Impact mapping
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Product discovery is a process that helps companies ensure they create useful products, not just usable ones. It involves making better decisions by aligning technical and business teams to adapt quickly to changing markets. The process answers questions about why a product is being created, who will use and be impacted by it, how users' behaviors may change, and what deliverables like software features and activities can support desired impacts. An example is a laundry services company that wants an economic solution within 3 months to reduce costs by 20% and increase business by 10% by addressing issues with how field employees currently wait for and find work.
Impact mapping
- 2. PRODUCT DELIVERY DISCOVERYPRODUCT DELIVERY Product discovery is a process that helps us make sure we're not just creating products that are usable, but also useful.
- 4. Make better Decision Impact your Business not just Software MoreValue, less software More collaboration & interaction Align Technical and Business Team Adapt Quickly in changing market
- 5. Why (Goal) This answers the most important question Why are we doing this? This is the goal we are trying to achieve. Who (Actor) This answers to the following questions: Who can produce the desired effect? Who can obstruct it? Who are the users of our product? Who will be impacted by it? These are the actors who can influence the outcome How (Impact) This answers the following questions: How should our actors’ behavior change? How can they help us to achieve the goal? How can they obstruct or prevent us from succeeding? What (Deliverables) This answers the following question: What can we do, as an organization or a delivery team, to support the required impacts? These are the deliverables, software features and organizational activities.
- 6. Laundry Services Company Name :Washup Laundry Employee count : Having 20 field employees, 10 in Laundry and 2 monitor Current Problem : they have to wait till they get call for Service or they are asking manually wherever possible. Expectation is ‘Washup Laundry” need best and economic solution within 3 months, so that they can reduce operational cost by 20% and increase profile by 10%