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Introduction to Product
     Management

         MM7
What is a Product?

    A product is something sold by an enterprise
    to its customers.

        What is Product Development?

     Product development is the set of activities
    beginning with the perception of a market
    opportunity and ending in the production,
    sale, and delivery of a product.
Characteristics of Successful
       Product Development
   Product Quality
   Product Cost
   Development Time
   Development Cost
   Development Capability
Who Designs and Develop Products?

3 Functions to a Product Development
  Project:

   a. Marketing

   b. Design

   c. Manufacturing
The Composition of a Product Development
Team for an electromechanical product of modest
                          complexity.
       LEGAL           FINANCE

                                  MARKETING
       LEGAL                     PROFESSIONAL



                                                INDUSTRIAL
       MANUFACTURING
         ENGINEER
                                                 ENGINEER




                                   TEAM
                                  LEADER


       PURCHASING                               MECHANICAL
       SPECIALIST                                DESIGNER



                                 ELECTRONICS
                                   DESIGNER
Products of the Future

    According to two professional “trend-
    watchers,” here is a glimpse of technologies
    that will find their ways into our lives in the
    near future.

    Intelligent refrigerators will track food inventories,
    and will either provide a hard-copy shopping list or
    send an electronic list to a home-delivery service.

    Intelligent wallpaper will transform a wall to a
    television, a computer screen, works of arts, etc.

    Robotic lawn mowers will tend the grass within any
    specified boundary.

    “Nanny-cams” hidden in teddy bears permit parents
    to watch their children at daycare; camera-
    surveillance systems will keep an eye on latchkey
    kids home alone.

  Lasers and decay-preventive gum and
  toothpastes will minimize the need for the
  dentist’s drill.

  Robots will dispense gasoline, and know your
  preferred grade.

  “Smart” heart pacemakers will be placed in
  the wrist.
Source: “Lifestyle of the Next Millennium: 65
  Forecasts,” The Futurist, July-August 1998.
The Conflicting Masters of New
    Products Management
              Quality




              Value


       Time             Cost

    The new products process must respond to the
    three unique inputs – the right quality product,
    at the right time, and at the right cost.

    The three inputs tend to conflict with each
    other, though there are synergies too.

    The three inputs contribute to the value of
    new products, but in different ways and in
    different amounts from project to project.
What is Kainotophobia?

    fear of change, and thus resistance to it.
New Products
Categories:
1. New-to-the-World Products
   - these products are inventions that create a whole
   new market.
   ex. Digicams, Ipods, laser printers
2. New-to-the-Firm Products
   - products that take a firm into a category new to it.
   The products are not new to the world but are new to
   the firm.
  ex. P&G first shampoo or coffee, AT&T Universal
   Credit Cards, Sony Camera and laptop.
1.   Additions to existing product lines
     - products that are line extensions in the
     firm’s current market
     ex. P&G’s Tide Liquid Detergent,
         Coke zero, Coke Light
1.   Improvements and Revisions to exiting
     products.
     - current products made better
     ex. Sunsilk, Bear Brand Milk
1.   Repositionings
     - products that are retargeted for a new use or
     application.
     ex. Aspirin repositioned as a safeguard
        against heart attack.
        Arm & Hammer Baking Soda
        repositioned as a refrigerator’s
        deodorant.
6. Cost reductions
   - new products that simply replace existing products
     in the line, providing the customer similar
     performance but at a lower cost.
     ex. Safeguard in plastic packaging
Activity 1:

    List down as many as you can on the
    Breakthrough Innovations that changed yours
    lives.
Introduction of Product Management
Breakthrough Innovations That
           Changed Our Lives

    Personal computer

    Automatic teller

    MS-DOS

    Microwave oven

    Answering machine

    Magnetic Resonance Imaging

    Photocopier

    Velcro fastener

    Gene-splicing technique

    Pocket calculator

    Touch-tone telephone

    Microsurgery

    Fax machine

    Laser surgery

    Camcorder

    Birth control pill

    Apollo lunar spacecraft

     Space shuttle

    Home VCR

    Computer disk drive

    Home smoke alarm

    Communication satellite

    Organ transplanting

    CT scan

    Bar coding

    Fiber-optic systems

    Liquid crystal display

    Integrated circuit

    Disposable diaper

     CAD/CAM
Note:

    This list was completed in the early part of the
    1990’s. If you were to redo the list today,
    undoubtedly the Internet or World Wide Web
    would be in the top 30.

