Integrated Lifecycle Management A Solution for the Digital Age
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The document discusses Integrated Lifecycle Management (ILM) as a philosophy focused on integrating processes and tools to manage information flow from concept to customer, thereby reducing complexity and fostering innovation. It highlights the impact of digital transformation on business models, emphasizing the shift from selling products to selling services and the need for organizations to adapt rapidly to customer demands. Additionally, it outlines challenges facing digital transformers and the critical role of Product Lifecycle Management (PLM) in consolidating operational data and ensuring compliance.
Integrated Lifecycle Management A Solution for the Digital Age
- 1. David G. Sherburne Executive IT Director- Carestream Health Incorporated Technology Consultant and Evangelist Avid Photographer david.sherburne@carestream.com me@davidgsherburne.com https://www.linkedin.com/in/davidsherburne Photography www.queptography.com General Rants about Life, Politics, Tech https://www.twitter.com/dgsherburne Integrated Lifecycle Management – A Solution for the Digital Age IoT-Selling Things to Selling Services ILM- Integrated Lifecycle Management Groups
- 2. An independent company with a proven track record and $2+ billion in revenue A world leader in: – Medical Imaging Solutions – Healthcare Information Solutions – Non-destructive Testing, Media and Imaging solutions
- 3. • Powerful Connected Devices • Connectivity – Internet as a Utility • Cloud Computing Infrastructure • Ubiquitous Low Cost Sensing • Social Networking-Data Sharing • Artificial Intelligence-Analytics • New Interfaces “The 3rd Wave of IT is birthing a 4th Wave of Productivity, Change and Complexity” Here comes - Industry 4.0 Cloud Computing $30b+ investments In 2016 David G. Sherburne, All Rights Reserved 2017
- 4. New Devices NEST- will not only play in the $3 billion global thermostat sector; NEST will shape the $6 trillion energy sector. - HBR Nov 2014 Digital Enablement is here “Over the next five years many business components will be digitized to enable a new range of products, services, and business models.” - HBR Nov 2014 New Business Models - CEO Travis Kalanick on Uber’s $40B Valuation (now $63B) The taxi market in San Francisco is about $140 million per year Uber's SF revenues at $500 million per year. (That’s over 3x!) Uber and automated cars will reshape the world wide automotive industry Digital Transformation is Fast and Disruptive
- 5. So what will Digital Transformation mean to my business? Age of the Customer “Customers will be the focal point of rapid innovations in services and consulting based on data” Age of Real-Time Adaption “New interfaces, process bots, and streaming real time analytics will fundamentally change products, customer interactions, behaviors and expectations.” Age of Transformative IT – Managing Complexity @ Speed “The ability to rapidly innovate and change operations to leverage data and deploy services will become a competitive advantage as Digital Transformation reshapes markets” David G. Sherburne All Rights Reserved 2017 Opportunities are Knocking… Will you be ready to seize them?
- 6. Customer Focus Sell consulting and information access Predictive Digital Transformation – A Shift from Selling Things to Selling Services SOURCE: D. Sherburne 10/2017 Original 5/2014 All Rights Reserved Sell Thing Reactive Product Servitization Improved Service Proactive Revenue Opportunity Sell Customer Valued Outcomes and Insights Real-time Adaptive Personalized Adaptive Faster more frequent changes to products to enable new functionality and data enabled services IoT Connection Company Focus Data Focused Data Aware David G. Sherburne All Rights Reserved 2017 Group IoT- Selling Things to Selling Services
- 7. David G. Sherburne All Rights Reserved 2017 Technology Proliferation Managing Product Complexity Organizational Complexity from Globalization Maintaining Compliance @ Speed Challenges facing “Digital Transformers” Change MGMTStrategy Surviving Digital Market Disruption Leadership
- 8. IT Systems APPs Analysis Platforms New Interfaces Configuration Complexity Explosion David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017 EE SW Product Interfaces ME SW Patches IoT Platform AgentsDATA WEB Channels External Partners Customers DATA Customer Master Sales MasterInstalled Base Master Service Master Intermediary Master Product Configuration Master
- 9. Integrated Lifecycle Management (ILM) David G. Sherburne, All Rights Reserved 2017 ILM is a philosophy focused on integrating the ecosystem of processes and tools used to manage the flow of information from concept to customer Integration will enable the flow of master data across the lifecycle and provide cross functional access to controlled baselines fostering innovation and enabling data analysis An single enterprise level operating vision will reduce complexity and increase delivery speed Harmonization will reduce compliance risk and focus innovators on innovation, not dealing with unnecessary complexity Managed baselines “concept to customer” will ensure the confident evolution of digital products and services Group ILM- Integrated Lifecycle Management
- 10. Quality Process Baseline Data Baseline Integrated Lifecycle Management (ILM) – creates data flow across baselines Discontinue “A complete and integrated approach to the management of baselines of interest “concept to customer” is a core competency in the digital world“ Concept Design Release Maintain Design Baseline, Change Control- DHF Product Configuration Baseline- DMR As Built Production Baseline- DHR SOURCE: David G. Sherburne March 2017 All Rights Reserved As Serviced Baseline – DHRx Sales Information Baseline- Product Content Management, E-Comm End Life PLM MES/SLM PCM/Sales IoT/AnalyticsQMS or PLM Concept and Analysis Baseline David G. Sherburne, All Rights Reserved 2017
