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THE FUTURE OF RETAIL
Autumn, 2012
Kyiv
Thursday, October 25, 2012
Our knowledge and experience in the digital space give an
opportunity to rethink the information processes in the retail industry.
JayaDigital has an extensive portfolio of turnkey eCommercial
projects and startups.
JayaDigital unites people, business and technology
Thursday, October 25, 2012
THE EVOLUTION OF THE RETAIL INDUSTRY
Current state of the market is very unclear for many offline vendors. On the other hand, leading online vendors are
celebrating quick growth and looking for new opportunities.
RETAIL CHALLENGES:
- multichannel model
- technology integration
(smart screens, in-store tablets and NFC)
- mobile channel integration
- auditing
- economic forecasts uncertainty
- small stores threats
- trendy stores marketing limitations
Thursday, October 25, 2012
DISTRIBUTED MARKETPLACE
Multivendor solutions capable to integrate any kind of business with numerous vendors and customers into new generation
retail platform.
SOLUTIONS:
- empowering large-scale retail ecosystems
- unique trade backend for any business
- customer-centric platforms
Thursday, October 25, 2012
eCOMMERCE IS THE DEFINITE FUTURE OF THE MASS MARKET
Personalized approach to business model and flexible finance evaluation ensures fast and smooth entrance to highly
competitive digital retail market.
SOLUTIONS:
- world leading platform for eCommerce
- full enterprise suite
- state-of-art tools for your business
- large number of specialized modules
- conversion control
- financial tools integration
Thursday, October 25, 2012
ONLINE SALES GROWTH IS EXPECTED TO OVERTAKE TRADITIONAL SALES IN LESS THAN 10 YEARS
During nearest years retail industry will face the rapid growth of eCommerce incomes and combination
of appropriate sales strategies and tactics will allow your business to succeed in new realities.
Source: Goldman Sachs Research and International Data Corp. estimates
0 bln.
20 bln.
40 bln.
60 bln.
80 bln.
2010 2012 2014 2016 2018 2020
On-line Growth Off-line Growth
Thursday, October 25, 2012
AMAZON IS THE LARGEST ONLINE RETAILER WITH $48 BLN. REVENUE IN 2011
Global retail ecosystem is leading domestic markets. Key trend is consolidation of financial flows
around key players that unite expertise and marketing excellence with technological maturity.
Thursday, October 25, 2012
UKRAINE IS ONE OF THE QUICKEST GROWING MARKET GLOBALLY
Its online shopping industry will increase to $1 billion by the end of 2012 with 30% of annual growth.
Source: Allegro Group Ukraine
CURRENT STATE:
- huge potential of growth
- many small and medium retailers are still
offline
- weak government regulation
- possible enlargement of market to $3-4
billions in 2013
Thursday, October 25, 2012
TRANSPARENT STRUCTURE OF THE MARKET
Home appliance, Computers and Clothes are top categories of Ukrainian online market. These and
other categories data are proved by years, while many products and services are still offline.
Source: ub.ua, ain.ua
22%
20%
10%
6%
6%
5%
4%
4%
3%
3%
3%
3%
2%
2%
2%
Household Appliances And Electronics
Computers, Laptops And Hardware
Clothes And Shoes
Furniture
Kids Related Products
Mobile Phones
Food
Auto Parts
Sport,Tourism, Fishing
Books
Office Appliances
Tickets
Accessories
Digital Content
Group Buys
B2B Equipment
Jewelry
Construction Materials
Presents
Cosmetics And Perfumes
Home Accessories
Drugs
Flowers
Sex-shops
Pet Products
Hypermarket
Thursday, October 25, 2012
STABLE LEADERSHIP
Online retail shop “Rozetka.com.ua” with $130 mln. revenue in 2011 is the most successful internet
project in Ukraine and the market has not been consolidated yet.
Source: Forbes.ua
Thursday, October 25, 2012
UNDERSTANDING THE COMPLEXITY OF THE MARKET
eCommerce is a huge industry with numerous players and infinite number of solutions. It is necessary to ensure stable
growth despite any circumstances.
SOLUTIONS:
- platform thinking approach
- 10+ years technology experience
- permanent analysis of the market
Thursday, October 25, 2012
eCOMMERCE IS A PROPER STRATEGY FOR GROWTH
Technology application is the corner stone of success of world leading companies for the last
decade
Thursday, October 25, 2012
MAGENTO IS #1 TECHNOLOGY FOR E-COMMERCE
JayaDigital team works with Magento platform for 2+ years. Our experience allows us to integrate
most appealing and complex business models with local and global reach.
