Improving Learning Content Efficiency with Reusable Learning Content
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The document discusses the efficiency of reusable learning content and its benefits, emphasizing the need to differentiate between reusable and duplicate content. It outlines steps to create reusable learning content and includes examples of how to structure and tag content for various audiences. Key takeaways include conducting a content audit to identify and reduce duplicate content, ultimately leading to improved maintenance and instructional design efficiency.
Improving Learning Content Efficiency with Reusable Learning Content
- 1. Improve Learning Content Efficiency with Reusable Learning Content Learning Ideas Conference
- 2. ENTERPRISE KNOWLEDGE Knowledge Management Advanced Content Enterprise Learning Data Strategy Enterprise Knowledge Emily Crockett Content Engineering Consultant Went to Sweden to see T Swift
- 3. 3 1. Reusable Learning Content Primer 2. Steps to Building Reusable Learning Content 3. Key Takeaways 1. Be able to explain the difference between reusable learning content and duplicate content 2. Explore how a well-designed learning content model can reduce duplicate content and improve your team’s efficiency 3. Identify key tasks and steps in creating a learning content model Agenda Objectives
- 4. WHAT IS REUSABLE LEARNING CONTENT? ENTERPRISE KNOWLEDGE
- 5. ENTERPRISE KNOWLEDGE What is it not? COPY AND PASTE Copying Text and Pasting it somewhere else is not actually reuse. When you copy and paste the connection between the original text and the new text is severed.
- 6. ENTERPRISE KNOWLEDGE What is it? Modules, assets, and learning objects that are designed in such a way that they can be reused across different types of learning experiences, with different audiences, and/or within different instructional materials or formats. The content and all of the places it lives are either the same or derived from the same digital object; in the case of the same digital object, if you need to update the content, those changes go everywhere.
- 7. ENTERPRISE KNOWLEDGE Comparison Copy/Paste Duplicate copies are made and must be maintained over time Reuse Core learning objects are managed once and distributed to many
- 8. ENTERPRISE KNOWLEDGE Check for Understanding You’re offering a webinar about information security to employees and you create two versions of the webinar slides. ● In the version for software engineers, you use more technical language. ● In the version for business leaders, you use less technical “plain language” for the same concepts. Is this an example of Reusable Learning Content? Why or why not? Type responses in chat!
- 9. ENTERPRISE KNOWLEDGE Content Blocks Content split into smaller, modular blocks can be assembled and rearranged in many different ways. Lego. “31140 Magical Unicorn.’ https://www.lego.com/product/magical-unicorn-31140
- 10. ENTERPRISE KNOWLEDGE Benefits Improved Content Maintenance Efficiency Improved Content Accuracy Reduced Organizational Risk Scalable Differentiated Instruction & Personalization Multi-channel Delivery to Unlock Learning at the Point of Need Align Modular Content to Your Skills Initiative
- 11. Steps to Building Reusable Learning Content ENTERPRISE KNOWLEDGE
- 12. ENTERPRISE KNOWLEDGE Reusable Learning Content: The Steps Identify your reusable content Identify your reusable content blocks Model & tag your content Design your learner experiences 1 4 2 3
- 13. ENTERPRISE KNOWLEDGE Step 1: Identifying your reusable content ✔ Is this content role specific? If this information is only relevant to some learners but not others it’s a likely candidate for being a separate “building block.” ✔ Is this content task or competency specific? Example: An activity specific to the performance assessment of a task could be useful in any context that task is discussed (in-app help, course, technical documentation, etc) ✔ Will this content need to change across varied “assemblies” and publications? If you need this in the facilitator’s guide, but not the slides, it’s a likely candidate for being a separate “building block.” ✔ Is the content required for every delivery channel or only some? If this content could be contextualized in formal learning in your LMS or in performance support in your Intranet it’s a strong “building block” candidate. ✔ Is the content is high value? Scenario-based learning content which is “mission critical” to a desired learning or performance outcome.
- 14. ENTERPRISE KNOWLEDGE Instructional content which explains the steps to monitoring project budgets and projecting budget overages. Project budgets are monitored by both project managers and finance officers, although the specific steps they take to monitor project budgets vary as they have access to different systems and information. Check for Understanding Is this a good candidate for being its own “building block”? Why or why not? Type responses in chat!
- 15. ENTERPRISE KNOWLEDGE A POLICY is split into smaller content blocks A CONTENT MODEL is created to structure the PROCESS Step 2: Identify reusable content blocks POLICY TITLE DESCRIPTION PROCESS STANDARD CONTACT RELATED POLICIES
- 16. ENTERPRISE KNOWLEDGE Reusable Learning Content: Use Case Enterprise Knowledge has developed a new Philanthropic Partners policy which provide employees with the opportunity to engage in paid volunteer time. Financial support is also provided to approved philanthropic partners. The process for how to apply this new policy varies by role: ⬢ Individual contributors ⬢ HR Managers Information about this policy will be available for employees in the following channels: ● In an eLearning module available during employee orientation and onboarding ● On the corporate intranet, SeEK. Enterprise Knowledge has developed a text blurb with the key information about the policy and needs your help to transform it into structured content so that it can be reused in both channels and personalized to meet role-based needs.
