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IT TRANSFORMATION SOLUTIONS
Business Agility through Cloud and Big Data Transformation
INSIGHTS. INNOVATION. IMPACT
IT TRANSFORMATION SOLUTIONS
Rolta IT Transformation Solutions
Challenges
Rising tide of data velocity & proliferation of IT environment
has forced organizations to rethink its business strategy to
retain their market presence. In a bid to outperform
competition, organizations need to present cost effective
quality service offerings by aligning their IT infrastructure
withbusinessrequirements.
However, both the IT infrastructure landscape and
business requirements keep evolving constantly leading
organizations to incur additional costs while mapping
business with IT infrastructure. Additionally, there is a risk
ofnon-standardizationoftechnologyandIT policies.
In today’s Landscape, data can be characterized as
massive data volume that requires relationship between
the speed of data creation, delivery and the integration of
analyticsintoreal-timebusinessprocesses.
Thekeychallengesthatorganisationsfaceare:
ŸTotalCostofOwnership(TCO)reduction
ŸConsolidation of IT Services & alignment with
businessgoals
ŸReliable/ConsistentService
ŸGaincompetitiveedgethroughincreasedagility
ŸRiskmitigationtoensurebusinesscontinuity
ŸMaximizeproductivity
ŸRealtimeDataandFraudManagement
ŸReal-timeintegrationofanalyticalresults
To overcome these challenges, Rolta delivers a spectrum
of services which assist organizations in building strong
IT infrastructurewithminimalsupportcosts.
Rolta’s customizable service portfolio can cater to the
requirementsofsmall,mediumandlargeorganizations.
Theseservicesinclude:
ŸAdvisoryservices
ŸBigDataSolutions
ŸCloud/ VirtualizationSolutions
ŸDataCenterConsolidation
ŸEnterpriseSecuritySolutions
ŸIT ServiceManagement
Solutions
Offering services beyond the conventional infrastructure1
IT TRANSFORMATION SOLUTIONS
Big Data Integrated Solutions
An End-to-End approach to Big Data
Our IP lead Big Data solutions span across the entire life cycle of enterprise transformation including consulting,
implementation, managed services and operations. This is well complemented with our skilled workforce and global delivery
model.
TM
RapidHANA - The HANA Migration Accelerator
RapidHANA™ is a comprehensive solution and program developed by Rolta and targeted towards significantly accelerated
migration between data, Application and Analytics platforms for organizations looking for a seamless technology
consolidationtoSAPHANAwithminimalimpact.
Big DataLabs
Rolta’sIPledapproachisdevelopedandrigorouslyvalidatedinthelabsbeforethesolutionsarerolledouttoourclients:
ŸMumbai, India
ŸCleveland, US
2“Searching for a needle of competitive data in a haystack of scattered information”
IT TRANSFORMATION SOLUTIONS
Data Center Transformation Services
ŸEnabling business growth - Discovery, assessment,
and implementation services that can identify the
inefficiencies and enable reduced budgets to return
betterresults
ŸConsolidate data centers, build new ones, or
modernizeexistingones
ŸProviding world-class data center services at
competitivecosts
ŸRightsourcingthedatacenter
ŸMicrosoftServices–Exchange,Lync,Sharepoint
CloudServices
ŸMigration to Public/Private/Federated cloud
environments
ŸP2VandV2VMigrations
ŸWorkloadconsolidationtocloud
ŸWorkloadAutomation
ŸBackupandDisasterRecovery
ŸApplicationMigration
ŸMigrationofspecializedapplications
ŸDevelopCustomCloudApps
Data Center and Cloud Transformation Solutions
Advizory Services
TM
(VDC, Cloud, Security Advizer )
InformationSecurityServices
ServiceAutomation
Data Center Design
&
Implementation
Transformation Services
(Cloud, VDC, Exchange,
Lync, Sharepoint)
Data Center Consolidation
(P2V, V2V)
Disaster Recovery/
Business Continuity
Infrastructure
Transformation
DC service Management
Competition and financial pressures are compelling organizations to limit their capital and operating expenditures
(CAPEX and OPEX) on datacenter investments. At the same time it has also become imperative that the organizations
IT infrastructure keeps pace with the growth in the industry. Rolta’s Infrastructure Services can enhance your business
performanceandaligntechnologywithbusinessmetrics,optimizecosts andhelpachievelong-termsuccess.
“Cloud – Bringing Business and IT together”3
IT TRANSFORMATION SOLUTIONS
Rolta Enterprise Cloud Transformation Solutions
An End-to-End approach
Our Cloud solutions span across the entire life cycle of enterprise transformation including consulting, implementation,
managedservicesandbusinessenablement.
Rolta Cloud Solutions
Rolta Cloud CoE’s IP led solutions complemented with highly skilled resources and strong Global delivery model ensures
successoftheentirelifecycleoftheproject.
ValueDifferentiators:
ŸRoltaAdvizoRinsight
ŸRoltaCloudAdvizoR
ŸRoltaiPerspectiveforsecurityandintegration
ŸRoltaSmartManage
Big DataLabs
Rolta’s IP led approach is developed and validated in the below Labs before the products or services are rolled out to our
clients:
ŸCleveland, US
ŸMumbai, India
Rolta’s Business-in-a-Box solution transforms the cloud journey for an
enterprise from being long and painful to a fast, predictable, secure and a
packaged one. The solution covers all the phases of a cloud project – Plan,
Build, Manage and Business.
4“Cloud – Bringing Business and IT together”
IT TRANSFORMATION SOLUTIONS
“Cloud is not the end. It’s the means – the means to achieve better Business.”5
Strategic Agility
Business Expansion
Higher Customer
Satisfaction
Reduced time to
market
Cost Optimization
Business
Predictability
New Insights
Future Proof
Compute
Business Apps – ERP, OneView
Operating Environment
Cloud Orchestration – VMWare, Hyper-V, Openstack
Storage
vSAN
Network
Cloud Hardware
AdvisoryServices
ProfessionalServices
SecurityServices–compliance,IPsecurity
ManagedServices–24x7,SLAdriven
Cloud Enablement – Migration services
IndustrySolutions–BFSI,Utility,Healthcare
VendorServices–Procurement,Liaison
Comprehensive
Partner Ecosystem
Plan Build Manage Innovate
+
Sized to your Business requirements
¡Custom
¡Large (>400VMs)
¡Medium (100-100 Vms)
¡Small (<100VMs)
1. Choose the size to suit your
requirements
2. Power on your Cloud
3. Do Business at the speed of Cloud
Rolta’s Business-in-a-Box Cloud
ü
ü
ü
ü
Faster time to market : weeks to months
Reduced risk
End-to-End service
Security Enhanced Solution
ŸLong time to market - 6 months to year
ŸLot of trial & errors
ŸLack of Expertise
Do It Yourself Cloud
ØStandardized & Integrated solution
ØCertified Technology Partners
ØPredictable Outcome
ØSingle Point of Accountability
ØDelivered & Operated by Experts
ØFlexible Cost Models
IT TRANSFORMATION SOLUTIONS
In the enterprise cloud the technical details matter—but so
does the business. Balancing these perspectives requires
experienced resources that can make cloud work with
established vendors such as VMware, EMC, HP, Cisco and
others. This proven technical expertise also comes with an
eye to the operation and the bottom line. It all starts with a
plan. Let the consultants from Rolta make cloud
technologyworkforyou.
6“Accelerating your Cloud journey”
Rolta Cloud Advizer™ - Assesses Cloud Readiness
TM
CloudAdvizer
ŸKnowledge based planning solution for strategy and
transformation roadmap to Cloud
ŸInnovative tool to make sound investment decisions
Ÿ600 weighted characteristics
ŸOver 600 man years of information solutions
consulting experience
Advizor
Workshop
Next
Steps
Build Advizor
Models
Deliver
Findings
Collaborate
Models with
Customer
ID
1
2
3
4
5
6
7
8
9
10
Description
Business processes are managed via ERP..
Business processes are well documented..