Source: aheadworks
Thursday, October 25, 2012
TRUSTED BY LEADING BRANDS WORLDWIDE
Innovative companies around the world trust Magento Enterprise Edition to power their eCommerce
success.
Thursday, October 25, 2012
ONE SOLUTION FOR ANY eCOMMERCE PROJECT
Magento platform provides full enterprise suite for business needs
Thursday, October 25, 2012
MULTICHANNEL RETAIL ECOSYSTEM
Uniting all touchpoints with the customers around new generation cloud-based platform gives wide control possibilities to
maintain and scale both offline and online business.
SOLUTIONS:
- separate interfaces for POS, vendors,
administration and customers
- cross-platform desktop & mobile
integration
- flexible data export tools for taxation and
other reporting purposes
Thursday, October 25, 2012
INNOVATIVE SALES INTERFACES
Any UI & UX design strategy can be implemented to achieve highest level of customer satisfaction and raise the conversion
rates to the forecasted level.
Thursday, October 25, 2012
MOBILE COMMERCE
Most growing channel of retail industry requires adaptation of interfaces and integration of new payment tools.
As a result consumer will be able to make a purchase on the fly.
SOLUTIONS:
- mobile web interfaces
- cross-platform applications
- social media integration
- classic marketing tools (SMS)
- QR-codes marketing
- location-based mobile adveritising
- integration of NFC and mobile
payments
- augmented reality solutions
Thursday, October 25, 2012
SPECIALIZED INTERFACE FOR ANY VENDOR
Each business has its unique features and processes. We offer tailored tools for every situation to integrate new merchants
fast and efficient.
SOLUTIONS:
- unique admin interface for any business
- autonomous management of own ERP
- warehouse integration
- advanced reporting tools
Thursday, October 25, 2012
eCOMMERCE INNOVATIONS
Engagement of consumers into the shopping process raises the possibility of the purchase and creates powerful brand
advocates among the visitors of the web-site.
SOLUTIONS:
- augmented reality catalogues
- geo location services
- desktop and mobile integration
- virtual dressing room
Thursday, October 25, 2012
ADVANCED ANALYTICS
Every activity of the audience is tracked to monitor conversion rates, achieve goals and control overall product
performance. Professional eCommerce data is available together with standard user data.
SOLUTIONS:
- Standardised Reporting
- Understand the Big Picture
- Measure and change
- Segment your market based on real data
- Make faster and smarter decisions
- Aligning Metrics with Business Goals
- Online Marketing Performance
Management
- Optimizing Homepage and Landing Pages
Thursday, October 25, 2012
ENTERPRISE RESOURCE PLANNING
One of the key challenges for the retail and any other industry is integration of backoffice resource management with real
life market transactions. Today we can move your business to clouds and gain full control on each stage.
SOLUTIONS:
- cloud based resource management
- multistock support
- any business integration
Thursday, October 25, 2012
NEXT GENERATION LOGISTICS
Current state of the logistic industry is a corner stone for the eCommerce market. Our R&D in this field offers a new
combination of platforms and solutions for fast and smooth delivery.
SOLUTIONS:
- cloud ERP platform
- smart logistics modules
- full cycle interoperability services
Thursday, October 25, 2012
RELIABLE TURNKEY DIGITAL RETAIL ECOSYSTEM
We propose to build eCommerce platform to operate both in b2c and b2b segments and
control all aspects of the business
Thursday, October 25, 2012
Olympus has launched its Magento-based online store
Success story
Source: en.wikipedia.org
Thursday, October 25, 2012
The North Face has launched its Magento-based online store
Source: en.wikipedia.org
Success story
Thursday, October 25, 2012
InKind has launched its Magento-based logistics solution which saves up to 18 millions
pounds monthly for UK charities
Source: en.wikipedia.org
Success story
Thursday, October 25, 2012
German retailer WMF (wmf.com) goes international with Magento Enterprise solution
Source: en.wikipedia.org
“The new WMF website impressively
confirms what can be done with modern
open source technology like Magento
Enterprise. We are happy that we have
realized this successful web presence
with so many wonderful details.”
Josef Willkommer
Manager eBusiness, WMF-GROUP
Success story
Thursday, October 25, 2012
Requirements
identification
Technical assessment
Business needs
analysis
Business processes
analysis
Platform development
Testing
Programming
Designing (UI) Tech&marketing support
Technology strategy
Marketing strategy
Conversion rate
optimization
1st stage 2nd stage 3rd stage
PROJECT INTEGRATION LOGICS
Bottom-up approach to eCommerce platform launch will guarantee stable growth
UX
Thursday, October 25, 2012
MULTI-CHANNEL MARKETING MODEL
Excellence of technological platform requires sophisticated marketing activities to attract the customer with simple and
relevant information about the product using advanced digital promo mechanics.