- 11. “ Integrated Lifecycle Management (ILM)” David G. Sherburne, All Rights Reserved 2017 An ILM framework consists of four basic elements that can be made up of several integrated application sets 1. Quality framework that describes how cross functional processes and tools work together using process flow diagrams and standard procedures 2. Inspirational tools and light processes that allow engineers and IT professionals to efficiently create and innovate new processes, features and data services in unison 3. Operational tools and processes that provide information flow and visibility across the enterprise from “concept to customer” through end of life across all disciplines 4. Transactional tools and process that provide day to day transactional accountability across sales, purchasing, manufacturing and service Group ILM- Integrated Lifecycle Management
- 12. Quality Management Framework ILM- Enterprise Operational Framework Model David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017 Inspirational Work in Process- CAx/ PDM/ALM Transactional CRM/ERP/SLM/IoT Product Lifecycle Management Operational Quality/PLM Project & Design History – DHF- Baseline Product Configuration Baseline- DMR As Built Production Baseline-DHR Serviced Baseline- DHR Extended to Customer Engineering Change Process Engineering Change Implementation Process Stage Gate Process ALM CAx Integrations PDM Process Documentation Process Training Integrations SOURCE: David G. Sherburne March 2017 All Rights Reserved IDE Quality Testing Baselines Requirements ERP – Purchasing Systems Fast Feedback Loops Fast Feedback Loops Master Data/Analytics Strategy IoT – Streaming Data
- 13. Common Baseline = Single Source of Information PLM is Core to Accelerating Operations David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017 Request Notify Implement SW MEEE CPE MFG PLM is a natural work flow and master data consolidation platform, its workflow capability “operationalizes key processes” Are you ready for change? Data Eng DE Innovate Design Release Stage Gate & Deliverable Documentation manage the Design History Baseline Engineering Change manages the Configuration Baseline QE RA
- 14. Quality Process Documents (Being Considered) PLM Modules at David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017 Design History Baseline Engineering Change (Request, Notify, Implement) Document Approval Document Control Design Controls Team and Product Structure Design Master Record- Baseline Assemblies Parts/Drawings/Specs/ Component Parts/Sub Assy SW Release Information Material Data Sheets Approved Component MFGs BOMs/BOM History Design MFG RoHS/REACH Material Non- Conformance Deviation Authorizations Product Work Instructions (2018) UDI- Universal Device Identification Product Labeling Project Record for IT and Commercialization Deliverables Matrix - Stage Gate Deliverables and Tailoring Options All product related information resides in PLM Product Non-Conformance Process Training (2018)
- 15. Integrations @ PLM <> ALM CAD <>PDM> PLM EE > PLM REQ > QT ALM <>QT SCM>ALM DevOps>ALM QMS <PLM LMS< PLM PLM < ERP ILM Considerations • Business Models • Cost to scale/ Integrate • Open DB structure/Full access • API stability with upgrades • Simple DB / Taxonomy • Middleware Platforms/Maturity • Verification/Validation Approaches • Point Solutions to Platforms • Ability to break up User Interfaces David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017 “ Users live in one place”
- 16. Specific PLM Implementation Harmonization Results David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017 5 years 15-20% of the company
- 17. Common Change Control Process in PLM David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017
- 18. ILM- allowed for significant reductions in time to market for changes David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017 3 year timeframe ChangeImplementationDays
- 19. ILM Philosophy = “Power to Perform” David G. Sherburne, All Rights Reserved 2017 Control the onslaught of work and complexity Pass regulatory scrutiny Eliminate redundancy Speed up product implementation React fast Instill confidence to take on digital disruption
- 20. Critical Take a ways Data and insights will transform markets, innovation time “concept to customer” will differentiate companies Products alone will become commodities focus will be on SW, Data & Services A transformative ILM strategy will mitigate risks from Globalization, Application Proliferation, Product Complexity and assist in managing Compliance @ Speed An ILM philosophy focuses innovators on innovation not on management of complexity ILM identifies and manages the important baselines across the lifecycle Product Lifecycle Management (PLM) is CORE to an Integrated Lifecycle Management strategy PLM enables all product data to be consolidated into a single operational source David G. Sherburne, Carestream Health Inc. All Rights Reserved 2017
- 21. Join me in group conversation! David G. Sherburne Executive Director- Carestream Health Incorporated Technology Consultant and Evangelist Avid Photographer IoT-Selling Things to Selling Services ILM- Integrated Lifecycle Management david.sherburne@carestream.com me@davidgsherburne.com https://www.linkedin.com/in/davidsherburne Photography www.queptography.com General Rants about Life, Politics, Technology https://www.twitter.com/dgsherburne