Different business application vendors
All business applications run on COTS..
Corporate is served by a BI solution using..
All business reporting is done via centralised..
Less than 20% of business applications are..
1-3 diffrent database vendors used acr..
33% to 45% of all business applications..
33% to 45% of business data management..
Benefit Effort Pre-Req KD
M
M
M
M
L
L
L
L
L
M
M
M
Strategic Initiative Roadmap
Data Benchmark Model
Processes
Applications
Information Security
Strategy
Management
IT TRANSFORMATION SOLUTIONS
Rolta Enterprise Security Solutions
Challenges
To remain competitive and viable in today’s business
world, organizations demand greater efficiency, security
andregulatorycompliance.
Understanding the true security need is the biggest
challenge every industry is facing. Security cannot be just
defined using an industry leading product and solution; it
requires a combination of solutions built on top of products
withtherightsetofprocessesandpeople.
The industry is facing major challenge around growing
identities & data in meshed heterogeneous
network/systems, which areproneto recurringdatatheft &
cyber-attacks.
Identification, classification of sensitive data such as
Intellectual Property (IP , financial data, marketing data,
Strategy presentation, customer information, and) moves
horizontally across organizational boundaries. Moreover,
Enterprises need to provide access to a growing number of
identities, both within and outside the organization,
without compromising security or exposing sensitive &
confidentialinformation.
“Its not a question of why. The real question is when and how?”7
The ongoing evolution and increased integration of
physical and logical security demand both large and small
companies to examine how to integrate their traditional
access and identity management systems with the rest of
the business and the virtual world to ensure data Crime
doesn’tremainundetected.
Organizations are moving toward virtual, global and
dynamic environment and hence perimeters fail to
protect data as it moves or repel internal threats.
As a result there is a need for an effective Security
Solution encompassing-Identity and Access Management
(IAM), Governance, Data Loss prevention(DLP) & Security
Incident&EventManagement(SIEM)etc.arerequired.
Rolta specializes in transforming security operations to
complement business directions and priorities, and
ensures confidentiality of IT services consistently and
effectively. We provide result that dramatically improve
collaboration between users, applications and technology
components, generating significant value for every
businessbycreatingcompetitiveadvantage.
CHALLENGES
Intellectual Property(IP) Security around Data Island
Big Enterprise Application Landscape
High IT Infrastructure Maintenance Cost
Many Security Incidents
Inefficient Process & Irate User
Security
Transformation
Enterprise Security
Intelligence (IDAM
APT, Cyber Security)
IP, Data &
Cloud Security
Security
Transformation
using Security
TM
iPerspective
Compliance
Enablement &
Process
Transformation
Security
Management
Enterprise/ Cloud
Security
Management
Cyber Security vigil:
Security Operation
Center (SOC)
GRC
Risk Management
& Reviews
Leverage
Enterprise User
Security Analytics
Custom Connector/
Adapter/PAM
Big Data
Security Solutions
Social, Mobile
Integration
Plan Build Manage Innovate
Discovery &
Analysis
TM
Security AdvizeR
(Security Assessment
Solution)
TM
Cloud AdvizeR
Architecture &
Strategy Planning
Risk
Assessment
Dedicated CoE and IP Led Transformations, Deep domain experience of 700+ customer solutions
Sustained Delivery Excellence & Governance, SLA Driven, Continuous Improvement
IT TRANSFORMATION SOLUTIONS
Rolta runs a thriving Enterprise Security practice globally and in the process of helping clients achieve greater operational
and business efficiency. We work with the customer to reach new levels of Security control. We address the entire business
processwiththehelpofvariousSecuritysolutions,providingtrueandunifiedviewsofallmodules.
8Productized Service Portfolio to optimize business value
Rolta Enterprise Security Solutions
Rolta Enterprise Security principle of “defence in depth” means protection by multiple layers of security and controls to
ensurerequiredsecurityoutcomes
IT TRANSFORMATION SOLUTIONS
Rolta Enterprise Security Solutions
Rolta has developed a unique solution framework using
combination of leading security solution along with
Rolta Security Advizer™ & iPerspective SuiteTM for Risk
assessment /Governance framework along with Fine
grainedDataSecuritymoduleforEnterpriseUserSecurity.
- An Enterprise Security
Solution designed to cater Enterprise Security
T M
requirements. Rolta iPerspective Suite help
organisations in defining dynamic data protection
solution that can be implemented around the existing
business processes and technologies, yet deliver an
adequate level of security through a simple set of
customizable management interfaces. A good indicator of
a solution’s completeness is its ability to handle the most
common access and identify situations arising with a
heterogonous installed base and specific business
™
requirements. Rolta iPerspective proves Fine Grained
Access Control (FGAC) for filtering at row & column level,
time-basedfiltering,geo-fencingforspatialdataetc.
TM
Rolta iPerspective Suite
Proven, Efficient, Sustainable Cost Advantage for IP & Business Data Security9
ValueProposition
ŸRolta has a vast and significant experience (700+
Projects) in integrating complex project involving
varioustechnologyandsecuritycomponent
ŸKnowledge based planning solution for strategy and
transformationroadmapofSecurity
ŸSkilled and Professional certified Domain & Product
Consultants- CISSP, CISM, ISO27001, BS7799,CEH,
ITILandCA,OracleandSUN ProductCertified
ŸProvenRoltaIPforFineGrainedaccesscontrol
ŸInnovative IP Consulting tool to make ROI based
investment decisions with 800+ weighted
characteristics
ŸOver 600 man years of information solutions
consultingexperience
ŸOther Focused Advizers - Security, Virtual Data Center,
Big Data, Enterprise Mobility, Application
Modernization
Consulting Implementation Managed Services
Enterprise,Governmentetc.
CloudEnabledFramework
Rolta iPerspective Security Manager
Security Operation Centre
Unified Threat Management
Risk Management & Audit Enablement
Information Security
Identity & Access Management
Security Architecture & Planning
Rolta Security
TM
Advizor
Rolta
TM
iPerspective
IT TRANSFORMATION SOLUTIONS
10Productized Service Portfolio to optimize business value
Rolta Enterprise Security Solutions
Vulnerability Mapping
Rolta IP
Security
Risk level Categorization
Risk Categorization against Controls
Effort Cost Matrix
Compliance Dashboard
Enterprise Risk Framework
Rolta Security
Solutions
Provide comprehensive and exhaustive set of products and services
portfolio to define Security Roadmap and Manage Security Operation.
To achieve 100%
Secure Business
Reduce operational
costs by 50%
Infuse greater
scalability
Greater Customer
Trust and Business
Expansion
IT TRANSFORMATION SOLUTIONS
Enterprise IT Service & Operation Management
Rolta has made its way onto the agendas of both global
businessesandlargeandmediumenterprises.
Rolta’s unmatched experiences in dealing with true
IT values, designing dynamic systems, driving end-to-end
transformation programs, mitigating risks and reducing
costshelpscompaniesmastertheirIT environments
ŸBreaking down the barriers between IT and the
business&alignIT Servicetotheneedofthebusiness
ŸUnknown risks and unclear responsibilities in
distributedinfrastructures
ŸPutting a price on IT services, and highlighting their
valuetothebusiness
ŸImprove the quality and reduce long-term cost of
IT servicedelivery
ŸImprove IT services through the use of proven best
practiceprocessesandguidance
ŸImprove productivitybyuseofskillsandexperience
To overcome these challenges, Rolta provides IT Service
Management solutions which optimizes IT infrastructure
efficiency, reduces overheads and lowers the total cost of
IT ownership (TCO), which in turn ensures a significant
return on investment (ROI) with rapid time-to-value and
Improve the quality of services to consistently deliver
measurablebusinessresults,includingthefollowing:
ŸStreamlineIT supportthroughautomationofprocesses
ŸOptimize resource usage through better visibility and
planning
ŸMeasure, monitor and reduce cost of service
provisioning
ŸImproveproduct,serviceandprocessstability
ŸImproveavailabilityofbusinesscriticalservices
ŸAcceleratebusinessagilityandspeed-to-market
ŸOptimizeIT maintenancecosts
ŸMaximize productivity and customer retention through
betterservicesandsupport
ŸGainacompetitiveedgethroughincreasedagility
ŸBecomemoreresponsivetotheneedsofthebusiness
ŸStreamline IT support and drive a transformation from
reactivetoproactiveIT
Challenges
Solution
Business Advantages
Offering services beyond the conventional infrastructure11
ŸTake new lines of business to market quicker through
fasterdeliveryofsupportingIT services
ŸMitigateriskandensurebusinesscontinuity
Rolta has proven expertise in the area of Enterprise
Service Management Solutions and has tied-up with
industries leader. Rolta has consistently delivered quality
of services and measurable business results to the out
most satisfaction of its clients across the globe, including
thefollowing:
ŸDesignandArchitecture
ŸImplementationandConfiguration
ŸCustomizationandIntegration
ŸUpgradationandMigration
ŸReportsandDashboards
Enterprises today know it is imperative that
IT infrastructure keeps pace with the growth of the
organization. Rolta’s Infrastructure Services deliver
effective and reliable solutions that can take your
business processes to the next level. We help you
enhance business performance, align technology with
business metrics, optimize costs, and achieve long-term
success.
