1. The document discusses the importance of instructional guides when selling products. It provides examples of key information to include in a guide such as outlining topics, listing supplies, writing steps, and using clear language.
2. The document then asks a series of questions about instructional guides and business situations. Responses discuss promoting guides, creating a mobile phone guide, and researching before designing a manual.
3. Concept maps are developed to organize information from the articles. Keywords are defined such as "conceptualize," "steps and lists," and "supplies for project." Questions are also posed about the content.