Iess10 Paper Tag Clouds
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This document contains an agenda for the IESS1.0 conference. It lists the sessions, titles of presentations, and presenters. The sessions include topics on service innovation, design, and engineering. Some of the presentation topics include measuring customer intimacy in B2B services, value co-creation in social networking systems, lean manufacturing in public services, and a conceptual model of service exchange.
Iess10 Paper Tag Clouds
- 1. IESS 1.0 Paper Tag Clouds h6p://www.wordle.net/.
- 2. Session I : Service innova@on (1) Towards a Model for Measuring Customer In5macy in B2B Services Francois Habryn, Benjamin Blau, Gerhard Satzger, Bernhard Koelmel I – 1
- 3. Session I : Service innova@on (1) Usage‐centered design of adaptable visualiza5on services. Applica5on to coopera5on support services system in the AEC sector Sylvain Kubicki, Gilles Halin I – 2
- 4. Session I : Service innova@on (1) From End‐User Requirements to Web Services Retrieval: a Seman5c and Inten5on‐Driven Approach Isabelle Mirbel, Pierre Crescenzo I – 3
- 5. Session I : Service innova@on (1) Value Co‐crea5on and Customer‐driven Innova5on in Social Networking Systems Garyfallos Fragidis, Ioannis IgnaCadis, Chris Wills I – 5 Short Paper
- 6. Session I : Panel Discussion Panel : Future of IESS ( IESS 1.1 ) PANEL IESS Future
- 7. Session II : Service innova@on (2) Lean Manufacturing in Public Services: Prospects for Value Crea5on Ayham A.M. Jaaron, Chris J. Backhouse II – 1
- 8. Session II : Service innova@on (2) Determinants of Con5nuance Inten5on towards Self‐Service Innova5on: A Case of Electronic Government Services Shulu Hsu, Huichih Wang, Hersen Doong II – 2
- 9. Session II : Service innova@on (2) A Service Science and Engineering Approach to Public Informa5on Services in Excep5onal Situa5ons ‐ examples from Transport Petra Hocova, Joao Falcao e Cunha II – 3
- 10. Session III : Service innova@on (3) & Service explora@on Service PorUolio Design for Service Innova5on Management: The Case of a Luxemburgish Research and Technology Organiza5on Pierre‐Jean BarlaCer, Jean‐Charles Bernacconi, Sandrine Reiter III – 1
- 11. Session III : Service innova@on (3) & Service explora@on Defini5on of a Descrip5on Language for Business Service Decomposi5on Lam‐Son Le, Aditya Ghose, Evan Morrison III – 2
- 12. Session III : Service innova@on (3) & Service explora@on e‐Profile Management as a Basic Horizontal: Service for the Crea5on of Specialised e‐Services Maria Chiara PeMenaC, Franco Pirri, Dino Giuli III – 3 Short Paper
- 13. Session III : Service innova@on (3) & Service explora@on Febos: a service‐oriented system for collabora5ve music crea5on Ignacio López, Antonio Cañabate, Ruth Raventós III – 4 Short Paper
- 14. Session IV : Service design (1) Can soYware architecture review methods apply to service design? Simon Field IV – 1
- 15. Session IV : Service design (1) Framework for Design Research in Health and Care Services Eva‐Maria Hempe, Terry Dickerson, Anthony Holland, P. John Clarkson IV – 2
- 16. Session IV : Service design (1) Towards an Ontology‐based Approach for Crea5ng Sustainable Services Anastasiya Yurchyshyna, Wanda Opprecht IV – 3
- 17. Session IV : Service design (1) Compliance in e‐government service engineering: State‐of‐the‐art Turki Slim, Marija Bjekovic‐Obradovic IV – 4 Short Paper
- 18. Session V : Service Design (2) Systemic Service Design: Aligning Value and Implementa5on Arash Golnam, Gil Regev, Julien Ramboz, Philippe Laprade, Alain Wegmann V – 1
- 19. Session V : Service Design (2) A framework for developing a co‐design environment for e‐Business applica5ons Yazrina Yahya, MuriaC Mukhtar, Norleyza Jailani, Salha Abdullah, Zuraidah Abdullah, Abdul Razak Hamdan V – 2
- 20. Session V : Service Design (2) On Service Systems ‐ by Defini5on of Elementary Concepts Petra Hocova, Zdenko Stanicek V – 3
- 21. Session V : Service Design (2) Customer life5me value under complex contract structures Christoph Heitz, Andreas Ruckstuhl, Marcel DeMling V – 4 Short Paper
- 22. Session V : Service Design (2) Total Costs of Service Life: The Need of Decision Support in Selec5ng, Comparing and Orchestra5ng Services Jörg Becker, Daniel Beverungen, MarCn Matzner, Oliver Müller V – 5 Short Paper
- 23. Session VI : Service Design (3) A conceptual framework for service modelling in a network of service systems Thang Le Dinh, Thanh Thoa Pham Thi VI – 1
- 24. Session VI : Service Design (3) Services Design for People Rafael Zaballa VI – 2
- 25. Session VI : Service Design (3) Life Cycle of Virtualized Service Resource in BIRIS Environment Xiaofei Xu, Xianzhi Wang, Zhongjie Wang VI – 3
- 26. Session VII : Service Design (3) & Service engineering A Conceptual Model of Service Exchange in Service‐Dominant Logic Geert Poels VII – 1
- 27. Session VII : Service Design (3) & Service engineering Think Large, Act Small: An Approach to Web Services for Embedded Systems Based on the OSGi Framework Irina Astrova, Arne Koschel, Roman Roelofsen, David Bosschaert, and Volker Ahlers VII – 2
- 28. Session VII : Service Design (3) & Service engineering A cross disciplinary approach to analyze the effects of digitalized service implementa5on Thècle Alix and David Reymondg VII – 3 Short Paper
- 29. Session VII : Service Design (3) & Service engineering Towards a Unifying Process Framework for Services Knowledge Management Vikram Sorathia, Marten van Sinderen and Luís Ferreira Pires VII – 4 Short Paper