Introduction to COA Accreditation
- 1. An Introduction COA Accreditation
- 2. March 11© Council on Accreditation 2005 All Rights Reserved2Who is COA?Independent Accredit full array of community-based behavioral health care and social service organizationsPrivate, non-profit established in 1977 by CWLA and ACFMore than 1500 private and public organizations accredited or in processAll 50 states, Canada, Puerto Rico, Bermuda, the Philippines, Great Britain
- 3. March 11© Council on Accreditation 2005 All Rights Reserved3Characteristics of COA Accreditation Open, facilitative, collaborative processPerson-centered service deliveryFour – year accreditationProcess takes 12-18 monthsVolunteer professionalsIncludes all programs and servicesReview of all aspects of an organizations operationsSeveral opportunities to show implementation...and correct problems
- 4. March 114
- 5. March 11© Council on Accreditation 2005 All Rights Reserved5Types of Organizations Seeking AccreditationNonprofitsFor-profitsPublic AgenciesState, County, MunicipalTribal ProgramsNetwork Lead Agencies Intercountry Adoption
- 6. March 11© Council on Accreditation 2005 All Rights Reserved6Standards WebsitesPrivate Organization 8th Edition StandardsPublic Agency 8th Edition Standardswww.coastandards.orgCanadian Organization 8th Edition Standardswww.coacanadastandards.orgAfter School Program Standardswww.coaafterschool.org
- 7. March 11© Council on Accreditation 2005 All Rights Reserved7Services We AccreditChild and Family ServicesMental Health ServicesSubstance Abuse / Opiod TreatmentAging ServicesHomeless ServicesServices for the Developmentally DisabledJuvenile JusticeService-Provider NetworksCredit Counseling ServicesHague Inter-country AdoptionAfter School Programs
- 8. March 11© Council on Accreditation 2005 All Rights Reserved8The Benefits of Accreditation
- 9. March 11© Council on Accreditation 2005 All Rights Reserved
- 10. 10External RecognitionGovernmentalDeemed StatusAccreditation MandatesTiered ReimbursementTraining or Financial SupportThe Field Sponsoring and Supporting OrganizationsUnited WaysInsurance and Managed Care Blue Cross / Blue ShieldMagellan, Managed Health Services, Behavioral Health Services, Inc.Foundations
- 11. March 11© Council on Accreditation 2005 All Rights Reserved11COA Recognition in OhioAfter School Programs Tiered Reimbursement The Ohio Department of Job and Family Services, Bureau of Child Care and DevelopmentMental Health Deemed Status The Ohio Department of Mental Health Contractor MandateThe Ohio Department of Mental Health Residential Treatment Facilities Medicaid Mandate Substance Abuse Contractor Mandate The Ohio Department of Alcohol and Drug Addiction Services
- 12. Sponsor OrganizationsSupporting OrganizationsAmerican Association of Children's Residential CentersANCOR Child Welfare League of CanadaEagle Program of United Methodist AssnEmployee Assistance Society of North America Mental Health Corporations of America National Association for Children's Behavioral HealthNational Assn of Social WorkersNational Alliance for the Mentally Ill National Assn of State Alcohol and Drug Abuse DirectorsNational Assn of Therapeutic Wilderness Therapy ProgramsNational Council for Community Behavioral HealthcareAlliance for Children and Families Association of Jewish Family & Children's Agencies Catholic Charities USAChild Welfare League of AmericaChildren's Home Society of AmericaFoster Family-based Treatment AssnJoint Council on International AdoptionLutheran Services in AmericaNational Council on AdoptionNational Foundation for Consumer CreditNational Network for YouthNational Organization of State Associations for ChildrenVolunteers of America
- 13. March 11© Council on Accreditation 2005 All Rights Reserved13COA Standards
- 14. March 11© Council on Accreditation 2005 All Rights Reserved14COA's 8th Edition StandardsRigorous, Relevant, RealisticDeveloped by the fieldGoal statements -- don't have to be perfectDescribe WHAT not HOWCore set of administration and management standards
- 15. March 11© Council on Accreditation 2005 All Rights Reserved15How Are Standards Developed?Extensive review of literatureExpert consensusNational Standards Advisory Panels Program visitsDirect feedback from stakeholdersField Review
- 16. 16Expert PanelsGuardianship of Minors
- 17. Juvenile Justice
- 18. Native American, Aboriginal, and First Nation Children and Family Services
- 20. Outcomes Measurement and Quality Improvement
- 22. Public Agency
- 28. Aging Services
- 30. Board Standards
- 31. Child and Family Services
- 37. Financial Management and Debt CounselingMarch 11© Council on Accreditation 2005 All Rights Reserved
- 39. www.coanet.org
- 40. March 11© Council on Accreditation 2005 All Rights Reserved19Administration & ManagementAdministration and ManagementEthical PracticeFinancial ManagementGovernanceHuman ResourcesNetwork AdministrationPerformance and Quality ImprovementRisk Prevention and ManagementService Delivery AdministrationAdministrative and Service EnvironmentBehavior Support and ManagementClient RightsTraining and Supervision
- 41. March 11© Council on Accreditation 2005 All Rights Reserved20Service Standards: Common ElementsAccess / OutreachAssessmentService PlanningService PhilosophyService ElementsCase ClosingAftercare and Follow-upPersonnel
- 42. March 11© Council on Accreditation 2005 All Rights Reserved21COA Accreditation Process
- 43. Steps in the ProcessMarch 11© Council on Accreditation 2005 All Rights Reserved22
- 44. Step 1 - ApplicationVerification of eligibilityAccreditation agreement and feeDescription of rights and responsibilitiesStep 2 - AssessmentMatch programs to COA's service standards
- 45. Establish important dates and milestones
- 46. Site Visit 6-9 monthsStep 3 - Self-StudyThe Heart of the accreditation processEvaluate practices against standardsPrepare Self-Study DocumentStep 4 - Site Visit2-3 peer reviewers for 2-3 days
- 47. Activities
- 48. Interview staff, Board, stakeholders
- 49. Review documents and records
- 50. Visit programs
- 51. Observe staff/client interactionsStep 5 - Ratings ReportSummarizes important findingsSpecific recommendationsStep 6 - Accreditation CommissionReviews site visit report and orgs response
- 52. Makes accreditation decisionStep 7 - Maintaining AccreditationMaintain and sustain implementation
- 53. Annual reportCouncil on Accreditation120 Wall Street, 11th FloorNew York, NY 10005telephone 1-866-262-8088Joe Frisino:jfrisino@coanet.orgCOAnet: www.coanet.orgCOA Standards: www.coastandards.org Canadian Standards: www.coacanadastandards.orgAfter School Standards: www.coaafterschool.org