The document summarizes feedback from an IESC education workshop covering gaps in professional development, recognizing how people learn, and the focus for the future. Key gaps identified include the need for more training in various industry sectors, as well as masters level programs. Successful learning methods noted were interactive workshops and blended online and classroom learning. Over the next 12-18 months, CILT should focus on collaborating platforms and products, expanding passenger transport training, and developing common education tools like online learning and discussion boards.