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Intermediate Google AnalyticsCaitlin KaluzaSearch Engine Marketing Manager Schipul@qcait | Slideshare.net/qcait
Quick Recaphttp://slideshare.net/qcait/intro-to-google-analytics
Dashboard DefinitionsBounce Rate = only visited one page (then “bounced”)<50% is a good bounce rate
Visitors TabAverage Schipul Client Mobile 5-7%
Traffic Sources TabHealthy Search Engines Percent is 60% - 75%
Keywords & ContentLook for “non branded keywords,” surprise keywords that are sticking, misspellings and laymen’s terms
What We Will CoverEmail NotificationsGoal Setting and Goal FunnelsCreating Advanced FiltersMonitoring Campaigns
Email Notifications
Email NotificationsFrom any report, schedule emailWeekly, monthly, quarterlyPerson who is emailed doesn’t need Analytics access
Example: YMCA Houston/katy/katy/staff/katy/hoursEtc.
Intermediate Google Analytics, Beyond the Basics
Can go back and make changes as needed
Intermediate Google Analytics, Beyond the Basics
Create Custom AlertsDaily, weekly, monthlyIntelligence tab
Intermediate Google Analytics, Beyond the Basics
Goal Setting and Goal Funnels
Goal Set UpGoals are located in SettingsAllowed 4 sets of 5Three types:URL DestinationTime on SitePages/VisitAdds a tab to all reports
Intermediate Google Analytics, Beyond the Basics
Intermediate Google Analytics, Beyond the Basics
Funnel
Funnel Reporting
Goal Tab
Advanced Filters
Add Second Dimension
For more Complex Reports, Try the  New Interface
Intermediate Google Analytics, Beyond the Basics
Intermediate Google Analytics, Beyond the Basics
Campaign Monitoring
Google URL BuilderAdd tracking code to any URL to notify Google Analytics what campaign it came fromhttp://www.google.com/support/analytics/bin/answer.py?answer=55578
Enter the URL of the pageAdd the Source, Medium, and NameTerm and Content are optional Click SubmitURL will look like: http://houstonzoo.org/support/?utm_source=houstonzoo&utm_medium=template_top_banner&utm_campaign=Tiger_Donate_Link
Example Sources:googlenewslettereventExample Medium:cpcbanneremaillinkExample Name:may2011newsletterAnnualconference2011Come up with a system of how your Campaigns are labeled and keep it consistentTerm can be used to define the keyword, content can be used to differentiate one ad verses another.
Example Scenario – Which Donate Button is Working?For this site we added different tracking code for the red donate button vs. the donate link in the headerWe set up each as a separate Campaign so we can view the success of one vs. the other.
ResultsFrom Google Analytics, under Traffic Sources > Campaigns, we can view all of the Campaigns:The Red Button gets 4x the visits
Which Reports should I be Worried About?
MetricsVisitsCompare month over month and year over year if possibleBe aware of seasonal trendsVisitorsAverage pages per visitTime on siteBounce rateTraffic SourcesKeywords – especially non-branded (exclude your name)Visits from SearchVisits from Social Media, YouTube, etc.ConversionsOnline contact formsNewsletter Sign UpsIs your phone ringing?
Questions?Caitlin KaluzaSearch Engine Marketing ManagerSchipul@qcait | slideshare.net/qcait

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Intermediate Google Analytics, Beyond the Basics