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Integrated Marketing Communications
Budgeting and Control
7
The Integrated Marketing
Communications
planning
framework…
1
2
3
4
5
6
context analysis
promotional objectives
promotional strategy
coordinated communications mix
implementation
Control and evaluation
push
pull
profile
corporate
marketing
communications
resources
scheduling
Fill, 2011
budgeting...
two main concerns…
how much should be spent on each individual communications tool
budget is usually determined by a combination of up to four
different stakeholder groups
how much should be allocated to promotion for the campaign or time-frame
the organisation
communications agencies
the media channels
the target audience
budgeting approaches
budget-setting method explanation
arbitrary based on guess work on behalf of the most senior
management – budget for resources determined as each
demand arises
inertia the same amount of budget as was spent on previous
communications is made available
media multiplier last years budget is increased by the rate of inflation
percentage of sales budget is set in relation to the level of historic or forecast
sales, may be based on traditional figures
affordable what is left after all other costs in relation to production,
manufacturing and distribution are accounted for first then
we’re left with what’s left
objective and task the resources needed to achieve each objective are
determined and costed and brought into an overall, total
budget
adapted from Fill, 2006
further budgeting approaches
competitor parity
organisations deliberately spend the
same as key competitors
advertising-to-sales ratio
budget is based on competitor spend and percentage of
market share in relation to an industry average
only suitable for stable FMCG markets where
advertising is the key tool that influences sales
share of voice
as above but the idea is to increase share of voice in the market
…but how much do things co
…but how much do things cost?
…but how much do things cost?
…but how much do things cost?
…but how much do things cost?
…but how much do things cost?
…but how much do things cost?
…but how much do things cost?
There is no easy way to determine a budget...
It is difficult to quantify exactly how much is needed…
How much does it cost to build brand awareness?
How much does it cost for the audience to think, feel and act in the
desired way?
…and communications budgets aren’t neat, ordered things!
No communications are truly free… they are either paid-for, owned or earned
paid, earned and owned…
A relatively new concept but can be related to budgeting
We pay for most of our communications media
…and we can earn media and communications over time
We own some media but there is an internal cost
Budgeting in context...
Be realistic… think about what you want to achieve
Bring the costs into your implementation plan
You may want to work under Objective and Task
Break down by activity, time and also a final total
IMC Lecture 7
The Integrated Marketing
Communications
planning
framework…
1
2
3
4
5
6
context analysis
promotional objectives
promotional strategy
coordinated communications mix
implementation
Control and evaluation
push
pull
profile
corporate
marketing
communications
resources
scheduling
Fill, 2011
scheduling
flighting
continuity
pulsing
scheduling - flighting
time
volumeofadvertising
time
volumeofadvertising
time
volumeofadvertising
erratic flighting
regular flighting
start-up flighting
scheduling - continuity
time
volumeofadvertising
time
volumeofadvertising
time
volumeofadvertising
perfect continuity
rising continuity
falling continuity
scheduling - pulsing
time
volumeofadvertising
time
volumeofadvertising
time
volumeofadvertising
regular pulsing
irregular pulsing
block pulsing
The Integrated Marketing
Communications
planning
framework…
1
2
3
4
5
6
context analysis
promotional objectives
promotional strategy
coordinated communications mix
implementation
Control and evaluation
push
pull
profile
corporate
marketing
communications
resources
scheduling
Fill, 2011
promotional objectives...
avoid solely focusing on sales
help to determine/clarify position
help highlight the balance of tactics needed
provide a time frame
provide a means of evaluation and measurement
link back to marketing and corporate objectives
types of objectives…
awareness, interest, repositioning, reinforcement
leads, conversions from leads, page views, time, value per visit
sales, sales from leads, sales value, sales volume, average order value
active customers, brand mentions, shares, virality, awareness
Unique visitors, traffic, bounce rate, revenue, search percentage
Specific, Measureable, Achievable, Realistic and Time-bound
Think… what do I want to achieve, where, with what audience and by when
They need to be SMART…
Make sure you can measure performance
…developing intelligent objectives
Objective Substantiation Strategies to
achieve goals
KPI’s
Link to stage of
consumer journey
and SMART
Link to audit
findings
Link to STP, brand
and 3P’s
What will you be
measuring?
Reach – raise
awareness of
Foundation UK by
10% in general
through social
media posting by
December 2016
Weakness in brand
awareness – very
low
Increased charity
competition
Raise awareness of
work done
Target broad
audience
Focus on Profile
strategy
% increase in
awareness via pre
and post testing
gap analysis…
If we know what we want to achieve as a metric…
…and when we want to achieve it by…
We can conduct a simple gap analysis
timeframe
Measure…let’ssayincrease
salesby10%

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IMC Lecture 7