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Information
architecture 101
What goes on your website and where?
Introduction
Who’s in the room?
Agenda
•
•
•
•
•
•

How to identify audiences and define users
Gathering information about audiences & users
Mapping audiences & users
Mapping and organizing content
User goals and flows
Wrapping things up
Problems
Website Problems
•
•
•
•
•
•
•
•

Too Much Content
Too Much Content on the Home Page
User’s Can’t Find Anything
No Starting Point!
High Bounce Rates & Low Engagement
Looks Ugly!
Don’t Know Where To Start
Other…
What is Information
Architecture?
• Intentionally designed with users in mind and starts
with them.
• It’s the basic structure of how information is
organized so users can complete a goal.
• Provides hierarchy and helps understand how to
prioritize content.
• Guides users towards a certain path and provide
them options.
Identifying users
Gathering information
Listening & Research

• Interviews
• Analytics
• Trends
• Personas
Information Architecture and Content Planning for the Web
Information Architecture and Content Planning for the Web
User Groups & Goals
Prioritizing users & their needs

• Impression goals
• Collection goals
• Action goals
Where can I get
information?
Do they align with our
program & mission?

Who can I interview?
What will the experience be
like?

How can we fund them?
How do I get involved?
What will the experience be
like?

What services are available?

How do I get involved?

How can I get resources?

How will I benefit from
them?
How much does positioning
cost?
Supporters
Impression Goal: Trustworthy, Reliable, Prestigious
Collection Goal: History, Mission, Programs & Activities
Action Goals: Contact, Give Money

Members of Our Community

Impression Goal: Trustworthy, Positive, Engaging
Collection Goal: Programs & Activities, Services
Action Goals: Contact, Volunteer, Participate

People who will Tell Our Story
Impression Goal: Reliable, Unique
Collection Goal: Current Activities, Stories, Data
Action Goals: Contact for interview, Share stories
Mapping Content
• Organizing content
• User flows and goals
Information Architecture and Content Planning for the Web
Information Architecture and Content Planning for the Web
Information Architecture and Content Planning for the Web
Information Architecture and Content Planning for the Web
Information Architecture and Content Planning for the Web
Information Architecture and Content Planning for the Web
Information Architecture and Content Planning for the Web
Review
•
•

Identify Audiences

•
•
•

Organize audiences into user groups

Conduct research and collect insights, data and
information

Establish impression, collection & action goals
Organize content based on user goals and flows
Register for our
Full -Day Session
Wednesday, February 26, 2014
http://www.limeredstudio.com/what-we-do/full-day-training/
Thank You!
We would appreciate telling others what you thought about this webinar
You can also follow us! Sign up for our newsletter or read our blog at http://www.limeredstudio.com/
Follow us on Facebook at https://www.facebook.com/limeredstudio
or on Twitter at https://twitter.com/limeredstudio

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Information Architecture and Content Planning for the Web

  • 1. Information architecture 101 What goes on your website and where?
  • 3. Agenda • • • • • • How to identify audiences and define users Gathering information about audiences & users Mapping audiences & users Mapping and organizing content User goals and flows Wrapping things up
  • 5. Website Problems • • • • • • • • Too Much Content Too Much Content on the Home Page User’s Can’t Find Anything No Starting Point! High Bounce Rates & Low Engagement Looks Ugly! Don’t Know Where To Start Other…
  • 6. What is Information Architecture? • Intentionally designed with users in mind and starts with them. • It’s the basic structure of how information is organized so users can complete a goal. • Provides hierarchy and helps understand how to prioritize content. • Guides users towards a certain path and provide them options.
  • 8. Gathering information Listening & Research • Interviews • Analytics • Trends • Personas
  • 11. User Groups & Goals Prioritizing users & their needs • Impression goals • Collection goals • Action goals
  • 12. Where can I get information? Do they align with our program & mission? Who can I interview? What will the experience be like? How can we fund them? How do I get involved? What will the experience be like? What services are available? How do I get involved? How can I get resources? How will I benefit from them? How much does positioning cost?
  • 13. Supporters Impression Goal: Trustworthy, Reliable, Prestigious Collection Goal: History, Mission, Programs & Activities Action Goals: Contact, Give Money Members of Our Community Impression Goal: Trustworthy, Positive, Engaging Collection Goal: Programs & Activities, Services Action Goals: Contact, Volunteer, Participate People who will Tell Our Story Impression Goal: Reliable, Unique Collection Goal: Current Activities, Stories, Data Action Goals: Contact for interview, Share stories
  • 14. Mapping Content • Organizing content • User flows and goals
  • 22. Review • • Identify Audiences • • • Organize audiences into user groups Conduct research and collect insights, data and information Establish impression, collection & action goals Organize content based on user goals and flows
  • 23. Register for our Full -Day Session Wednesday, February 26, 2014 http://www.limeredstudio.com/what-we-do/full-day-training/
  • 24. Thank You! We would appreciate telling others what you thought about this webinar You can also follow us! Sign up for our newsletter or read our blog at http://www.limeredstudio.com/ Follow us on Facebook at https://www.facebook.com/limeredstudio or on Twitter at https://twitter.com/limeredstudio