ValueProposition
ServicePortfolio
ITSM
Design
&
Architecture
Customization
Upgradation
&
Migration
Reports
&
Dashboards
Integration
Implementation
&
Configuration
IT Service Management
IT Service Assurance
IT Infrastructure & Operation Management
IT TRANSFORMATION SOLUTIONS
MigrationServices
Rolta, a recognized migration expert, has extensive
experience in product Up-gradation and Migration for
large enterprises. Rolta follows a matured and time-tested
methodologyformigrations,asbelow.
Withtheaboveapproach,Roltaisabletoachieve:
Ÿ100% accuracy of huge database integrity post
migration
ŸAddress all the dependencies during migrations and
integrations
ŸMinimize system downtime resulting in minimal
impactonclient’sbusinessoperations
12Improved customer experience with business alignment of services
Enterprise IT Service & Operation Management - Rolta Offerings
CustomReports
IntegrationServices
Rolta, with its rich experience, has developed numerous
complex reports and dashboards for IT/Business
Operations as well as Management, helping clients in
strategicplanning.
Rolta, with its deep domain knowledge, has successfully
delivered ITSM solutions with third party tools integration
andviceversainheterogeneousenvironments.
Local System
Email
IVR System
Desktop
Mobile
Laptop
Domain
Policy
AD Server & Policy
Authorization System
IBM Application Server
IBM Application Server
SAP
rd
3 Party Applications
Service Assurance
Network Monitoring
Performance Monitor
Enterprise Management System
Help Desk
Report Server
Asset Management
Service Management Application
Web Services
Design
Pre Migration
Plan & Access
Rollout
Monitor
Migration Methodology
IT TRANSFORMATION SOLUTIONS
SustenanceandManagement
Rolta, in multi-year engagements, has managed and supported many clients for their ITSM setups. During the Sustenance
tenure,Roltahasprovidedvaluablefeedbackstoitsclients,thusenhancingsystemefficiencies.
ŸOnsiteSustenance–OffshoreManagement
ŸRecommendprocessfinetuningforefficientoperations
Improved customer experience with business alignment of services13
Woven-in data integrity
compliance and accountability
measures
Security
Infrastructure
Support
Window
Processes
People
Competency
Advanced Technology
infrastructure with stringent
quality checks
In-house deep domain
competency across industry
verticals
Proven, Mature Distributed
Development Process
24x7x52 Non-stop
Remote support
Scalable, large talent pool
with technology expertise
IT TRANSFORMATION SOLUTIONS
14Improved customer experience with business alignment of services
Managed Converged Infrastructure services - Rolta Offerings
ManagedConvergedInfrastructureservices
Converged infrastructure which is highly engineered
and tuned for high performance system and brings
together compute servers, network, storage as well as
virtualization.It bringsgreatvaluetotheenterprises.
Converged infrastructure streamlines the IT infrastructure
and provides a single pane of glass to easily take control of
a data center environment. Many companies are also
transitioning to higher technology stages such as cloud
and IT automation to realize better ROI on their IT
investments. Converged systems provide the base to
implementthosetechnologies.
BenefitsofConvergedInfrastructureare:
ŸAsimplermanagementinfrastructure
ŸLowercostsinthedatacenter
ŸFasterprovisioning
ŸScalabilityandelasticity
ŸFasterIT response.
ŸEasierpathtotheprivatecloud
ŸLesssiloingofIT teams
We provide complete end to end support for converged
infrastructure. This covers regular operations,
infrastructure management, and technical support.
This includes VCE vBlock series, converged infrastructure
from VCS comprising of Cisco compute, networking,
EMC storage, and VMware virtualization. We also provide
services for HPCS series, converged systems from
HP comprising of HP blade servers, Storage and
VirtualizationonVmware.
Vblock Series 700
Vblock Series 100 NEW
Vblock Series 300
Rolta has a productized service portfolio for Oracle’s
converged systems. Rolta’s portfolio of services in these
convergedsystemsare
ŸOracleconvergedsystemsuitabilityassessment
ŸSizing&Capacityplanning
ŸArchitecture&Implementation
ŸEnd-to-End migration implementation & project
management
ŸOracleAdvanceSecurityImplementation
ŸImplementation of High availability/Scalability
solutions.
ŸPerformanceoptimization&re-engineering.
ŸBackup/Recovery&DRsolutions
ŸOperation&Support
Rolta has specialized services in database technology
migration (oracle & non-oracle databases) to Exdata,
Oracle Advance security, performance engineering, High
Availability&DRsolutions.
Define &
Implement
Backup Policy
definition
Backup solution
implementation
Backup
Automation
Backup
Reporting
Operate and
manage
Backup life cycle
management
Scheduled and
Adhoc backup
jobs
Enhance
Capacity
Management
Upgrades and
Updates
Plan Build Manage Innovate
Discovery &
Analysis
Business
Requirements
Definition
Retention
Requirements
Capacity
planning
Data discovery
Technology
Assessment
Backup
Restoration
Archival process Self Service
Enhancement
and Expansion
IT TRANSFORMATION SOLUTIONS
Improved customer experience with business alignment of services15
Managed Backup Services
Managing enterprise backup has become increasingly compounded due to a multitude of reasons. Shrinking backup window
and strict SLA adherence in global environment, risk due to backup failures, growing compliance requirement, explosion in
data growth and cost constraints mean that organizations face complex challenges in backup management services.
Enterprises need a robust backup management service that enables reduction in risk exposure and adheres to stringent
servicelevelswhilebeingacosteffectivesolution
Withtheaboveapproach,Roltaisabletodeliver:
ŸGlobalsupportteamofBackupandRecoverySpecialists
ŸSLAdrivenmonitoring,alerting,andresolution
ŸProactivemaintenance
ŸDaily,weeklyandmonthlyreporting
Backupops–completelifecyclemanagement
Backup complete lifecycle management covering discovery, analysis, business need, design, implement, operate and
managealongwithcontinuousimprovementprocess
IT TRANSFORMATION SOLUTIONS
16Improved customer experience with business alignment of services
SecureServicedelivery
SecureVPNconnectivityisestablishedwiththecustomersinfrastructureandcompletebackupoperationsaremanaged
Rolta’s Network operations center Customers Premise
VPN VPN
ManagedNetwork services
Enterprise network is critical to the business operations.
Rolta's Network Management Service provides network
monitoring and network management expertise to keep
your network running at its best, minimize network
downtime, increase application performance, and meet
newnetworkingrequirements.
VPN
Rolta
Nagios server Insight server
Client Premises
Local
Nagios server
Wireless AP
Firewall
Router
Core Switch
Distribution Switch
RoltaInsightRemoteMonitoringSolution
Rolta’s Insight remote monitoring solution is deployed in
customers environment which monitor the health of
the network and send alerts and notification. Proactive
monitoring is done to avoid network outage. In case of
issues, the Global technical support team provides
timelyresolution.
