This document provides step-by-step instructions for performing a mail merge in Microsoft Word. It outlines 12 steps: 1) opening Word, 2) starting the mail merge wizard, 3) selecting the document type and recipients, 4) creating a list of recipients, 5) customizing recipient fields, 6) entering recipient data, 7) saving the data source, 8) writing the main letter, 9) inserting recipient fields into the letter, 10) previewing the letter, 11) completing and printing the merged documents. The purpose is to mail personalized letters or documents to multiple recipients using Word's mail merge feature.