Introducing Citizen Space
- 1. Introducing Citizen Space . . . Copy written in white www.delib.co.uk
- 2. Citizen Space in a nutshell • A consultation platform built for government by government. • Designed as a collaborative project between Delib and the UK government between 2009/10. • Open source - meaning the code is freely available to be developed + innovated on. Copy written in white people to do X, Y or Z” “Built on time and on budget. Unusual in government!” www.delib.co.uk
- 3. Citizen Space in numbers • Involved 20+ government agencies and 80+ stakeholders in development process. • Cost £400,000+ to build. £140,000 from the UK government. £300,000 from Delib. • Took 14 months to develop, and 1500 man hours. • Used by 30+ government departments to date. Copy written in white people to do X, Y or Z” “A serious piece of consultation kit. Very robust.” www.delib.co.uk
- 4. Who uses Citizen Space Copy written in white people to do X, Y or Z” 30+ Local and central government, to NGOs (like BBC). www.delib.co.uk
- 5. Problems we set out to solve • Efficiencies - create a central consultation platform designed to address *core* government consultation needs. • Cross-departmental collaboration - to make it easy for multiple partners to set-up consultations together. • Address legal challenges - create standard functionality to *minimise* legal challenges. • Future-proof platform - provide an open-source platform that can be in whiteon in the future. Copy written built www.delib.co.uk
- 6. Our vision - beyond function “Making it easy to connect people to decision-making” Copy written in white BBC Radio 6 saved! 44,000 participants www.delib.co.uk
- 7. So, what does Citizen Space do? Copy written in white www.delib.co.uk
- 8. Core Citizen Space functions • Consultation management: manage all consultations in one place, across multiple departments. • Consultation set-up / creation: create your own consultations (deliberative surveys to simple .pdfs) • Respondent management and tracking: see who’s been taking part; unique user IDs. • Analysis + reporting: quantitative cross-tabbing and qualitative written in white Copy coding. • Syndication:X, Y or Z” syndication. people to do RSS www.delib.co.uk
- 9. 1. Consultation hub All consultation information in one place Copy written in white www.delib.co.uk
- 10. 2. Detailed search Detailed search across all consultations Copy written in white Create custom RSS feeds for syndication www.delib.co.uk
- 11. 3. Feedback Feedback once consultation’s closed in standard format Copy written in white www.delib.co.uk
- 12. 4. Manage (via admin mode) Manage all Consultations in one place Copy written in white Consultations managed by department www.delib.co.uk
- 13. 5. Control (via dashboard) Individual consultation Dashboard - allowing you to set up . . . Add response Monitor responses, Manually And manage respondents Copy written in white Tag and analyse open www.delib.co.uk responses
- 14. 6. Add any question you like Pick any selection of question types you like, Structure your consultation Copy written in white with as many sections as you like. www.delib.co.uk
- 15. 7. Linear or non-linear formats For lengthy documents, divide into Chapters, and let people consult on specific sections Structure your consultation Copy written in white with as many sections as you like. Indication of whether you’ve responded to a Chapter or not www.delib.co.uk
- 16. 8. Filter + analyse responses Export data for reporting and Further analysis. Copy written in white Filter response and create Cross-tabs of results, to dig In-depth into results. www.delib.co.uk
- 17. 9. Tag open responses Add tags, and tag each response to help analyse open text Responses. Copy written in white www.delib.co.uk
- 18. 10. Monitor respondents CheckCopy written inresponded to see who’s white to ensure the right people have Associate / link taken part. Tailor outreach Respondents if Strategies accordingly. Related. www.delib.co.uk
- 19. 11. Auto-close Copy written in white On close date, consultation automatically closes, and when ready results can be added. This is www.delib.co.uk important from a legal perspective.
- 20. 12. Preview mode Preview mode allows you Copy written in white To view the consultation in Development in various states particularly useful for getting internal sign-off. www.delib.co.uk
- 21. 13. RSS syndication Copy written in white RSS feed syndicates content Into any website, blog and even Facebook and Twitter. www.delib.co.uk
- 22. 14. Save and return Copy written in white If the participant wants to save and return their responses then they can by clicking this button. www.delib.co.uk
- 23. 15. Auto-email .pdf records Participant’s unique ID Copy written in white The participant is given a .pdf of their responses for their records. www.delib.co.uk
- 24. Wow, sounds awesome,what’s next? Copy written in white www.delib.co.uk
- 25. Quick + easy implementation • Quick and easy to implement, taking roughly 7 days to implement (including Quality Assurance testing) • Costs between $10,000 to $15,000 to set up. Additional costs include: 1) Servers 2) Service Level Agreement (SLA) to support Copy written in white you. www.delib.co.uk
- 26. Building on the core (the exciting bit) Copy written in white www.delib.co.uk
- 27. Finally, secrets to success • Made for government by government • Designed to get the simple things right, so you can innovate and invest on top • Quick and easy to implement • Low-cost • Robust - penetration tested, and over 200 hours of testing • Open source and future proof Copy written in white It does the essential bits, so you can do the exciting bits! www.delib.co.uk
- 28. So there you go. That’s Delib and Citizen Space. We hope you help build on our work so far! ;-) www.Delib.co.uk www.CitizenSpace.com Copy written in white Chris@Delib.co.uk www.delib.co.uk