Illinois Data Quality
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Illinois state agencies are working together through data sharing initiatives like the Workforce Data Quality Initiative (WDQI) and Illinois Longitudinal Data System (ILDS) to improve customer services and outcomes. The WDQI and ILDS will establish a cost-effective longitudinal data system across workforce, education, and human services agencies to analyze policies and programs. This will provide transparent, integrated data and a universal portal to help citizens make informed decisions about available programs and benefits throughout their lives in Illinois.
Illinois Data Quality
- 1. Illinois Data Quality March 2015
- 2. Workforce, Human Services, and Education – State Agency Partnership State agencies are working together to improve customer services and outcomes through data sharing. Workforce • Illinois Department of Commerce and Economic Opportunity (DCEO) • Illinois Department of Employment Security (IDES) Human Services • Illinois Department of Human Services (IDHS) Education • Illinois State Board of Education (ISBE) • Illinois Student Assistance Commission (ISAC) • Illinois Community College Board (ICCB) • Illinois Board of Higher Education (IBHE)
- 3. State Agency Programs and Services As citizens are advancing through school and into careers or businesses, they are at some point(s) benefiting from programs and services offered by some or all of these agencies. To best serve everyone throughout their life in Illinois, it is essential for the agencies to provide clear and direct access to information and data on programs, customers, and outcomes. Each of these agencies operates independently but are working together to improve system connectivity through initiatives including the Illinois Longitudinal Data Study (ILDS) and the Workforce Data Quality Initiative (WDQI). IDES DCEO ISAC ICCBISBE IBHE IDHS
- 4. Workforce Data Quality Initiative The WDQI and the ILDS teams and agency partners have worked together over the last several years to establish a common vision and plan of action for building a cost-effective federated or distributed education and workforce longitudinal data system that can be maintained and sustained under the direction of the statewide ILDS Governing Board. Among the ILDS requirements, functions, and expectations includes the establishment of a set of tools, systems, and processes internal to LDS Agencies and shared across ILDS Agencies to support analysis and understanding of lifelong education and workforce policies and programs. The ILDS is a source for incremental data.
- 5. State Information Systems Each agency has responsibility for their own independent information systems that are a source for the ILDS and are used to provide, track, or facilitate: 24/7 Real Time Incremental Outcome information Program information Customer information Within each agency there can be information and data that is either:
- 6. EducationStudent Financial Assistance Human Services Workforce Transparency: State Information Systems State information systems support a myriad of regulations, reporting and security requirements, and are needed to carry out the day-to-day operations of each agency and their respective service providers. Some systems are used only by staff, while others offer some form of public access through web applications. DCEO IDES IDHS ISAC ICCBISBE IBHE To improve transparency, the goal of WDQI and ILDS is to identify and merge useful data from workforce, education, and human services information systems. The combined data will provide citizens of Illinois intelligent options from which they can make informed decisions on programs and benefits open to them.
- 7. Advancement: State Services Citizens, employers and service partners need to know what support and advancement services and resources are available to them throughout their life journey.
- 8. WDQI and ILDS This consumer information is for all citizens and state and local service partners. It can aggregate program services, customer information and outcomes and use multiple sources of state agency data serving different purposes. IDES DCEO ISAC ICCBISBE IBHE Universal Portal IDHS Comprehensive and integrated historical workforce and educational data will be one of the key components that connect the dots and gathers useful and practical information to serve citizens throughout their entire life based on what needs they have at each of the critical steps in their development.
- 9. WDQI and ILDS Reduces waste, increases efficiencies. Provides sustainable solutions. Improves delivery of and access to services. Universal Portal Some of the key benefits to the State and customers include:
- 10. Technological Evolution Harnessing technology achievements of the past and present is foundational to a technology solution for the future. Over the past decade, the push for transparent knowledge has resulted in the need for long-term planning that eliminates operating in a vacuum, database silos, and static reporting. Federal and state government visionaries and technological experts have invested time and money to upgrade and modify agency information systems that will enable data sharing and integration. Business processes for exploring, cleaning, and shaping data have resulted in enriched data content that can be sourced, matched, and empirically compared. The States’ Workforce Data Quality Initiative in partnership with the Longitudinal Data System Initiative will result in a sustainable long-term plan for data integration.
- 11. Methodical Approach There are technologies in place now to realize this plan using an incremental approach that leverages existing systems and makes enhancements over time to agency information systems through: • Common data models, architecture, and markup • Data security and validity protocols • Data sharing agreements • Integration with web services based on modern best practices • Single-sign-on, identity and role management services
- 12. Model of Data Integration 24/7+ + + + Real Time IncrementalOutcomesPrograms Customers Longitudinal integration of data will personalize program services, customer information and outcomes across partner agencies and utilize state agency systems including real-time and incremental information and data.
- 13. Longitudinal Data System Share Clean + Change Explore Enrich Shape Combine MIS Data Customer Vault Universal Portal Model of Data Integration: Continuous Process State agency data undergoes a continuous process.
- 14. Agencies Programs Services Workforce Illinois Department of Commerce and Economic Opportunity (DCEO) • WIOA Title I • Trade • Career Services • Employment Services • Training Illinois Department of Employment Security (IDES) • Trade • Unemployment Insurance • Labor Market Information (LMI) • Unemployment benefits • LMI Human Services Illinois Department of Human Services (IDHS) • TANF • Rehabilitation Services • Public assistance benefits • Disability services Education Illinois State Board of Education (ISBE) • Pre-Kindergarten – Grade 12 • Education program/course approvals Illinois Community College Board (ICCB) • Adult Education • Community Colleges • Education program/course approvals Illinois Student Assistance Commission (ISAC) • Financial Assistance • Financial assistance Illinois Board of Higher Education (IBHE) • Private Postsecondary and Public Universities • Education program/course approvals Data Source Examples
- 15. Agencies Program Data Customer Data Outcomes Workforce DCEO IDES Human Services IDHS Financial Assistance for Education ISAC Education ISBE ICCB IBHE 24 /7 Data Availability Examples 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 24 /7 Includes incremental outcomes from the Longitudinal Data System.
- 16. Data Security and Confidentiality Technology Considerations Governance Oversight Structure External Advisory: Engage with P-20 Council & Illinois Early Learning Council Data Access & Use Performance Measures & Reports State Leadership Technical Architecture & Data Security Legal Controls State Agency Members and Subject Matter Experts Governing Board Data Elements & Collection All PII and data sharing must go through the chain of command and be approved and documented.There are very real technical, legislative, and privacy policy concerns that must be properly addressed before forming any shared- data system. Addressing these concerns systematically throughout the project are vital to its success. From the beginning, the partner agencies have placed these issues as a top priority. Guidance documentation that assesses and summarizes ongoing system risks, potential audit action items, and compliance issues is ongoing and will continue to be a priority always.
- 17. The Vision of the Future BusinessValue Degree of Intelligence Batch Reports Reporting What happened? Analyzing Why did it happen? Ad Hoc Predicting What will happen? Predictive Models Activating Make it happen. Link to Operational Systems Operationalizing What is happening now? Automated Linkages Insights Action Adapted from TERADATA: Data Transparency Town Hall Meeting Sept. 26, 2014 Analytics Maturity Model