IT Computer Room Health Check (ITCRHC)
Revealing what you are not seeing
In 2003 our Company was formed according to the Florida Business Corporation
Act under the name of “Customer Support Services Inc.” From the beginning CSS
was requested by Hewlett Packard Inc. to provide exclusive services to selected
customers in Central America and Caribbean region.
After 13 years of delivering outstanding services and 99% of customer
satisfaction, CSS is now expanding and offering services to US and Latin America
regions following the new vision and getting ready to celebrate our 15th
anniversary.
Who can sponsor
services
o IT Managers
o Facility Managers
o Security Managers
o Operation Managers
o Customer Services
Managers
o Commercial Managers
o CEOs
Eliminate incoherence
Take Risk control
Base Line
Improve Uptime
Certifications:
ESD: Re-certification complies with the ANSI/ESD S20.20 ESD control program guidelines
as well as to JEDEC JESD625, IEC 61340-5, and IPC-610 standards. NEC: The National
Electrical Code® Certificate
Regulations:
 National Fire Protection Association- U.S.
 National Electrical Code- U.S. NEC-
electrical wiring design, to prevent fire in
structures.(minimum design standards)
 ASHRAE develops standards concerned
with refrigeration processes and the design
and maintenance of indoor environments
 Underwriter’s Labs- U.S. U.L- equipment
design, to prevent fire caused by
equipment.
 Occupational Safety Hazards Association-
U.S.-OSHA- personnel safety in the
workplace.
NEC: The National Electrical Code® Certificate
International Regulations:
 VDE- Electrical Practices- Germany
 CEC- Canadian Electrical Code
 IEEE – United Kingdom
 National Electric Code of Country
National Electrical code:
 Article 90 Intro and Purpose
 Article 100 Definitions
 Article 110-26 Spaces About Electrical
Equipment
 Article 210 Branch Circuits
 Article 210-7 Receptacles and Cord
Connectors
 Article 250 GROUNDING
 Article 310 & 400 with associated
tables- Ampacities
 Article 645 Information Technology
equipment
Scope of IT room
Infrastructure Assessment
Data must be collected and processed in order to provide the deliverables in a
report, as well as floor plans showing equipment layout to scale. Our consultants
will validate if the access and working spaces are efficient.
Part of their extensive assessment include the
review of electrical distribution, quality of electrical
power for harmonic distortion, overheating of
neutrals, transformers and induction motors,
deterioration or failure of power factor correction
capacitors and pronounced magnetic fields near
transformers and switchgear. We possess the most
modern tools required to perform at maximum
accuracy.
Wiring distribution will be also checked using a
variety of methods, such as currents measures,
magnetic fields and static .
Scope of Thermal Assessment
Cooling is the neuralgic concern
in most Data Centers and
offices, which is why checking
temperature, humidity and
airflow is so important. This
service takes special care to
collect temperature in different
points within a Data Center. To
do that we are using data
loggers with an external
temperature sensor.
IT room infrastructure service assessment
Basic:
 IT room Ocular examination and
floor plans diagram
 Space revision
 Raised floor check
 Electrical Power analysis
 Cooling (HVAC)
 Airflow management
 Contamination discover
 Radio frequency interference (RFI)
and electromagnetic interference
(EMI)
 Sound Levels
Channel one monitoring inout power communication rack S11, channel two CAT 6 caommunication cables, channel three console cables, channel
CH1
20 mA/div dc
4 us/div
CH2
20 mA/div dc
4 us/div
CH3
20 mA/div dc
4 us/div
CH4
1 V/div dc
4 us/div
KDOT01.08.04
IT room infrastructure service assessment
Optional assessment areas:
 Fire protection
 Shutdown controls
 Environmental monitoring systems
 Power quality
 Maintenance levels of data center support equipment
Thermal Concise Overview
 Analysis of space, power, and cooling, to identify, determine and eliminate
cooling issues
 Airflow diagram
 Under-floor and overhead airflow obstructions scanning
 Equipment row orientation best practices
Additionally to Concise service:
 Recommended for effective relocation of air conditioners if needed no
limited to
 Placement and cooling potential of perforated airflow panels or grilles
recommendations
 Thermal modeling will examine supply airflows only. We will model "what
if" scenarios to determine alternative solutions to cooling issues that it is
observed as part of the assessment.
 Written report will be provided that will include observations, thermal
modeling results, and recommendations for improvement.
Thermal Midway Overview
Thermal Exhaustive Assessment
Additionally to Midway service:
 The thermodynamics beneath a raised floor (if applicable), above the
floor, and above the ceiling (if applicable) are included.
 Static pressures, airflow distribution, and temperature gradients.
 Monitoring of air conditioning performance.
 Multiple cooling system (if applicable); e.g., redundant systems.
 Power consumption and thermal load of individual equipment racks.
 Dimensional Diagram of the entire data center.
Strongly suggested
•As a Base Line of your IT
Computer Room environment
parameters.
•Let you know how efficiently
you are using the environmental
resources.
•Knowledge about IT Computer
Room risks.
