IBM i High Availability at HelpSystems
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This document summarizes a presentation about IBM i high availability solutions from HelpSystems. It discusses why high availability is important, different uses for HA, what to replicate on IBM i systems, benefits of testing role swaps, and features of Robot HA. The presentation provides an overview of HelpSystems' HA products and services to maximize uptime for IBM i environments.
IBM i High Availability at HelpSystems
- 1. All trademarks and registered trademarks are the property of their respective owners.© HelpSystems LLC. All rights reserved. IBM i High Availability at HelpSystems Introducing Robot HA, our newest addition to the Robot product line
- 2. HelpSystems Corporate Overview. All rights reserved. YOUR PRESENTERS Tom Huntington Executive Vice President of Technical Solutions HelpSystems Kelly Malecha Product Manager HelpSystems Steve Ferrell Senior Software Engineer HelpSystems
- 3. HelpSystems Corporate Overview. All rights reserved. AGENDA • Why IBM i High Availability Is Important • Different Uses for Your High Availability Solution • What to Replicate on IBM i • Why You Should Test Role Swaps • Benefits of Robot HA • How to Maximize HelpSystems Services and Support
- 4. HelpSystems Corporate Overview. All rights reserved. WHY HA? Disasters
- 5. HelpSystems Corporate Overview. All rights reserved. WHY HA? Hardware
- 6. HelpSystems Corporate Overview. All rights reserved. 2016 ITIC SURVEY
- 7. HelpSystems Corporate Overview. All rights reserved. 2016 ITIC SURVEY Which factors concern you most about downtime?
- 8. HelpSystems Corporate Overview. All rights reserved. 2016 ITIC SURVEY
- 9. HelpSystems Corporate Overview. All rights reserved. This number increased by 2 percent from last year. 2016 IBM i MARKETPLACE SURVEY From HelpSystems
- 10. HelpSystems Corporate Overview. All rights reserved. AGENDA • Why IBM i High Availability Is Important • Different Uses for Your High Availability Solution • What to Replicate on IBM i • Why You Should Test Role Swaps • Benefits of Robot HA • How to Maximize HelpSystems Services and Support
- 11. HelpSystems Corporate Overview. All rights reserved. DIFFERENT WAYS TO USE HA • HA with source/target systems separated by geographies • Replication to secondary partition for backups • System migration while production server is in use • Distribute multiple copies of same data or objects to several servers • Bi-directional HA – i.e. both source and target are production and HA • Business intelligence (BI) on target system • Build test data
- 12. HelpSystems Corporate Overview. All rights reserved. AGENDA • Why IBM i High Availability Is Important • Different Uses for Your High Availability Solution • What to Replicate on IBM i • Why You Should Test Role Swaps • Benefits of Robot HA • How to Maximize HelpSystems Services and Support
- 13. HelpSystems Corporate Overview. All rights reserved. WHAT TO REPLICATE ON IBM i Complete IBM i replication: • Libraries • IFS directories • User profiles and authorization lists • Object authorities • System values and network attributes • Configuration and TCP/IP attributes • Spooled files and message queues
- 14. HelpSystems Corporate Overview. All rights reserved. User profiles, authority, system values, libraries, IFS objects are meant to be fully replicated to the target server through remote journaling and object transfers STANDARD REPLICATION SCENARIO One-to-One
- 15. HelpSystems Corporate Overview. All rights reserved. ADD FLEXIBILITY TO YOUR HA 1. Many-to-one 2. Object broadcast 3. Different library names 4. Only certain Libraries 5. Only certain Directories
- 16. HelpSystems Corporate Overview. All rights reserved. AGENDA • Why IBM i High Availability Is Important • Different Uses for Your High Availability Solution • What to Replicate on IBM i • Why You Should Test Role Swaps • Benefits of Robot HA • How to Maximize HelpSystems Services and Support
- 17. HelpSystems Corporate Overview. All rights reserved. WHY ROLE SWAPS? • A backup is not a backup without testing – Same logic applies with HA • You want business continuity • You want predictability and confidence in the process • You can’t afford to be the next business in the news • It is possible with IBM i, customers do this often
- 18. HelpSystems Corporate Overview. All rights reserved. Source becomes target and target becomes source! Production vs. HA FULL ROLE SWAP With Robot HA
- 19. HelpSystems Corporate Overview. All rights reserved. TEST-WHILE-ACTIVE ROLE SWAP With Robot HA
- 20. HelpSystems Corporate Overview. All rights reserved. AGENDA • Why IBM i High Availability Is Important • Different Uses for Your High Availability Solution • What to Replicate on IBM i • Why You Should Test Role Swaps • Benefits of Robot HA • How to Maximize HelpSystems Services and Support
- 21. HelpSystems Corporate Overview. All rights reserved. BENEFITS OF ROBOT HA • Affordable • Easy to install • Even easier to configure – Commands for configuration to your environment • Self-healing • Proven technology • Integrates with other HelpSystems products • World-class support and services
- 22. HelpSystems Corporate Overview. All rights reserved. Live Demonstration • Integration with Robot • Quick tour of adding a library • Quick tour of adding an IFS directory
- 23. HelpSystems Corporate Overview. All rights reserved. AGENDA • Why IBM i High Availability Is Important • Different Uses for Your High Availability Solution • What to Replicate on IBM i • Why You Should Test Role Swaps • Benefits of Robot HA • How to Maximize HelpSystems Services and Support
- 24. HelpSystems Corporate Overview. All rights reserved. • Discuss HA goals • Understand source/target requirements • Review application requirements • Build an implementation plan GETTING STARTED SERVICES for Robot HA • Make sure the product is installed • Initialize environment • Synchronize users • Set up email support • Start defining replication objects • Start replication • Verify synchronization • Product menus and commands • Monitoring • Role swap preparation and procedures Planning Discussion Installation and Basic Setup Basic Training Additional services available for: •Complex replication configuration •Role swap assistance
- 25. HelpSystems Corporate Overview. All rights reserved. CUSTOMER SERVICE IS A CORE VALUE HelpSystems is passionate about resolving problems and helping you get the most from your investment. • We make every interaction a positive experience • 24/7 emergency support worldwide • 90% of support tickets are closed by the next day • Our support experts have vast experience • We do not use voicemail during business hours • Live chat is available via our website • We use web conferencing to troubleshoot • Our support team is dedicated to delivering outstanding customer support Toll free: 800-328-1000 Phone: +1 952-933-0609 support.robot@helpsystems.com www.helpsystems.com/support
- 26. HelpSystems Corporate Overview. All rights reserved. GET STARTED 24/7 business demands 24/7 system and application availability. When you’re ready to avoid downtime—be it planned or unplanned—Robot HA is the fastest, easiest, most affordable way to establish high availability at your organization. Visit www.helpsystems.com/cta/demo-robot-ha-live or call 800-328-1000 to request a demo.
- 27. HelpSystems Corporate Overview. All rights reserved. ANY QUESTIONS
- 28. HelpSystems Corporate Overview. All rights reserved. THANK YOU FOR ATTENDING! Contact Information Website: www.helpsystems.com Telephone: 800-328-1000 sales +1 952-933-0609 support Presenters: Tom Huntington, HelpSystems +1 952-563-1606 tom.huntington@helpsystems.com
Editor's Notes
- #2: C: This recording is an explanation of how to take advantage of the “Solution Edition” offering which is being made available through a partnership between Help/Systems and IBM. Today we’re going to show you how you can pay for Help/Systems software by making the move to Power7.
- #4: C: Read these.