IT TRANSFORMATION SOLUTIONS
Offering services beyond the conventional infrastructure17
Best Practices, Proven Processes & Tools, Certified Professionals & Global Talent Pool
24x7x365 Proactive Monitoring & Management, L1/L2/L3 Support
Sustained Delivery Excellence & Governance, SLA Driven, Continuous Improvement
Rolta Infrastructure Managed Services Portfolio
Database
Services
Apps
Services
Middleware
Services
SharePoint
Services
OFFERINGS
ŸOracleDBASupport
ŸSQL Server DBA Support
ŸSybase DBA Support
ŸMYSQL DBA Support
ENGINEERED SYSTEMS
ŸExadata
ŸExalytics
ŸSAP HANA
SERVICES
ŸMonitoring & Event
Management
ŸIncident & Problem
Management
ŸSpace Management
ŸBackup & Recovery
ŸPerformance Tuning
ŸCapacity Planning
ŸDB install, Upgrade,
Cloning & Patching
ŸOracle RAC Design &
Implementation
ŸOracle Advance Security
ŸSAP HANA Migration
Services
ŸOracle Exadata Migration
Services
ŸDatabase Replications
Services – GoldenGate,
SRS
OFFERINGS
ŸOracleAPPSDBASupport
ŸSAP Basis Admin & SAP
Functional (L2,L3) Support
ŸOracle Hyperion Admin
Support
ŸRolta OneView Support
SERVICES
ŸApplication Performance
and Availability Monitoring
ŸIncident, Problem and Log
Management
ŸApplication Installation &
Configuration, Patching,
Cloning, Upgrade and Roll
Out Services
ŸApplication Performance
Management, Testing and
Tuning
ŸOneView Monitoring,
Patching, Upgrade, L1-L3
Support
OFFERINGS
ŸOracle Fusion
Middleware 10g and 11g
Admin Support
ŸOracle OBIEE Admin
Support
ŸOracle WebCenter Admin
Support
SERVICES
ŸMiddleware Admin,
Monitoring & Event
Management
ŸIncident, Problem and
Log Management
ŸInstallation &
Configuration, Patching,
Cloning, Upgrade and
Migration Services
ŸPerformance Testing
and Tuning
ŸReports Migration and
Services
ŸOracle WebCenter
Content and Web App
Management
OFFERINGS
ŸMS Sharepoint
Administration and
Content Management
Services
ŸMS Office 365 Admin and
Management
SERVICES
ŸSharePoint Farms Admin
and Monitoring. Policy
Admin, Log & Event
Management
ŸReal time monitoring of
KPIs for SharePoint and
Entire Stack and Topology
ŸInstallation & Configuration
Deployment , Patching ,
Cloning, Upgrade,
Migration and Roll Out
Services
ŸWeb App and Website
monitoring and Support
ŸInformation Architecture,
User Experience and
Design Services
ŸReports Migration and
Services
ŸBackup and Recovery
Services
Rolta Infrastructure Managed Services Portfolio
Datacenter
Operations
End User
Services
Enterprise Security
Solutions
Cloud Transformation
Services
OFFERINGS
ŸNetworkAdministration
ŸServers and VM
Administration
ŸOS Administration and
Lifecycle Management -
Windows, Linux, Unix.
ŸMS Exchange Messaging
& Active Directory
Monitoring &
Management
ŸService Management
Automation
SERVICES
ŸAdvisory Services
ŸBackup and DR services
ŸNOC support
ŸAdmin - Monitoring &
Event Management
ŸIncident /Problem
Management
ŸPerformance Testing and
Tuning, Capacity Planning
ŸInstall, Upgrade, Cloning,
Patching and Roll out
ŸITIL Processes
Implementation &
Management
OFFERINGS
ŸService Desk Management
–HPandCA
ŸRemote Desktop
Management
SERVICES
ŸService Desk
Management
ŸService Desk Automation
ŸITIL Processes
Implementation &
Management
ŸIncident & Problem
Management
ŸDesktop Install, Config,
Patching and Upgrade
Support
ŸAsset Inventory
Management
ŸDesktop Data and Security
Protection Support
ŸBackup and Recovery
Services
OFFERINGS
ŸData Loss Prevention
/Data leakage protection
(Symantec)
ŸSecurity Risk Assessment
ŸNetwork Security
ŸVulnerability Assessment
/Penetration Testing
(VAPT)
ŸSecurity Incident and
Event management
(SIEM –HP)
ŸEnterprise Security -
Identity and Access
management,
iPerspective
ŸCertified Security and
Audit Professionals
SERVICES
ŸAdvisory Services
TRANSFORMATIONAL
SERVICES TECHNOLOGY
ŸServer Rationalization &
Consolidation (P2V,
Virtual Datacenter Setup)
ŸCloud Transformation
and Enablement for
Private & Hybrid Clouds.
ŸBusiness Continuity
Planning and Disaster
Recovery Architecture and
Design, Implementation
Services.
SERVICES
ŸAdvisory Services
ŸInfrastructure Assessment
and Gap Report
ŸServer, Storage and
Network Consolidation
ŸPhysical to Virtual
Migration
ŸCloud System Integration
ŸCloud Operations,
Management and
Managed Services
ŸManaging Templates and
Apps
ŸHealth Assessment
IT TRANSFORMATION SOLUTIONS
18Offering services beyond the conventional infrastructure
State-of-the-art Data Center, NOC and “Always On” Managed Services infrastructure at
Mumbai and Delhi
ITIL / ISO 27001 compliant Global Delivery model, ISO 20000 certified.
Flexible delivery and pricing models
20+ years of proven Onshore/Near Shore/Offshore Managed Services, Infrastructure Management
and Operational Excellence Framework, Excellent CSAT and 100% customer retention
Corporate and Global Headquarters
Rolta India Limited
Rolta Tower A,
Rolta Technology Park, MIDC,
Andheri (East), Mumbai 400 093. India
Tel : +91 (22) 2926 6666, 3087 6543
Fax : +91 (22) 2836 5992
Email : indsales@rolta.com
India Regional Offices
Delhi NCR
Rolta Technology Park, Plot #187, Phase I,
Udyog Vihar, Gurgaon - 122 016.
Tel : +91 (124) 439 7000
Bangalore
Mittal Towers, 'C' Wing, 8th Floor, 47 / 6,
M. G. Road, Bangalore - 560 001.
Tel : +91 (80) 2558 1614/1623
Kolkata
501, Lords, 5th Floor, 7/1 Lord Sinha Road,
Kolkata - 700 071.
Tel : +91 (33) 2282 5756/7092
International Offices
Rolta International Inc.
(North America Headquarters)
Rolta Center, 5865 North Point Parkway
Alpharetta, GA 30022, USA.
Tel : +1 (678) 942 5000
Email : info.na@rolta.com
Rolta International, Inc. -- Chicago
333 E. Butterfield Road, Suite 900,
Lombard, IL 60148, USA.
Tel : +1 (630) 960 2909
Tel: +(905) 754 8100
Rolta UK Ltd.
(European Headquarters)
100 Longwater Avenue, Green Park,
Reading RG2 6GP, United Kingdom
Tel +44 (0)118 945 0450
Email : info.eu@rolta.com
ABOUT ROLTA
Rolta is a leading provider of innovative IT solutions for many vertical segments, including Utilities, Oil & Gas, Manufacturing, Federal
and State Governments, Defense, Homeland Security, Financial Services, Retail, and Healthcare. By uniquely combining its
expertise in the IT, Engineering and Geospatial domains Rolta develops exceptional solutions for these segments. The Company
leverages its industry-specific know-how, rich repository of field-proven intellectual property that spans photogrammetry, image
processing, geospatial applications, Business Intelligence, Big Data analytics and Cloud computing for providing sophisticated
enterprise-level integrated solutions. Rolta OneView™ Enterprise Suite is one such innovative Big Data Analytics solution for asset-
intensive industrieswith field-proven benefits. It brings unique valuethrough its IT-OT integrationand Predictive Analyticscapabilities
using Rolta’s patented technology. Rolta is a multinational organization headquartered in India with revenues exceeding US$ 600M
andover3500peopleoperatingfrom40locationsworldwideandhassuccessfullyexecuted projects in over 45 countries.