•Prevent downtimes applying
Data Center best practices.
•Be sure the environment is
appropriate to receive new
equipment.
•Improve IT computer Room to
a new Class Level.
Service Types
ITCRHC – Concise
IT room infrastructure assessment + Thermal concise overview.
ITCRHC – Midway
IT room infrastructure assessment + Thermal midway revision.
ITCRHC – Exhaustive
IT room infrastructure assessment + Thermal exhaustive assessment.
Services Description Consice Midway Exhaustive
Good Practices
Floor Plan Drawing ✅
Floor Plan Detailed Drawing ✅ ✅
Revision of labeling. ✅ ✅
Infrastructure management procedures ✅ ✅
Expose to danger Safety measures
Interviews with Managers and operational personnel. ✅ ✅ ✅
Discuss effects of electricity shock and prevention. ✅ ✅ ✅
Floor surfaces and table material check for potential ESD
(electromagnetic Discharge)
✅ ✅
Safe operational work layouts. ✅ ✅ ✅
Power Treatment
Electrical Inspection to prevent injuries. ✅ ✅ ✅
Check conductor’s protection from physical damage. ✅ ✅ ✅
Circuit Protection review ✅ ✅
Detection of Harmonic Distortion, over and under voltages,
transients.
✅
Brownouts, blackouts and dropouts. ✅
Check of Power factor. ✅
Services Description Consice Midway Exhaustive
Holistic Grounding
Discovering holistic earthlings. ✅
Check brief grounding system at equipment level. ✅
Check ground voltage Potential. ✅ ✅ ✅
Thermal Assessment
Collect temperature and humidity minimum 24 hours. ✅ ✅ ✅
Discover Airflow Obstructions. ✅
Sound and Vibration verification. ✅ ✅ ✅
Airflow diagram ✅ ✅ ✅
Under-floor and overhead airflow obstrutions scanning ✅ ✅
Impact of under-flow obstruction to airflow ✅
Thermal modeling supply airflow only ✅ ✅
Thermal modeling supply airflow and retur air flows ✅
Electromagnetic Interferences detection
Locate EMI (Electromagnetic Interference) Hotspots. ✅ ✅ ✅
Contamination and Corrosion
Check environment for metallic filaments presence. ✅ ✅ ✅
Report ✅ ✅ ✅
Adendum (Executive Report)
Adendum (Thermal Modeling, Rise Flow Scanning & Electrical Ex.Reports)
Thermal Modeling
Electrical
Rise Flow Scanning
Adendum (Air flow, Floor plan Diagrams Ex.Reports)
Air Flow Diagram Floor Plan Diagram
Cable labeling

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IT Computer Room Health Check

  • 1. IT Computer Room Health Check (ITCRHC) Revealing what you are not seeing
  • 2. In 2003 our Company was formed according to the Florida Business Corporation Act under the name of “Customer Support Services Inc.” From the beginning CSS was requested by Hewlett Packard Inc. to provide exclusive services to selected customers in Central America and Caribbean region. After 13 years of delivering outstanding services and 99% of customer satisfaction, CSS is now expanding and offering services to US and Latin America regions following the new vision and getting ready to celebrate our 15th anniversary.
  • 3. Who can sponsor services o IT Managers o Facility Managers o Security Managers o Operation Managers o Customer Services Managers o Commercial Managers o CEOs Eliminate incoherence Take Risk control Base Line Improve Uptime
  • 4. Certifications: ESD: Re-certification complies with the ANSI/ESD S20.20 ESD control program guidelines as well as to JEDEC JESD625, IEC 61340-5, and IPC-610 standards. NEC: The National Electrical Code® Certificate Regulations:  National Fire Protection Association- U.S.  National Electrical Code- U.S. NEC- electrical wiring design, to prevent fire in structures.(minimum design standards)  ASHRAE develops standards concerned with refrigeration processes and the design and maintenance of indoor environments  Underwriter’s Labs- U.S. U.L- equipment design, to prevent fire caused by equipment.  Occupational Safety Hazards Association- U.S.-OSHA- personnel safety in the workplace. NEC: The National Electrical Code® Certificate
  • 5. International Regulations:  VDE- Electrical Practices- Germany  CEC- Canadian Electrical Code  IEEE – United Kingdom  National Electric Code of Country
  • 6. National Electrical code:  Article 90 Intro and Purpose  Article 100 Definitions  Article 110-26 Spaces About Electrical Equipment  Article 210 Branch Circuits  Article 210-7 Receptacles and Cord Connectors  Article 250 GROUNDING  Article 310 & 400 with associated tables- Ampacities  Article 645 Information Technology equipment
  • 7. Scope of IT room Infrastructure Assessment Data must be collected and processed in order to provide the deliverables in a report, as well as floor plans showing equipment layout to scale. Our consultants will validate if the access and working spaces are efficient. Part of their extensive assessment include the review of electrical distribution, quality of electrical power for harmonic distortion, overheating of neutrals, transformers and induction motors, deterioration or failure of power factor correction capacitors and pronounced magnetic fields near transformers and switchgear. We possess the most modern tools required to perform at maximum accuracy. Wiring distribution will be also checked using a variety of methods, such as currents measures, magnetic fields and static .
