Implementing the READ (Reference Effort Assessment Data) as an Additional Measure of Reference Interactions
- 1. Implementing the READ Scale©: An Additional Measure of Reference Interactions Kelsey Cheshire and Emily Porter-Fyke
- 2. What is READ©? Reference Effort Assessment Data Available at readscale.org Developed by Dr. Bella Karr Gerlich 6-point scale based on effort of interaction
- 3. The Original READ Scale© 1. No consultation of resources 2. Nominal resource consultation 3. Using ready reference resource materials 4. Referring to multiple resources 5. More substantial effort and time 6. Can't be answered on the spot
- 4. UNCG Adaptation Our strategy for implementation Interns or student workers make great guinea pigs! Desk cheat sheet (tinyurl.com/uncgreadscale) Image courtesy of unicorngrease.tumblr.com
- 8. UNCG Data • Almost 12,000 READ reference transactions logged so far • How does it give perspective to reference interactions? • How can we apply it in the future? Captain Ray Holt from the TV show Brooklyn Nine Nine viewing the movie Moneyball
- 9. 5643 2617 2505 918 57 6 1 2 3 4 5 6 Read Scale Numbers by Usage N: 11,746
- 10. Directions and General Info 2% Reference 94% Service 0% Technology 4% 4-Level Reference Interactions Directions and General Info Reference Service Technology Directions and General Info 2% Reference 94% Technology 5% 5 and 6-Level Reference Interactions Directions and General Info Reference Technology
- 11. Directions and General Info 58% Reference 19% Service 12% Technology 11% 1 and 2 Level Interactions Directions and General Info Reference Service Technology Directions and General Info 9% Reference 85% Service 2% Technology 4% 3 Level Interactions Directions and General Info Reference Service Technology
- 12. Conclusion Individual Insight: How interns/librarians differ in their treatment of reference interactions Provides awareness of skill levels--where are we proficient? What do we need to improve on? Departmental Insight: Deeper understanding of reference interactions Better comprehension of how/when we get reference questions (staffing, budgeting, etc.) Testament to capability of interns
- 13. Any Questions? Special Thanks: Kathy Shields, Jenny Dale, Amy Harris Houk, and of course, Dr. Bella Karr Gerlich Contact Information: Kelsey Cheshire kmcheshi@uncg.edu Emily Porter-Fyke eiporter@uncg.edu