF HRM ACTIVITIES
Transformational
Knowledge management
Cultural Change
Strategic redirection and renewal
Management development
Traditional
Recruitment and selection
Training
Performance management
Compensation
Employee relations
Transactional
Benefits administration
Record keeping
Employee services
9
Categories of HRM Activities (Contd)
• Transactional activities:- are the day-to-day
transactions a company makes.
• Low in their strategic value.
• Traditional activities:- are the nuts and bolts of
HR such as performance management, training,
recruiting, selection, compensation, and employee
relations.
• Moderate strategic value.
• Transformational activities:- create long-term
capability and adaptability for the firm. Activities
include knowledge management, management
development, cultural change, and strategic
redirection and renewal.
• Comprise the greatest strategic value for the firm
10
Difference between Personnel &
Human Resource Management
Dimension Personnel/IR HRM
1. Contract Careful delineation of written
contracts
Aim to go 'beyond contract'
2. Rules Importance of devising clear
rules/mutuality
'Can-do' outlook; impatience with
'rule'
3. Guide to management
action
Procedures 'Business need'
4. Behaviour referent Norms/custom and practice Values/mission
5.Managerial task towards
Labourers
Monitoring Nurturing
6. Nature of relations Pluralist Unitarist
7. Conflict Institutionalised De-emphasised
11
Difference between Personnel &
Human Resource Mgmt. (Contd)
Dimension Personnel/IR HRM
8. Key relations Labour – Mgmt. Customer
9. Initiatives Piecemeal Integrated
10.Corporate plan Marginal Central
11. Speed of decision Slow Fast
12. Management role Transactional Transformational
L’ship
13. Key managers Personnel/IR
specialists
General/business/line
managers
14. Communication Indirect Direct
15. Standardisation Low High
16. Management
skills
Negotiation Facilitation
12
Difference between Personnel & HRM (Contd)
Dimension Personnel/IR HRM
17. Selection Separate, marginal task Integrated, key task
18. Pay Job evaluation (fixed grades) Performance related
19. Conditions Separately negotiated Harmonisation
20. Labour management Collective bargaining Towards individual contracts
21. Thrust of relations with
stewards
Regularised through facilities
and training
Marginalised (with exception
of some bargaining for
change models)
22. Job categories/grades Many Few
23. Communication Restricted flow Increased flow
24. Job design Division of labour Teamwork
25. Conflict handling Reach temporary truces Manage climate and culture
26. Training and
development
Controlled access to courses Learning companies
13
FUNCTIONS OF HR DEPT.
•Process through which
organization ensures it
always has proper
number of employees
with appropriate skills
in right jobs at right
time to achieve
organizational objectives
Staffing
•Systematic process of
determining skills,
duties, and
knowledge required
for performing jobs in
organization
Job Analysis
•Systematic process of
matching the internal
and external supply of
people with job
openings anticipated in
the organization over a
specified period of time
HRP
•Process of attracting
individuals on a timely
basis, in sufficient
numbers, and with
appropriate
qualifications, to apply
for jobs with an
organization
Recruitment
•Process of choosing
from a group of
applicants the
individual best suited
for a particular
position & the
organization
Selection
•Designed to provide
learners with
knowledge and skills
needed for their
present jobs .
•Devt. Involves long
term focus
Training &
Development
•Formal approach
used by organization
to ensure that people
with proper qualif. &
experiences are
available when
needed
Career
Development
•Planned process of
improving organization
by developing its
structures, systems, and
processes to improve
effectiveness and
achieving desired goals
Organizational
Development
•Formal system of review
and evaluation of
individual or team task
performance, so that
they can be properly
rewarded or else
punished.
PMS
•It’s a Payment ,
Wages & such other
Financial & Non
Financial Rewards
involved as an
outcome of Employee
Performance
Compensation
Mgmt.
•- Involves protecting
employees from injuries
caused by work-related
accidents
•Also involves providing
worker with extra
facilities as Welfare for
his betterment
Safety &
Welfare
•The time when
employee gets
separated from the
organization due to
various reasons,
doing his Full & Final
Settlement
Separation
Process
14
OVERVIEW OF HRM FUNCTIONS
• STAFFING - Process through which organization
ensures it always has proper number of employees
with appropriate skills in right jobs at right time to
achieve organizational objectives
• JOB ANALYSIS - Systematic process of
determining skills, duties, and knowledge required
for performing jobs in organization
• HUMAN RESOURCE PLANNING - Systematic
process of matching the internal and external supply
of people with job openings anticipated in the
organization over a specified period of time .
15
Overview of HRM Functions (Contd.)
• RECRUITMENT - Process of attracting individuals on
a timely basis, in sufficient numbers, and with
appropriate qualifications, to apply for jobs with an
organization
• SELECTION - Process of choosing from a group of
applicants the individual best suited for a particular
position and the organization
• TRAINING - Designed to provide learners with
knowledge and skills needed for their present jobs
• DEVELOPMENT - Involves learning that goes
beyond today's job; it has more long-term focus
• CAREER DEVELOPMENT - Formal approach used
by organization to ensure that people with proper
qualifications and experiences are available when
needed 16
Overview of HRM Functions (Contd.)