    What other products would you like to add if
    you were compiling this list today?
Thank you…

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Introduction of Product Management

  • 1. Introduction to Product Management MM7
  • 2. What is a Product?  A product is something sold by an enterprise to its customers. What is Product Development?  Product development is the set of activities beginning with the perception of a market opportunity and ending in the production, sale, and delivery of a product.
  • 3. Characteristics of Successful Product Development  Product Quality  Product Cost  Development Time  Development Cost  Development Capability
  • 4. Who Designs and Develop Products? 3 Functions to a Product Development Project:  a. Marketing  b. Design  c. Manufacturing
  • 5. The Composition of a Product Development Team for an electromechanical product of modest complexity. LEGAL FINANCE MARKETING LEGAL PROFESSIONAL INDUSTRIAL MANUFACTURING ENGINEER ENGINEER TEAM LEADER PURCHASING MECHANICAL SPECIALIST DESIGNER ELECTRONICS DESIGNER
  • 6. Products of the Future  According to two professional “trend- watchers,” here is a glimpse of technologies that will find their ways into our lives in the near future.
  • 7. Intelligent refrigerators will track food inventories, and will either provide a hard-copy shopping list or send an electronic list to a home-delivery service.  Intelligent wallpaper will transform a wall to a television, a computer screen, works of arts, etc.  Robotic lawn mowers will tend the grass within any specified boundary.  “Nanny-cams” hidden in teddy bears permit parents to watch their children at daycare; camera- surveillance systems will keep an eye on latchkey kids home alone.
  • 8.  Lasers and decay-preventive gum and toothpastes will minimize the need for the dentist’s drill.  Robots will dispense gasoline, and know your preferred grade.  “Smart” heart pacemakers will be placed in the wrist. Source: “Lifestyle of the Next Millennium: 65 Forecasts,” The Futurist, July-August 1998.
  • 9. The Conflicting Masters of New Products Management Quality Value Time Cost
  • 10. The new products process must respond to the three unique inputs – the right quality product, at the right time, and at the right cost.  The three inputs tend to conflict with each other, though there are synergies too.  The three inputs contribute to the value of new products, but in different ways and in different amounts from project to project.
  • 11. What is Kainotophobia?  fear of change, and thus resistance to it.
  • 12. New Products Categories: 1. New-to-the-World Products - these products are inventions that create a whole new market. ex. Digicams, Ipods, laser printers 2. New-to-the-Firm Products - products that take a firm into a category new to it. The products are not new to the world but are new to the firm. ex. P&G first shampoo or coffee, AT&T Universal Credit Cards, Sony Camera and laptop.
  • 13. 1. Additions to existing product lines - products that are line extensions in the firm’s current market ex. P&G’s Tide Liquid Detergent, Coke zero, Coke Light 1. Improvements and Revisions to exiting products. - current products made better ex. Sunsilk, Bear Brand Milk
  • 14. 1. Repositionings - products that are retargeted for a new use or application. ex. Aspirin repositioned as a safeguard against heart attack. Arm & Hammer Baking Soda repositioned as a refrigerator’s deodorant. 6. Cost reductions - new products that simply replace existing products in the line, providing the customer similar performance but at a lower cost. ex. Safeguard in plastic packaging
  • 15. Activity 1:  List down as many as you can on the Breakthrough Innovations that changed yours lives.
  • 17. Breakthrough Innovations That Changed Our Lives  Personal computer  Automatic teller  MS-DOS  Microwave oven  Answering machine  Magnetic Resonance Imaging  Photocopier  Velcro fastener  Gene-splicing technique  Pocket calculator  Touch-tone telephone  Microsurgery  Fax machine
  • 18. Laser surgery  Camcorder  Birth control pill  Apollo lunar spacecraft  Space shuttle  Home VCR  Computer disk drive  Home smoke alarm  Communication satellite  Organ transplanting  CT scan  Bar coding  Fiber-optic systems  Liquid crystal display  Integrated circuit  Disposable diaper  CAD/CAM
  • 19. Note:  This list was completed in the early part of the 1990’s. If you were to redo the list today, undoubtedly the Internet or World Wide Web would be in the top 30.  What other products would you like to add if you were compiling this list today?