Rolta Canada Ltd.
140 Allstate Parkway, Suite 503 Markham,
Ontario L3R 5Y8, Canada.
Tel : +1 (905) 754 8100
Rolta Benelux BV
Jupiterstraat 96, Building Pluspoint Nr. 2,
2132 HE, Hoofddorp, Postbus 190,
2130 AD Hoofddorp, Netherlands.
Tel : +31 (23) 557 1916
Rolta Middle East FZ-LLC
(Middle-East Headquarters)
Office No. 209-211, Building No. 9,
P.O. Box 500106 Dubai Internet City,
Dubai, United Arab Emirates
Tel : +971 (4) 391 5212
Email : info.me@rolta.com

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IT and Business solutions through Cloud and Big Data transformation for strong IT infrastructure.

  • 1. IT TRANSFORMATION SOLUTIONS Business Agility through Cloud and Big Data Transformation INSIGHTS. INNOVATION. IMPACT
  • 2. IT TRANSFORMATION SOLUTIONS Rolta IT Transformation Solutions Challenges Rising tide of data velocity & proliferation of IT environment has forced organizations to rethink its business strategy to retain their market presence. In a bid to outperform competition, organizations need to present cost effective quality service offerings by aligning their IT infrastructure withbusinessrequirements. However, both the IT infrastructure landscape and business requirements keep evolving constantly leading organizations to incur additional costs while mapping business with IT infrastructure. Additionally, there is a risk ofnon-standardizationoftechnologyandIT policies. In today’s Landscape, data can be characterized as massive data volume that requires relationship between the speed of data creation, delivery and the integration of analyticsintoreal-timebusinessprocesses. Thekeychallengesthatorganisationsfaceare: ŸTotalCostofOwnership(TCO)reduction ŸConsolidation of IT Services & alignment with businessgoals ŸReliable/ConsistentService ŸGaincompetitiveedgethroughincreasedagility ŸRiskmitigationtoensurebusinesscontinuity ŸMaximizeproductivity ŸRealtimeDataandFraudManagement ŸReal-timeintegrationofanalyticalresults To overcome these challenges, Rolta delivers a spectrum of services which assist organizations in building strong IT infrastructurewithminimalsupportcosts. Rolta’s customizable service portfolio can cater to the requirementsofsmall,mediumandlargeorganizations. Theseservicesinclude: ŸAdvisoryservices ŸBigDataSolutions ŸCloud/ VirtualizationSolutions ŸDataCenterConsolidation ŸEnterpriseSecuritySolutions ŸIT ServiceManagement Solutions Offering services beyond the conventional infrastructure1
  • 3. IT TRANSFORMATION SOLUTIONS Big Data Integrated Solutions An End-to-End approach to Big Data Our IP lead Big Data solutions span across the entire life cycle of enterprise transformation including consulting, implementation, managed services and operations. This is well complemented with our skilled workforce and global delivery model. TM RapidHANA - The HANA Migration Accelerator RapidHANA™ is a comprehensive solution and program developed by Rolta and targeted towards significantly accelerated migration between data, Application and Analytics platforms for organizations looking for a seamless technology consolidationtoSAPHANAwithminimalimpact. Big DataLabs Rolta’sIPledapproachisdevelopedandrigorouslyvalidatedinthelabsbeforethesolutionsarerolledouttoourclients: ŸMumbai, India ŸCleveland, US 2“Searching for a needle of competitive data in a haystack of scattered information”
  • 4. IT TRANSFORMATION SOLUTIONS Data Center Transformation Services ŸEnabling business growth - Discovery, assessment, and implementation services that can identify the inefficiencies and enable reduced budgets to return betterresults ŸConsolidate data centers, build new ones, or modernizeexistingones ŸProviding world-class data center services at competitivecosts ŸRightsourcingthedatacenter ŸMicrosoftServices–Exchange,Lync,Sharepoint CloudServices ŸMigration to Public/Private/Federated cloud environments ŸP2VandV2VMigrations ŸWorkloadconsolidationtocloud ŸWorkloadAutomation ŸBackupandDisasterRecovery ŸApplicationMigration ŸMigrationofspecializedapplications ŸDevelopCustomCloudApps Data Center and Cloud Transformation Solutions Advizory Services TM (VDC, Cloud, Security Advizer ) InformationSecurityServices ServiceAutomation Data Center Design & Implementation Transformation Services (Cloud, VDC, Exchange, Lync, Sharepoint) Data Center Consolidation (P2V, V2V) Disaster Recovery/ Business Continuity Infrastructure Transformation DC service Management Competition and financial pressures are compelling organizations to limit their capital and operating expenditures (CAPEX and OPEX) on datacenter investments. At the same time it has also become imperative that the organizations IT infrastructure keeps pace with the growth in the industry. Rolta’s Infrastructure Services can enhance your business performanceandaligntechnologywithbusinessmetrics,optimizecosts andhelpachievelong-termsuccess. “Cloud – Bringing Business and IT together”3
  • 5. IT TRANSFORMATION SOLUTIONS Rolta Enterprise Cloud Transformation Solutions An End-to-End approach Our Cloud solutions span across the entire life cycle of enterprise transformation including consulting, implementation, managedservicesandbusinessenablement. Rolta Cloud Solutions Rolta Cloud CoE’s IP led solutions complemented with highly skilled resources and strong Global delivery model ensures successoftheentirelifecycleoftheproject. ValueDifferentiators: ŸRoltaAdvizoRinsight ŸRoltaCloudAdvizoR ŸRoltaiPerspectiveforsecurityandintegration ŸRoltaSmartManage Big DataLabs Rolta’s IP led approach is developed and validated in the below Labs before the products or services are rolled out to our clients: ŸCleveland, US ŸMumbai, India Rolta’s Business-in-a-Box solution transforms the cloud journey for an enterprise from being long and painful to a fast, predictable, secure and a packaged one. The solution covers all the phases of a cloud project – Plan, Build, Manage and Business. 4“Cloud – Bringing Business and IT together”
  • 6. IT TRANSFORMATION SOLUTIONS “Cloud is not the end. It’s the means – the means to achieve better Business.”5 Strategic Agility Business Expansion Higher Customer Satisfaction Reduced time to market Cost Optimization Business Predictability New Insights Future Proof Compute Business Apps – ERP, OneView Operating Environment Cloud Orchestration – VMWare, Hyper-V, Openstack Storage vSAN Network Cloud Hardware AdvisoryServices ProfessionalServices SecurityServices–compliance,IPsecurity ManagedServices–24x7,SLAdriven Cloud Enablement – Migration services IndustrySolutions–BFSI,Utility,Healthcare VendorServices–Procurement,Liaison Comprehensive Partner Ecosystem Plan Build Manage Innovate + Sized to your Business requirements ¡Custom ¡Large (>400VMs) ¡Medium (100-100 Vms) ¡Small (<100VMs) 1. Choose the size to suit your requirements 2. Power on your Cloud 3. Do Business at the speed of Cloud Rolta’s Business-in-a-Box Cloud ü ü ü ü Faster time to market : weeks to months Reduced risk End-to-End service Security Enhanced Solution ŸLong time to market - 6 months to year ŸLot of trial & errors ŸLack of Expertise Do It Yourself Cloud ØStandardized & Integrated solution ØCertified Technology Partners ØPredictable Outcome ØSingle Point of Accountability ØDelivered & Operated by Experts ØFlexible Cost Models
  • 7. IT TRANSFORMATION SOLUTIONS In the enterprise cloud the technical details matter—but so does the business. Balancing these perspectives requires experienced resources that can make cloud work with established vendors such as VMware, EMC, HP, Cisco and others. This proven technical expertise also comes with an eye to the operation and the bottom line. It all starts with a plan. Let the consultants from Rolta make cloud technologyworkforyou. 6“Accelerating your Cloud journey” Rolta Cloud Advizer™ - Assesses Cloud Readiness TM CloudAdvizer ŸKnowledge based planning solution for strategy and transformation roadmap to Cloud ŸInnovative tool to make sound investment decisions Ÿ600 weighted characteristics ŸOver 600 man years of information solutions consulting experience Advizor Workshop Next Steps Build Advizor Models Deliver Findings Collaborate Models with Customer ID 1 2 3 4 5 6 7 8 9 10 Description Business processes are managed via ERP.. Business processes are well documented.. Different business application vendors All business applications run on COTS.. Corporate is served by a BI solution using.. All business reporting is done via centralised.. Less than 20% of business applications are.. 1-3 diffrent database vendors used acr.. 33% to 45% of all business applications.. 33% to 45% of business data management.. Benefit Effort Pre-Req KD M M M M L L L L L M M M Strategic Initiative Roadmap Data Benchmark Model Processes Applications Information Security Strategy Management
