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BlackWire Consulting Group is a communications management firm that helps clients reduce unnecessary telecom expenses. They take responsibility for selecting, provisioning, and managing all of a client's communication services. Based on an analysis, they will identify needed services, match the client with the right providers, and negotiate contracts to ensure the best terms. When clients work with BlackWire, they benefit from having a dedicated team focused on their communications needs and saving 15-35% on services.
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- 1. Communications Management Firm “Be Business Driven not Technology Led” BlackWire Consulting Group 444 Brickell Ave Miami, Florida 33317Phone: 1305-744-5075www.blackwireconsulting.com
- 2. Our ApproachBlackWire Consulting Group , Communications management firm that helps our clients eliminate unnecessary telecommunication expenditures by taking responsibility for the selection, provisioning an on-going management of our clients communications services. We act as the single point of responsibility for all communications services, Inventory and billing. Based on our analysis we will:Identify the services you need and match you with the right provider(s)
- 3. Negotiate the contract to ensure that you get the right terms and conditions
- 4. Partner with you to get there!About UsWho care’s what do your clients say about you………. , “We could have never done this implementation in Brazil without the help of BCG”- Todd Hawes Palladium Energy“Your team just saved us countess man hours and headache catching a clause in our contract that would have locked us into another three year term- “Large International Investment BankThanks all your hard work while I was away on leave” -Greg Fishbein Talpion Hedge Fund“Thank you for getting our vendor to make concessions I normally wouldn’t have asked for” Financial Services Firm
- 5. When should you call BCG Are not satisfied with your voice, data or Internet communicationsCannot afford to have any of your systems go down.Are concerned that you are overpaying.Want to explore IP Telephony.Have not reviewed your communication services in over a year.Need to connect remote workers in one integrated solution.Are not leveraging wireless technology to its fullest extent.Are looking to implement a data networkLack the internal resources to manage your systems and carriersAre moving or expanding and want to upgrade your system.Have multiple services/locations and want a consolidated bill.Have to call multiple vendors to resolve a problem.
- 6. Its all about the applicationNext Generation Telepresense
- 7. Questions QuestionsHow do you know you’re actually getting the best service for the price?How do we eliminate unnecessary expenses?What is the risk to the business if we are down for a significant amount of time?How many service provider contracts are in place?How do insure our invoices are correct?How do we make better decisions as it relates to technology?In an outage how do we get services back up?How do we connect to our global partners?How do I mitigate risk when choosing new vendors?Do we have an inventory of our services?Who’s negotiating our contracts?Do we have an on staff product expert?How do we better serve our clients“BCG saved us 4k per month off services our provider told us was best and final”
- 8. Full Life Cycle ManagementInventory Carrier Invoices to Carriers customer service recordsMonthly Audit Invoices are audited and checked for errorsAdditions and ChangesOne call for any change requestWireless OptimizationCorrect Plan and Monthly AuditTracking SavingsMonthly savings against bench markRepair ResolutionDiagnosing and opening and closing trouble ticketsProvisioningTransition from one carrier to the nextContract NegotiatingEach time a service is added our team negotiates terms on our clients behalfContract MonitoringNo more auto-renewsProduct and Service ConsultingVendor Product SelectionTechnical ConsultingWork with our vendors to solve technical issues
- 9. Outcome when working withYou’ll have a team dedicated your companies best interestOne number to call for all services Your company will be buying services wholesale saving15-35%More happy productive employees, less time doing unproductive time laden tasksLess internal strife knowing that you were provided a broad array of service provider optionsWill not have to take sales calls, eng meetings, SLA, MSA, contracts discussionWill not call your providers NOCYour invoices will be checked for discrepancies everyone monthHave a team dedicated to insuring your services are installed properly and on-timeDon’t be forced into long contracts
- 10. Case StudyAudio Conferencing Savings 26% International Internet Circuit Savings 29% per monthWith the savings installed new Polycom HDX conferencing system in 4 LocationsService installed and running 5 days early while IT Manager was in Hawaii “You just paid for this Polycom System”- Todd Hawes Palladium Energy
- 11. Product and Service ConsultingGlobal EthernetDedicated Bandwidth Toll Free, Premise or HostedProactive Monitoring
- 12. Data Services Network Dedicated bandwidthReceive all the network bandwidth you need, when you need it, with speeds available from 10 to 1000 Mbps.Unsurpassed reliability Our self-healing fiber ring topology protects your critical data and provides best-in-class network availability and resiliency.Easy scalabilityWe ensure enough capacity at the point of installation to meet your from day one and in the future.Valuable security We protect and segment all customer traffic on our network.True simplicity Our flat-rate pricing, seamless installation, predictable billing.Applications: HFT, Back-Up, Replication, WAN, Applications delivery
- 13. Internet ServicesOur partners have created dedicated Internet service is delivered over our 100% fiber optic, metro Ethernet network. The all-inclusive, dedicated Internet package is scalable to grow with your networking requirements and sized to fit your company's Internet connectivity needs.Utilizes multiple peering arrangements to the Internet backbone Managed routing and security options available Scalable bandwidth options of 5 to 1,000 Mbps Packages include email, IP allocation, DNSApplications: E-commerce Sales /Marketing Web Presence, Research
- 14. Voice ServicesBCG offers both managed and unmanaged voice solutions to fit your businesses needs. If you choose to manage your own voice system, VoIP and traditional solutions are available. Or, if you prefer, our vendors can manage your system, through our Hosted or Premise-based options. All voice services are available in a variety of minutes-of-use options (10,000 to 1,000,000), include Internet service and are delivered over our 100% full fiber-optic network. And what’s more, you can often add bandwidth or minutes with a simple phone call.Hosted–Premise-Toll Free- Bundles
- 15. Managed ServicesOur turnkey solutions are managed by our vendor partners including planning, designing, installation, proactive monitoring and maintenance. Allow your business to realize the benefits of outsourcing the complexities and costs associated with these service
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