- 17. ENTERPRISE KNOWLEDGE Unstructured Content Example To continue our long-term commitment to our community and the world, Enterprise Knowledge provides the opportunity for employees to use Paid Volunteer Time to support this approved philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles. If you wish to volunteer individually with a philanthropic partner, submit your Paid Volunteer Time request to your HR manager. You may contribute 8 hours of Paid Volunteer Time per quarter. Paid Volunteer Time requests shall follow standard PTO request processes. Whenever possible, at least two weeks of notice should be provided for approval of a leave request so the company and client’s needs can be adequately assessed. Before approving Paid Volunteer Time, HR managers should confirm with employee’s project managers that no client or project work is negatively impacted. HR managers shall approve Paid Volunteer Time requests in the timekeeping system following standard PTO request processes. As an HR manager, if you wish to coordinate a group volunteer day with your team, submit a Team Volunteer Time request to any Leadership Team member. Each employee on your team may contribute 8 hours of Paid Volunteer Time per quarter, so individual Paid Volunteer Time requests must be balanced with Team Volunteer Time. After Paid Volunteer time, employees who have volunteered individually are encouraged to share updates about their experience in the #ek-funstuff Slack channel. After Team Volunteer Time, HR Managers must provide a status report of participants and engagement to the HR Director, as well as posting about the team experience in the #ek-funstuff Slack channel. For more information about this policy, please contact the HR Director. To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see any EK Leadership Team member.
- 18. ENTERPRISE KNOWLEDGE Structured Content Example To continue our long-term commitment to our community and the world, Enterprise Knowledge provides the opportunity for employees to use Paid Volunteer Time to support this approved philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles. If you wish to volunteer individually with a philanthropic partner, submit your Paid Volunteer Time request to your HR manager. You may contribute 8 hours of Paid Volunteer Time per quarter. Paid Volunteer Time requests shall follow standard PTO request processes. Whenever possible, at least two weeks of notice should be provided for approval of a leave request so the company and client’s needs can be adequately assessed. Before approving Paid Volunteer Time, HR managers should confirm with employee’s project managers that no client or project work is negatively impacted. HR managers shall approve Paid Volunteer Time requests in the timekeeping system following standard PTO request processes. As an HR manager, if you wish to coordinate a group volunteer day with your team, submit a Team Volunteer Time request to any Leadership Team member. Each employee on your team may contribute 8 hours of Paid Volunteer Time per quarter, so individual Paid Volunteer Time requests must be balanced with Team Volunteer Time. After Paid Volunteer time, employees who have volunteered individually are encouraged to share updates about their experience in the #ek-funstuff Slack channel. After Team Volunteer Time, HR Managers must provide a status report of participants and engagement to the HR Director, as well as posting about the team experience in the #ek-funstuff Slack channel.For more information about this policy, please contact the HR Director. To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see any EK Leadership Team member.
- 19. ENTERPRISE KNOWLEDGE Structured Content Example To continue our long-term commitment to our community and the world, Enterprise Knowledge provides the opportunity for employees to use Paid Volunteer Time to support this approved philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles. If you wish to volunteer individually with a philanthropic partner, submit your Paid Volunteer Time request to your HR manager. You may contribute 8 hours of Paid Volunteer Time per quarter. Paid Volunteer Time requests shall follow standard PTO request processes. Whenever possible, at least two weeks of notice should be provided for approval of a leave request so the company and client’s needs can be adequately assessed. Before approving Paid Volunteer Time, HR managers should confirm with employee’s project managers that no client or project work is negatively impacted. HR managers shall approve Paid Volunteer Time requests in the timekeeping system following standard PTO request processes. As an HR manager, if you wish to coordinate a group volunteer day with your team, submit a Team Volunteer Time request to any Leadership Team member. Each employee on your team may contribute 8 hours of Paid Volunteer Time per quarter, so individual Paid Volunteer Time requests must be balanced with Team Volunteer Time. After Paid Volunteer time, employees who have volunteered individually are encouraged to share updates about their experience in the #ek-funstuff Slack channel. After Team Volunteer Time, HR Managers must provide a status report of participants and engagement to the HR Director, as well as posting about the team experience in the #ek-funstuff Slack channel. For more information about this policy, please contact the HR Director. To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see any EK Leadership Team member. Policy Description Application Process Approval Process Follow Up Process Team Follow Up Process Standard Contact Team Application Process Related Policy