  • 8. IT TRANSFORMATION SOLUTIONS Rolta Enterprise Security Solutions Challenges To remain competitive and viable in today’s business world, organizations demand greater efficiency, security andregulatorycompliance. Understanding the true security need is the biggest challenge every industry is facing. Security cannot be just defined using an industry leading product and solution; it requires a combination of solutions built on top of products withtherightsetofprocessesandpeople. The industry is facing major challenge around growing identities & data in meshed heterogeneous network/systems, which areproneto recurringdatatheft & cyber-attacks. Identification, classification of sensitive data such as Intellectual Property (IP , financial data, marketing data, Strategy presentation, customer information, and) moves horizontally across organizational boundaries. Moreover, Enterprises need to provide access to a growing number of identities, both within and outside the organization, without compromising security or exposing sensitive & confidentialinformation. “Its not a question of why. The real question is when and how?”7 The ongoing evolution and increased integration of physical and logical security demand both large and small companies to examine how to integrate their traditional access and identity management systems with the rest of the business and the virtual world to ensure data Crime doesn’tremainundetected. Organizations are moving toward virtual, global and dynamic environment and hence perimeters fail to protect data as it moves or repel internal threats. As a result there is a need for an effective Security Solution encompassing-Identity and Access Management (IAM), Governance, Data Loss prevention(DLP) & Security Incident&EventManagement(SIEM)etc.arerequired. Rolta specializes in transforming security operations to complement business directions and priorities, and ensures confidentiality of IT services consistently and effectively. We provide result that dramatically improve collaboration between users, applications and technology components, generating significant value for every businessbycreatingcompetitiveadvantage. CHALLENGES Intellectual Property(IP) Security around Data Island Big Enterprise Application Landscape High IT Infrastructure Maintenance Cost Many Security Incidents Inefficient Process & Irate User
  • 9. Security Transformation Enterprise Security Intelligence (IDAM APT, Cyber Security) IP, Data & Cloud Security Security Transformation using Security TM iPerspective Compliance Enablement & Process Transformation Security Management Enterprise/ Cloud Security Management Cyber Security vigil: Security Operation Center (SOC) GRC Risk Management & Reviews Leverage Enterprise User Security Analytics Custom Connector/ Adapter/PAM Big Data Security Solutions Social, Mobile Integration Plan Build Manage Innovate Discovery & Analysis TM Security AdvizeR (Security Assessment Solution) TM Cloud AdvizeR Architecture & Strategy Planning Risk Assessment Dedicated CoE and IP Led Transformations, Deep domain experience of 700+ customer solutions Sustained Delivery Excellence & Governance, SLA Driven, Continuous Improvement IT TRANSFORMATION SOLUTIONS Rolta runs a thriving Enterprise Security practice globally and in the process of helping clients achieve greater operational and business efficiency. We work with the customer to reach new levels of Security control. We address the entire business processwiththehelpofvariousSecuritysolutions,providingtrueandunifiedviewsofallmodules. 8Productized Service Portfolio to optimize business value Rolta Enterprise Security Solutions Rolta Enterprise Security principle of “defence in depth” means protection by multiple layers of security and controls to ensurerequiredsecurityoutcomes
  • 10. IT TRANSFORMATION SOLUTIONS Rolta Enterprise Security Solutions Rolta has developed a unique solution framework using combination of leading security solution along with Rolta Security Advizer™ & iPerspective SuiteTM for Risk assessment /Governance framework along with Fine grainedDataSecuritymoduleforEnterpriseUserSecurity. - An Enterprise Security Solution designed to cater Enterprise Security T M requirements. Rolta iPerspective Suite help organisations in defining dynamic data protection solution that can be implemented around the existing business processes and technologies, yet deliver an adequate level of security through a simple set of customizable management interfaces. A good indicator of a solution’s completeness is its ability to handle the most common access and identify situations arising with a heterogonous installed base and specific business ™ requirements. Rolta iPerspective proves Fine Grained Access Control (FGAC) for filtering at row & column level, time-basedfiltering,geo-fencingforspatialdataetc. TM Rolta iPerspective Suite Proven, Efficient, Sustainable Cost Advantage for IP & Business Data Security9 ValueProposition ŸRolta has a vast and significant experience (700+ Projects) in integrating complex project involving varioustechnologyandsecuritycomponent ŸKnowledge based planning solution for strategy and transformationroadmapofSecurity ŸSkilled and Professional certified Domain & Product Consultants- CISSP, CISM, ISO27001, BS7799,CEH, ITILandCA,OracleandSUN ProductCertified ŸProvenRoltaIPforFineGrainedaccesscontrol ŸInnovative IP Consulting tool to make ROI based investment decisions with 800+ weighted characteristics ŸOver 600 man years of information solutions consultingexperience ŸOther Focused Advizers - Security, Virtual Data Center, Big Data, Enterprise Mobility, Application Modernization Consulting Implementation Managed Services Enterprise,Governmentetc. CloudEnabledFramework Rolta iPerspective Security Manager Security Operation Centre Unified Threat Management Risk Management & Audit Enablement Information Security Identity & Access Management Security Architecture & Planning Rolta Security TM Advizor Rolta TM iPerspective
  • 11. IT TRANSFORMATION SOLUTIONS 10Productized Service Portfolio to optimize business value Rolta Enterprise Security Solutions Vulnerability Mapping Rolta IP Security Risk level Categorization Risk Categorization against Controls Effort Cost Matrix Compliance Dashboard Enterprise Risk Framework Rolta Security Solutions Provide comprehensive and exhaustive set of products and services portfolio to define Security Roadmap and Manage Security Operation. To achieve 100% Secure Business Reduce operational costs by 50% Infuse greater scalability Greater Customer Trust and Business Expansion
  • 12. IT TRANSFORMATION SOLUTIONS Enterprise IT Service & Operation Management Rolta has made its way onto the agendas of both global businessesandlargeandmediumenterprises. Rolta’s unmatched experiences in dealing with true IT values, designing dynamic systems, driving end-to-end transformation programs, mitigating risks and reducing costshelpscompaniesmastertheirIT environments ŸBreaking down the barriers between IT and the business&alignIT Servicetotheneedofthebusiness ŸUnknown risks and unclear responsibilities in distributedinfrastructures ŸPutting a price on IT services, and highlighting their valuetothebusiness ŸImprove the quality and reduce long-term cost of IT servicedelivery ŸImprove IT services through the use of proven best practiceprocessesandguidance ŸImprove productivitybyuseofskillsandexperience To overcome these challenges, Rolta provides IT Service Management solutions which optimizes IT infrastructure efficiency, reduces overheads and lowers the total cost of IT ownership (TCO), which in turn ensures a significant return on investment (ROI) with rapid time-to-value and Improve the quality of services to consistently deliver measurablebusinessresults,includingthefollowing: ŸStreamlineIT supportthroughautomationofprocesses ŸOptimize resource usage through better visibility and planning ŸMeasure, monitor and reduce cost of service provisioning ŸImproveproduct,serviceandprocessstability ŸImproveavailabilityofbusinesscriticalservices ŸAcceleratebusinessagilityandspeed-to-market ŸOptimizeIT