  • 8. Scope of Thermal Assessment Cooling is the neuralgic concern in most Data Centers and offices, which is why checking temperature, humidity and airflow is so important. This service takes special care to collect temperature in different points within a Data Center. To do that we are using data loggers with an external temperature sensor.
  • 9. IT room infrastructure service assessment Basic:  IT room Ocular examination and floor plans diagram  Space revision  Raised floor check  Electrical Power analysis  Cooling (HVAC)  Airflow management  Contamination discover  Radio frequency interference (RFI) and electromagnetic interference (EMI)  Sound Levels Channel one monitoring inout power communication rack S11, channel two CAT 6 caommunication cables, channel three console cables, channel CH1 20 mA/div dc 4 us/div CH2 20 mA/div dc 4 us/div CH3 20 mA/div dc 4 us/div CH4 1 V/div dc 4 us/div KDOT01.08.04
  • 10. IT room infrastructure service assessment Optional assessment areas:  Fire protection  Shutdown controls  Environmental monitoring systems  Power quality  Maintenance levels of data center support equipment
  • 11. Thermal Concise Overview  Analysis of space, power, and cooling, to identify, determine and eliminate cooling issues  Airflow diagram  Under-floor and overhead airflow obstructions scanning  Equipment row orientation best practices
  • 12. Additionally to Concise service:  Recommended for effective relocation of air conditioners if needed no limited to  Placement and cooling potential of perforated airflow panels or grilles recommendations  Thermal modeling will examine supply airflows only. We will model "what if" scenarios to determine alternative solutions to cooling issues that it is observed as part of the assessment.  Written report will be provided that will include observations, thermal modeling results, and recommendations for improvement. Thermal Midway Overview
  • 13. Thermal Exhaustive Assessment Additionally to Midway service:  The thermodynamics beneath a raised floor (if applicable), above the floor, and above the ceiling (if applicable) are included.  Static pressures, airflow distribution, and temperature gradients.  Monitoring of air conditioning performance.  Multiple cooling system (if applicable); e.g., redundant systems.  Power consumption and thermal load of individual equipment racks.  Dimensional Diagram of the entire data center.
  • 14. Strongly suggested •As a Base Line of your IT Computer Room environment parameters. •Let you know how efficiently you are using the environmental resources. •Knowledge about IT Computer Room risks. •Prevent downtimes applying Data Center best practices. •Be sure the environment is appropriate to receive new equipment. •Improve IT computer Room to a new Class Level.
  • 15. Service Types ITCRHC – Concise IT room infrastructure assessment + Thermal concise overview. ITCRHC – Midway IT room infrastructure assessment + Thermal midway revision. ITCRHC – Exhaustive IT room infrastructure assessment + Thermal exhaustive assessment.
  • 16. Services Description Consice Midway Exhaustive Good Practices Floor Plan Drawing ✅ Floor Plan Detailed Drawing ✅ ✅ Revision of labeling. ✅ ✅ Infrastructure management procedures ✅ ✅ Expose to danger Safety measures Interviews with Managers and operational personnel. ✅ ✅ ✅ Discuss effects of electricity shock and prevention. ✅ ✅ ✅ Floor surfaces and table material check for potential ESD (electromagnetic Discharge) ✅ ✅ Safe operational work layouts. ✅ ✅ ✅ Power Treatment Electrical Inspection to prevent injuries. ✅ ✅ ✅ Check conductor’s protection from physical damage. ✅ ✅ ✅ Circuit Protection review ✅ ✅ Detection of Harmonic Distortion, over and under voltages, transients. ✅ Brownouts, blackouts and dropouts. ✅ Check of Power factor. ✅
  • 17. Services Description Consice Midway Exhaustive Holistic Grounding Discovering holistic earthlings. ✅ Check brief grounding system at equipment level. ✅ Check ground voltage Potential. ✅ ✅ ✅ Thermal Assessment Collect temperature and humidity minimum 24 hours. ✅ ✅ ✅ Discover Airflow Obstructions. ✅ Sound and Vibration verification. ✅ ✅ ✅ Airflow diagram ✅ ✅ ✅ Under-floor and overhead airflow obstrutions scanning ✅ ✅ Impact of under-flow obstruction to airflow ✅ Thermal modeling supply airflow only ✅ ✅ Thermal modeling supply airflow and retur air flows ✅ Electromagnetic Interferences detection Locate EMI (Electromagnetic Interference) Hotspots. ✅ ✅ ✅ Contamination and Corrosion Check environment for metallic filaments presence. ✅ ✅ ✅ Report ✅ ✅ ✅
  • 19. Adendum (Thermal Modeling, Rise Flow Scanning & Electrical Ex.Reports) Thermal Modeling Electrical Rise Flow Scanning
  • 20. Adendum (Air flow, Floor plan Diagrams Ex.Reports) Air Flow Diagram Floor Plan Diagram Cable labeling