- 20. ENTERPRISE KNOWLEDGE Step 3: Model & tag your content POLICY TITLE DESCRIPTION PROCESS STANDARD CONTACT RELATED POLICIES Audience: Individual Contributor, Manager > HR Variant: Standard Subject Tags: PTO, Partners POLICY TITLE DESCRIPTION … … … Format: Onboarding Module, Intranet
- 21. ENTERPRISE KNOWLEDGE Individual Contributor Content To continue our long-term commitment to our community and the world, Enterprise Knowledge provides the opportunity for employees to use Paid Volunteer Time to support this approved philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles. If you wish to volunteer individually with a philanthropic partner, submit your Paid Volunteer Time request to your HR manager. You may contribute 8 hours of Paid Volunteer Time per quarter. Paid Volunteer Time requests shall follow standard PTO request processes. Whenever possible, at least two weeks of notice should be provided for approval of a leave request so the company and client’s needs can be adequately assessed. After Paid Volunteer time, employees who have volunteered individually are encouraged to share updates about their experience in the #ek-funstuff Slack channel. For more information about this policy, please contact the HR Director. To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see any EK Leadership Team member. Policy Description Application Process Follow Up Process Standard Contact Related Policy
- 22. ENTERPRISE KNOWLEDGE HR Manager Content To continue our long-term commitment to our community and the world, Enterprise Knowledge provides the opportunity for employees to use Paid Volunteer Time to support this approved philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles. Before approving Paid Volunteer Time, HR managers should confirm with employee’s project managers that no client or project work is negatively impacted. HR managers shall approve Paid Volunteer Time requests in the timekeeping system following standard PTO request processes. As an HR manager, if you wish to coordinate a group volunteer day with your team, submit a Team Volunteer Time request to any Leadership Team member. Each employee on your team may contribute 8 hours of Paid Volunteer Time per quarter, so individual Paid Volunteer Time requests must be balanced with Team Volunteer Time. After Team Volunteer Time, HR Managers must provide a status report of participants and engagement to the HR Director, as well as posting about the team experience in the #ek-funstuff Slack channel. For more information about this policy, please contact the HR Director. To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see any EK Leadership Team member. Policy Description Approval Process Team Follow Up Process Standard Contact Team Application Process Related Policy
- 23. ENTERPRISE KNOWLEDGE Step 4: Design your learner experiences Now that the reusable content blocks have been created Instructional Designers can: ⬢ Find blocks of content that they need ⬢ Choose which blocks of content they want to put together ⬢ Reuse blocks of content across learning experiences and create thoughtful customization
- 24. ENTERPRISE KNOWLEDGE Multi-Channel Publishing Policy Description Application Process Approval Process Follow Up Process Team Follow Up Process Standard Contact Team Application Process Related Policy Philanthropy Policy Individual Contributor ELearning HR Manager ELearning Intranet
- 25. ENTERPRISE KNOWLEDGE Topic Name Learning Objectives Topic Description Activity Video Assessment Conclusion Single Source Instructional Material Student Guide Instructor Guide Slide Deck
- 26. ENTERPRISE KNOWLEDGE Pause for Reflection What would learning content about HR policies look like… ● in an eLearning module available during employee orientation and onboarding? ● on the corporate intranet? Individual Contributor ELearning HR Manager ELearning Intranet
- 28. ENTERPRISE KNOWLEDGE Channels Learning & Performance Portal Mobile Apps Content Operations API orchestrates publishing of content to channels. Content enriched by TMS, and assembled into logical, manageable components for storage in LCMS or Componentized CMS (CCMS), and/or DAM. Content Operations System Channels Published to multiple channels providing simple reuse. LMS or LXP API DAM or MAM TMS LCMS or CCMS LRS Data from the learner is stored in the LRS providing valuable feedback about the efficacy of content
- 30. ENTERPRISE KNOWLEDGE Points to Remember ⬢ Making copies of content solves a short term problem (differentiated instruction) but long term it creates a content maintenance burden. ⬢ To Get Started: Conduct a content audit to identify reuse opportunity ⬢ How much of your content is duplicate content? Calculate from that - How much does one change cost? ⬢ Where have you opted out of differentiated instruction because it’s too difficult?
- 31. ENTERPRISE KNOWLEDGE Resources ⬢ Expert Analysis: Reusable Learning Content ⬢ The Role of Building Blocks in Successful Content Management ⬢ Reusable Learning Objects ⬢ How Leveraging Content Reuse Can Save You Time and Improve the Quality and Consistency of Your Learning Content ⬢ More with Less: Use a Modular Content Strategy to Scale Content Development ⬢ The Future Of Online Learning: Modular, Tailored, And Versatile ⬢ AI-Augmented Content Analysis to Remediate Duplicate Content