maintenancecosts ŸMaximize productivity and customer retention through betterservicesandsupport ŸGainacompetitiveedgethroughincreasedagility ŸBecomemoreresponsivetotheneedsofthebusiness ŸStreamline IT support and drive a transformation from reactivetoproactiveIT Challenges Solution Business Advantages Offering services beyond the conventional infrastructure11 ŸTake new lines of business to market quicker through fasterdeliveryofsupportingIT services ŸMitigateriskandensurebusinesscontinuity Rolta has proven expertise in the area of Enterprise Service Management Solutions and has tied-up with industries leader. Rolta has consistently delivered quality of services and measurable business results to the out most satisfaction of its clients across the globe, including thefollowing: ŸDesignandArchitecture ŸImplementationandConfiguration ŸCustomizationandIntegration ŸUpgradationandMigration ŸReportsandDashboards Enterprises today know it is imperative that IT infrastructure keeps pace with the growth of the organization. Rolta’s Infrastructure Services deliver effective and reliable solutions that can take your business processes to the next level. We help you enhance business performance, align technology with business metrics, optimize costs, and achieve long-term success. ValueProposition ServicePortfolio ITSM Design & Architecture Customization Upgradation & Migration Reports & Dashboards Integration Implementation & Configuration IT Service Management IT Service Assurance IT Infrastructure & Operation Management
  • 13. IT TRANSFORMATION SOLUTIONS MigrationServices Rolta, a recognized migration expert, has extensive experience in product Up-gradation and Migration for large enterprises. Rolta follows a matured and time-tested methodologyformigrations,asbelow. Withtheaboveapproach,Roltaisabletoachieve: Ÿ100% accuracy of huge database integrity post migration ŸAddress all the dependencies during migrations and integrations ŸMinimize system downtime resulting in minimal impactonclient’sbusinessoperations 12Improved customer experience with business alignment of services Enterprise IT Service & Operation Management - Rolta Offerings CustomReports IntegrationServices Rolta, with its rich experience, has developed numerous complex reports and dashboards for IT/Business Operations as well as Management, helping clients in strategicplanning. Rolta, with its deep domain knowledge, has successfully delivered ITSM solutions with third party tools integration andviceversainheterogeneousenvironments. Local System Email IVR System Desktop Mobile Laptop Domain Policy AD Server & Policy Authorization System IBM Application Server IBM Application Server SAP rd 3 Party Applications Service Assurance Network Monitoring Performance Monitor Enterprise Management System Help Desk Report Server Asset Management Service Management Application Web Services Design Pre Migration Plan & Access Rollout Monitor Migration Methodology
  • 14. IT TRANSFORMATION SOLUTIONS SustenanceandManagement Rolta, in multi-year engagements, has managed and supported many clients for their ITSM setups. During the Sustenance tenure,Roltahasprovidedvaluablefeedbackstoitsclients,thusenhancingsystemefficiencies. ŸOnsiteSustenance–OffshoreManagement ŸRecommendprocessfinetuningforefficientoperations Improved customer experience with business alignment of services13 Woven-in data integrity compliance and accountability measures Security Infrastructure Support Window Processes People Competency Advanced Technology infrastructure with stringent quality checks In-house deep domain competency across industry verticals Proven, Mature Distributed Development Process 24x7x52 Non-stop Remote support Scalable, large talent pool with technology expertise
  • 15. IT TRANSFORMATION SOLUTIONS 14Improved customer experience with business alignment of services Managed Converged Infrastructure services - Rolta Offerings ManagedConvergedInfrastructureservices Converged infrastructure which is highly engineered and tuned for high performance system and brings together compute servers, network, storage as well as virtualization.It bringsgreatvaluetotheenterprises. Converged infrastructure streamlines the IT infrastructure and provides a single pane of glass to easily take control of a data center environment. Many companies are also transitioning to higher technology stages such as cloud and IT automation to realize better ROI on their IT investments. Converged systems provide the base to implementthosetechnologies. BenefitsofConvergedInfrastructureare: ŸAsimplermanagementinfrastructure ŸLowercostsinthedatacenter ŸFasterprovisioning ŸScalabilityandelasticity ŸFasterIT response. ŸEasierpathtotheprivatecloud ŸLesssiloingofIT teams We provide complete end to end support for converged infrastructure. This covers regular operations, infrastructure management, and technical support. This includes VCE vBlock series, converged infrastructure from VCS comprising of Cisco compute, networking, EMC storage, and VMware virtualization. We also provide services for HPCS series, converged systems from HP comprising of HP blade servers, Storage and VirtualizationonVmware. Vblock Series 700 Vblock Series 100 NEW Vblock Series 300 Rolta has a productized service portfolio for Oracle’s converged systems. Rolta’s portfolio of services in these convergedsystemsare ŸOracleconvergedsystemsuitabilityassessment ŸSizing&Capacityplanning ŸArchitecture&Implementation ŸEnd-to-End migration implementation & project management ŸOracleAdvanceSecurityImplementation ŸImplementation of High availability/Scalability solutions. ŸPerformanceoptimization&re-engineering. ŸBackup/Recovery&DRsolutions ŸOperation&Support Rolta has specialized services in database technology migration (oracle & non-oracle databases) to Exdata, Oracle Advance security, performance engineering, High Availability&DRsolutions.
  • 16. Define & Implement Backup Policy definition Backup solution implementation Backup Automation Backup Reporting Operate and manage Backup life cycle management Scheduled and Adhoc backup jobs Enhance Capacity Management Upgrades and Updates Plan Build Manage Innovate Discovery & Analysis Business Requirements Definition Retention Requirements Capacity planning Data discovery Technology Assessment Backup Restoration Archival process Self Service Enhancement and Expansion IT TRANSFORMATION SOLUTIONS Improved customer experience with business alignment of services15 Managed Backup Services Managing enterprise backup has become increasingly compounded due to a multitude of reasons. Shrinking backup window and strict SLA adherence in global environment, risk due to backup failures, growing compliance requirement, explosion in data growth and cost constraints mean that organizations face complex challenges in backup management services. Enterprises need a robust backup management service that enables reduction in risk exposure and adheres to stringent servicelevelswhilebeingacosteffectivesolution Withtheaboveapproach,Roltaisabletodeliver: ŸGlobalsupportteamofBackupandRecoverySpecialists ŸSLAdrivenmonitoring,alerting,andresolution ŸProactivemaintenance ŸDaily,weeklyandmonthlyreporting Backupops–completelifecyclemanagement Backup complete lifecycle management covering discovery, analysis, business need, design, implement, operate and managealongwithcontinuousimprovementprocess
  • 17. IT TRANSFORMATION SOLUTIONS 16Improved customer experience with business alignment of services SecureServicedelivery SecureVPNconnectivityisestablishedwiththecustomersinfrastructureandcompletebackupoperationsaremanaged Rolta’s Network operations center Customers Premise VPN VPN ManagedNetwork services Enterprise network is critical to the business operations. Rolta's Network Management Service provides network monitoring and network management expertise to keep your network running at its best, minimize network downtime, increase application performance, and meet newnetworkingrequirements. VPN Rolta Nagios server Insight server Client Premises Local Nagios server Wireless AP Firewall Router Core Switch Distribution Switch RoltaInsightRemoteMonitoringSolution Rolta’s Insight remote monitoring solution is deployed in customers environment which monitor the health of the network and send alerts and notification. Proactive monitoring is done to avoid network outage. In case of issues, the Global technical support team provides timelyresolution.