• ORGANIZATION DEVELOPMENT - Planned
process of improving organization by developing its
structures, systems, and processes to improve
effectiveness and achieving desired goals
• PERFORMANCE MANAGEMENT - Goal-oriented
process directed toward ensuring organizational
processes are in place to maximize productivity of
employees, teams, and ultimately, the organization
• PERFORMANCE APPRAISAL - Formal system of
review and evaluation of individual or team task
performance
17
Overview of HRM Functions (Contd.)
• DIRECT FINANCIAL COMPENSATION - Pay that
person receives in form of wages, salaries, bonuses, and
commissions.
• INDIRECT FINANCIAL COMPENSATION
(BENEFITS) - All financial rewards not included in
direct compensation such as paid vacations, sick leave,
holidays, and medical insurance.
• NONFINANCIAL COMPENSATION - Satisfaction
that person receives from job itself or from
psychological and/or physical environment in which
person works
• SAFETY - Involves protecting employees from injuries
caused by work-related accidents
• HEALTH - Refers to employees' freedom from illness
and their general physical and mental well being 18
PROFESSIONAL HR
ORGANIZATIONS
• SOCIETY FOR HUMAN RESOURCE MANAGEMENT
• (SHRM) 185,000+ members
• JNLS: HR Magazine, HR News
• AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT
• (ASTD) 60,000+ members
• JNL: Training & Development Journal
• WORLD-AT-WORK (formerly the American Compensation
Association)
• (WAW) 23,000+ members
• JNL: WAW/ACA Journal (formerly Compensation Review)
• INTERNATIONAL PERSONNEL MANAGEMENT
ASSOCIATION
• (IPMA) 6500+ members
• JNL: Public Personnel Management
• NATIONAL HUMAN RESOURCE ASSOCIATION (formerly the
Intl Assn for Personnel Women)
• (NHRA) 1500+ members
• JNL: Human Resources: Jnl of the International Assn for
Personnel Women
19
THE FUTURE FOR HR PROFESSIONALS
• The future for careers in HR seems
brighter than ever.
• Firms need to seek balance between
attracting, motivating, and retaining the
very best talent and keeping costs as low
as possible.
• Finding such a balance requires HR
leaders who have a deep knowledge of
the business combined with knowledge
of HR issues, tools, processes, and
technology. 20
THANK YOU
21

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HRM Unit 1.ppt

  • 2. 4 Ms of MANAGEMENT 2
  • 3. WHY HUMAN FACTOR IS MORE IMPORTANT?  Human resources are unique in character  HR alone can produce an output greater than its input  HR is the only resource which is Live  HR is most complex and unpredictable in its behavior (set to behave)  This is the only resource which appreciates in its value with the passage of time. 3
  • 4. FEATURES OF HRM • Comprehensive Function • People-Oriented • Action Oriented • Individual Oriented • Development Oriented • Continuous Function • Interdisciplinary • Nervous system. • Young discipline • Future-oriented • Challenging Function • Science as well an Art • Staff function 4
  • 5. OBJECTIVES AND SCOPE OF HRM  To effectively utilize human resources  To establish and maintain an organizational structure  To secure integration to the individuals and organization by reconciling individual & group goals  To achieve maximum development of individuals  To recognize and satisfy individual & group needs  To maintain high morale and better human relations  To develop and maintain a quality of work life  To establish and maintain productive self-respecting working relationships 5
  • 6. HR Organization Chart (Large Co.) 6
  • 7. HR Organizational Chart (Small Company) 7
  • 9. CATEGORIES OF HRM ACTIVITIES Transformational Knowledge management Cultural Change Strategic redirection and renewal Management development Traditional Recruitment and selection Training Performance management Compensation Employee relations Transactional Benefits administration Record keeping Employee services 9
  • 10. Categories of HRM Activities (Contd) • Transactional activities:- are the day-to-day transactions a company makes. • Low in their strategic value. • Traditional activities:- are the nuts and bolts of HR such as performance management, training, recruiting, selection, compensation, and employee relations. • Moderate strategic value. • Transformational activities:- create long-term capability and adaptability for the firm. Activities include knowledge management, management development, cultural change, and strategic redirection and renewal. • Comprise the greatest strategic value for the firm 10
  • 11. Difference between Personnel & Human Resource Management Dimension Personnel/IR HRM 1. Contract Careful delineation of written contracts Aim to go 'beyond contract' 2. Rules Importance of devising clear rules/mutuality 'Can-do' outlook; impatience with 'rule' 3. Guide to management action Procedures 'Business need' 4. Behaviour referent Norms/custom and practice Values/mission 5.Managerial task towards Labourers Monitoring Nurturing 6. Nature of relations Pluralist Unitarist 7. Conflict Institutionalised De-emphasised 11
  • 12. Difference between Personnel & Human Resource Mgmt. (Contd) Dimension Personnel/IR HRM 8. Key relations Labour – Mgmt. Customer 9. Initiatives Piecemeal Integrated 10.Corporate plan Marginal Central 11. Speed of decision Slow Fast 12. Management role Transactional Transformational L’ship 13. Key managers Personnel/IR specialists General/business/line managers 14. Communication Indirect Direct 15. Standardisation Low High 16. Management skills Negotiation Facilitation 12
