Infographic- What does digital mean to you and your organization?
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The document discusses the results of a survey of business organizations regarding their digital initiatives and strategies. Some key findings include: - 8 out of 10 organizations plan to become more digital in customer touchpoints and are starting digital initiatives using technologies like mobile, big data, and cloud. - 8 out of 10 acknowledge smarter processes can improve customer engagement and operational excellence, but less than 1 out of 10 have clear insights into their process metrics. - Adoption of mobile and cloud solutions is common, but only about half of solutions are integrated into the overall architecture. - Issues around data quality, security, and governance are commonly reported.
Infographic- What does digital mean to you and your organization?
- 1. 8 out of 10 thinks business organisations demand integrated solutions with digital enablers such as mobile, big data, sensors, cloud… and expect them to start the coming year 8 out of 10 are planning digital initiatives (stores, point of sales, online channels, distribution points…) so that all digital initiatives are well-chosen and that their planned outcomes are clear to everyone 8 out of 10 plans to become more digital in all their customer touch-points 8 out of 10 admit the introduction of digital enablers poses a problem 6 out of 10 believe that enterprise architecture provides enterprise-wide digital transparency, 8 out of 10 acknowledge that smarter processes are a way to raise the level of customer engagement 9 out of 10 say that smarter processes are a way to raise the level of operational excellence... … while less than 1 out of 10 say they have clear insight in their process KPIs ... … and half of the admit they are struggling with managing complex business rules ... less than 1 out of 3 feel they have a strong methodology to translate business processes into efficient IT solutions. Less than 1 out of 3 claim they have a clear integration approach for MDM 9 out of 10 are starting to feel the limitations of traditional data integration processes like batch-oriented ETL 7 out of 10 say that mobile applications should be completely integrated with the rest of the architecture to be succesful over 7 out of 10 confirm that they use one or more mobile solution… … with more than 6 out of 10 mobile solutions is integrated with the rest of the architecture while almost 8 out of 10 confirm they use one or more cloud solutions … 6 out of 10 feel the need to integrate cloud solutions with the rest of the organisation … only half of the cloud solutions is integrated with the rest of the architecture. What does digital mean to you and your organization? no less than 8 out of 10 admit that in their organisations the quality, security and governance of enterprise information is an issue less than 6 out of 10 feel the need to exploit the benefits of big data/data science only 1 out of 3 say they have real-time insight in the business activity in one or more key processes or services 6 out of 10 feel the need for better support for their employees when dealing with knowledge centric processes only 4 out of 10 believe their organisation has a clear strategy for enterprise collaboration. … and more than 7 out of 10 think the way information sharing between employees is done is subject for improvement ... … while more than 8 out of 10 say finding the right information inside the organisation is a pain point 8 out of 10 believe employee collaboration can be made more efficient by digitizing document-centric processes