  • 18. IT TRANSFORMATION SOLUTIONS Offering services beyond the conventional infrastructure17 Best Practices, Proven Processes & Tools, Certified Professionals & Global Talent Pool 24x7x365 Proactive Monitoring & Management, L1/L2/L3 Support Sustained Delivery Excellence & Governance, SLA Driven, Continuous Improvement Rolta Infrastructure Managed Services Portfolio Database Services Apps Services Middleware Services SharePoint Services OFFERINGS ŸOracleDBASupport ŸSQL Server DBA Support ŸSybase DBA Support ŸMYSQL DBA Support ENGINEERED SYSTEMS ŸExadata ŸExalytics ŸSAP HANA SERVICES ŸMonitoring & Event Management ŸIncident & Problem Management ŸSpace Management ŸBackup & Recovery ŸPerformance Tuning ŸCapacity Planning ŸDB install, Upgrade, Cloning & Patching ŸOracle RAC Design & Implementation ŸOracle Advance Security ŸSAP HANA Migration Services ŸOracle Exadata Migration Services ŸDatabase Replications Services – GoldenGate, SRS OFFERINGS ŸOracleAPPSDBASupport ŸSAP Basis Admin & SAP Functional (L2,L3) Support ŸOracle Hyperion Admin Support ŸRolta OneView Support SERVICES ŸApplication Performance and Availability Monitoring ŸIncident, Problem and Log Management ŸApplication Installation & Configuration, Patching, Cloning, Upgrade and Roll Out Services ŸApplication Performance Management, Testing and Tuning ŸOneView Monitoring, Patching, Upgrade, L1-L3 Support OFFERINGS ŸOracle Fusion Middleware 10g and 11g Admin Support ŸOracle OBIEE Admin Support ŸOracle WebCenter Admin Support SERVICES ŸMiddleware Admin, Monitoring & Event Management ŸIncident, Problem and Log Management ŸInstallation & Configuration, Patching, Cloning, Upgrade and Migration Services ŸPerformance Testing and Tuning ŸReports Migration and Services ŸOracle WebCenter Content and Web App Management OFFERINGS ŸMS Sharepoint Administration and Content Management Services ŸMS Office 365 Admin and Management SERVICES ŸSharePoint Farms Admin and Monitoring. Policy Admin, Log & Event Management ŸReal time monitoring of KPIs for SharePoint and Entire Stack and Topology ŸInstallation & Configuration Deployment , Patching , Cloning, Upgrade, Migration and Roll Out Services ŸWeb App and Website monitoring and Support ŸInformation Architecture, User Experience and Design Services ŸReports Migration and Services ŸBackup and Recovery Services
  • 19. Rolta Infrastructure Managed Services Portfolio Datacenter Operations End User Services Enterprise Security Solutions Cloud Transformation Services OFFERINGS ŸNetworkAdministration ŸServers and VM Administration ŸOS Administration and Lifecycle Management - Windows, Linux, Unix. ŸMS Exchange Messaging & Active Directory Monitoring & Management ŸService Management Automation SERVICES ŸAdvisory Services ŸBackup and DR services ŸNOC support ŸAdmin - Monitoring & Event Management ŸIncident /Problem Management ŸPerformance Testing and Tuning, Capacity Planning ŸInstall, Upgrade, Cloning, Patching and Roll out ŸITIL Processes Implementation & Management OFFERINGS ŸService Desk Management –HPandCA ŸRemote Desktop Management SERVICES ŸService Desk Management ŸService Desk Automation ŸITIL Processes Implementation & Management ŸIncident & Problem Management ŸDesktop Install, Config, Patching and Upgrade Support ŸAsset Inventory Management ŸDesktop Data and Security Protection Support ŸBackup and Recovery Services OFFERINGS ŸData Loss Prevention /Data leakage protection (Symantec) ŸSecurity Risk Assessment ŸNetwork Security ŸVulnerability Assessment /Penetration Testing (VAPT) ŸSecurity Incident and Event management (SIEM –HP) ŸEnterprise Security - Identity and Access management, iPerspective ŸCertified Security and Audit Professionals SERVICES ŸAdvisory Services TRANSFORMATIONAL SERVICES TECHNOLOGY ŸServer Rationalization & Consolidation (P2V, Virtual Datacenter Setup) ŸCloud Transformation and Enablement for Private & Hybrid Clouds. ŸBusiness Continuity Planning and Disaster Recovery Architecture and Design, Implementation Services. SERVICES ŸAdvisory Services ŸInfrastructure Assessment and Gap Report ŸServer, Storage and Network Consolidation ŸPhysical to Virtual Migration ŸCloud System Integration ŸCloud Operations, Management and Managed Services ŸManaging Templates and Apps ŸHealth Assessment IT TRANSFORMATION SOLUTIONS 18Offering services beyond the conventional infrastructure State-of-the-art Data Center, NOC and “Always On” Managed Services infrastructure at Mumbai and Delhi ITIL / ISO 27001 compliant Global Delivery model, ISO 20000 certified. Flexible delivery and pricing models 20+ years of proven Onshore/Near Shore/Offshore Managed Services, Infrastructure Management and Operational Excellence Framework, Excellent CSAT and 100% customer retention
  • 20. Corporate and Global Headquarters Rolta India Limited Rolta Tower A, Rolta Technology Park, MIDC, Andheri (East), Mumbai 400 093. India Tel : +91 (22) 2926 6666, 3087 6543 Fax : +91 (22) 2836 5992 Email : indsales@rolta.com India Regional Offices Delhi NCR Rolta Technology Park, Plot #187, Phase I, Udyog Vihar, Gurgaon - 122 016. Tel : +91 (124) 439 7000 Bangalore Mittal Towers, 'C' Wing, 8th Floor, 47 / 6, M. G. Road, Bangalore - 560 001. Tel : +91 (80) 2558 1614/1623 Kolkata 501, Lords, 5th Floor, 7/1 Lord Sinha Road, Kolkata - 700 071. Tel : +91 (33) 2282 5756/7092 International Offices Rolta International Inc. (North America Headquarters) Rolta Center, 5865 North Point Parkway Alpharetta, GA 30022, USA. Tel : +1 (678) 942 5000 Email : info.na@rolta.com Rolta International, Inc. -- Chicago 333 E. Butterfield Road, Suite 900, Lombard, IL 60148, USA. Tel : +1 (630) 960 2909 Tel: +(905) 754 8100 Rolta UK Ltd. (European Headquarters) 100 Longwater Avenue, Green Park, Reading RG2 6GP, United Kingdom Tel +44 (0)118 945 0450 Email : info.eu@rolta.com ABOUT ROLTA Rolta is a leading provider of innovative IT solutions for many vertical segments, including Utilities, Oil & Gas, Manufacturing, Federal and State Governments, Defense, Homeland Security, Financial Services, Retail, and Healthcare. By uniquely combining its expertise in the IT, Engineering and Geospatial domains Rolta develops exceptional solutions for these segments. The Company leverages its industry-specific know-how, rich repository of field-proven intellectual property that spans photogrammetry, image processing, geospatial applications, Business Intelligence, Big Data analytics and Cloud computing for providing sophisticated enterprise-level integrated solutions. Rolta OneView™ Enterprise Suite is one such innovative Big Data Analytics solution for asset- intensive industrieswith field-proven benefits. It brings unique valuethrough its IT-OT integrationand Predictive Analyticscapabilities using Rolta’s patented technology. Rolta is a multinational organization headquartered in India with revenues exceeding US$ 600M andover3500peopleoperatingfrom40locationsworldwideandhassuccessfullyexecuted projects in over 45 countries. Rolta Canada Ltd. 140 Allstate Parkway, Suite 503 Markham, Ontario L3R 5Y8, Canada. Tel : +1 (905) 754 8100 Rolta Benelux BV Jupiterstraat 96, Building Pluspoint Nr. 2, 2132 HE, Hoofddorp, Postbus 190, 2130 AD Hoofddorp, Netherlands. Tel : +31 (23) 557 1916 Rolta Middle East FZ-LLC (Middle-East Headquarters) Office No. 209-211, Building No. 9, P.O. Box 500106 Dubai Internet City, Dubai, United Arab Emirates Tel : +971 (4) 391 5212 Email : info.me@rolta.com