  • 13. Difference between Personnel & HRM (Contd) Dimension Personnel/IR HRM 17. Selection Separate, marginal task Integrated, key task 18. Pay Job evaluation (fixed grades) Performance related 19. Conditions Separately negotiated Harmonisation 20. Labour management Collective bargaining Towards individual contracts 21. Thrust of relations with stewards Regularised through facilities and training Marginalised (with exception of some bargaining for change models) 22. Job categories/grades Many Few 23. Communication Restricted flow Increased flow 24. Job design Division of labour Teamwork 25. Conflict handling Reach temporary truces Manage climate and culture 26. Training and development Controlled access to courses Learning companies 13
  • 14. FUNCTIONS OF HR DEPT. •Process through which organization ensures it always has proper number of employees with appropriate skills in right jobs at right time to achieve organizational objectives Staffing •Systematic process of determining skills, duties, and knowledge required for performing jobs in organization Job Analysis •Systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time HRP •Process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, to apply for jobs with an organization Recruitment •Process of choosing from a group of applicants the individual best suited for a particular position & the organization Selection •Designed to provide learners with knowledge and skills needed for their present jobs . •Devt. Involves long term focus Training & Development •Formal approach used by organization to ensure that people with proper qualif. & experiences are available when needed Career Development •Planned process of improving organization by developing its structures, systems, and processes to improve effectiveness and achieving desired goals Organizational Development •Formal system of review and evaluation of individual or team task performance, so that they can be properly rewarded or else punished. PMS •It’s a Payment , Wages & such other Financial & Non Financial Rewards involved as an outcome of Employee Performance Compensation Mgmt. •- Involves protecting employees from injuries caused by work-related accidents •Also involves providing worker with extra facilities as Welfare for his betterment Safety & Welfare •The time when employee gets separated from the organization due to various reasons, doing his Full & Final Settlement Separation Process 14
  • 15. OVERVIEW OF HRM FUNCTIONS • STAFFING - Process through which organization ensures it always has proper number of employees with appropriate skills in right jobs at right time to achieve organizational objectives • JOB ANALYSIS - Systematic process of determining skills, duties, and knowledge required for performing jobs in organization • HUMAN RESOURCE PLANNING - Systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time . 15
  • 16. Overview of HRM Functions (Contd.) • RECRUITMENT - Process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, to apply for jobs with an organization • SELECTION - Process of choosing from a group of applicants the individual best suited for a particular position and the organization • TRAINING - Designed to provide learners with knowledge and skills needed for their present jobs • DEVELOPMENT - Involves learning that goes beyond today's job; it has more long-term focus • CAREER DEVELOPMENT - Formal approach used by organization to ensure that people with proper qualifications and experiences are available when needed 16
  • 17. Overview of HRM Functions (Contd.) • ORGANIZATION DEVELOPMENT - Planned process of improving organization by developing its structures, systems, and processes to improve effectiveness and achieving desired goals • PERFORMANCE MANAGEMENT - Goal-oriented process directed toward ensuring organizational processes are in place to maximize productivity of employees, teams, and ultimately, the organization • PERFORMANCE APPRAISAL - Formal system of review and evaluation of individual or team task performance 17
  • 18. Overview of HRM Functions (Contd.) • DIRECT FINANCIAL COMPENSATION - Pay that person receives in form of wages, salaries, bonuses, and commissions. • INDIRECT FINANCIAL COMPENSATION (BENEFITS) - All financial rewards not included in direct compensation such as paid vacations, sick leave, holidays, and medical insurance. • NONFINANCIAL COMPENSATION - Satisfaction that person receives from job itself or from psychological and/or physical environment in which person works • SAFETY - Involves protecting employees from injuries caused by work-related accidents • HEALTH - Refers to employees' freedom from illness and their general physical and mental well being 18
  • 19. PROFESSIONAL HR ORGANIZATIONS • SOCIETY FOR HUMAN RESOURCE MANAGEMENT • (SHRM) 185,000+ members • JNLS: HR Magazine, HR News • AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT • (ASTD) 60,000+ members • JNL: Training & Development Journal • WORLD-AT-WORK (formerly the American Compensation Association) • (WAW) 23,000+ members • JNL: WAW/ACA Journal (formerly Compensation Review) • INTERNATIONAL PERSONNEL MANAGEMENT ASSOCIATION • (IPMA) 6500+ members • JNL: Public Personnel Management • NATIONAL HUMAN RESOURCE ASSOCIATION (formerly the Intl Assn for Personnel Women) • (NHRA) 1500+ members • JNL: Human Resources: Jnl of the International Assn for Personnel Women 19
  • 20. THE FUTURE FOR HR PROFESSIONALS • The future for careers in HR seems brighter than ever. • Firms need to seek balance between attracting, motivating, and retaining the very best talent and keeping costs as low as possible. • Finding such a balance requires HR leaders who have a deep knowledge of the business combined with knowledge of HR issues, tools, processes, and technology. 20