SOLUTIONS:
- cross-channel campaigns
- conversion rates optimization
- media planning and buying
TARGET AUDIENCE:
male, 25+, multitaskers, high income, single
Thursday, October 25, 2012
PROJECT DELIVERABLES
Our partners will get best-in-class e-commerce solutions with remarkable UX for their clients
and full integration with ERP system for their vendors
Thursday, October 25, 2012
UKRAINIAN TEA COMPANY (TM “CHAYNA KRAYINA”)
ukrteaco.com - is Magento-based online shop of leading Ukrainian tea importer
Our cases
Thursday, October 25, 2012
uConcierge
uconcierge.jayadigital.com - Ukrainian online marketplace of incoming tourist services
developed for EURO2012
Our cases
Thursday, October 25, 2012
BIKERLAND
bikerland.com.ua - is magento-based online shop of bike equipment
Our casesOur cases
Thursday, October 25, 2012
HEAVY MARKET COMPETITION IS THE IDEAL START CONDITION
Lots of player on the market are looking for the single solution that will satisfy all their needs. Our platform approach will
allow to empower the whole retail ecosystem with a single solution.
SOLUTIONS:
- tailored tools for all vendors
- flexible finance models
- clear added value for the whole market
Thursday, October 25, 2012
2012 © All rights reserved.
Some images in this document are used in reference purposes only.
JayaDigital.com // fb.com/JayaDigital // welcome@jayadigital.com
THANK YOU FOR ATTENTION!
Thursday, October 25, 2012

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JayaDigital_the_future_of_retail_2012

  • 1. THE FUTURE OF RETAIL Autumn, 2012 Kyiv Thursday, October 25, 2012
  • 2. Our knowledge and experience in the digital space give an opportunity to rethink the information processes in the retail industry. JayaDigital has an extensive portfolio of turnkey eCommercial projects and startups. JayaDigital unites people, business and technology Thursday, October 25, 2012
  • 3. THE EVOLUTION OF THE RETAIL INDUSTRY Current state of the market is very unclear for many offline vendors. On the other hand, leading online vendors are celebrating quick growth and looking for new opportunities. RETAIL CHALLENGES: - multichannel model - technology integration (smart screens, in-store tablets and NFC) - mobile channel integration - auditing - economic forecasts uncertainty - small stores threats - trendy stores marketing limitations Thursday, October 25, 2012
  • 4. DISTRIBUTED MARKETPLACE Multivendor solutions capable to integrate any kind of business with numerous vendors and customers into new generation retail platform. SOLUTIONS: - empowering large-scale retail ecosystems - unique trade backend for any business - customer-centric platforms Thursday, October 25, 2012
  • 5. eCOMMERCE IS THE DEFINITE FUTURE OF THE MASS MARKET Personalized approach to business model and flexible finance evaluation ensures fast and smooth entrance to highly competitive digital retail market. SOLUTIONS: - world leading platform for eCommerce - full enterprise suite - state-of-art tools for your business - large number of specialized modules - conversion control - financial tools integration Thursday, October 25, 2012
  • 6. ONLINE SALES GROWTH IS EXPECTED TO OVERTAKE TRADITIONAL SALES IN LESS THAN 10 YEARS During nearest years retail industry will face the rapid growth of eCommerce incomes and combination of appropriate sales strategies and tactics will allow your business to succeed in new realities. Source: Goldman Sachs Research and International Data Corp. estimates 0 bln. 20 bln. 40 bln. 60 bln. 80 bln. 2010 2012 2014 2016 2018 2020 On-line Growth Off-line Growth Thursday, October 25, 2012
  • 7. AMAZON IS THE LARGEST ONLINE RETAILER WITH $48 BLN. REVENUE IN 2011 Global retail ecosystem is leading domestic markets. Key trend is consolidation of financial flows around key players that unite expertise and marketing excellence with technological maturity. Thursday, October 25, 2012
  • 8. UKRAINE IS ONE OF THE QUICKEST GROWING MARKET GLOBALLY Its online shopping industry will increase to $1 billion by the end of 2012 with 30% of annual growth. Source: Allegro Group Ukraine CURRENT STATE: - huge potential of growth - many small and medium retailers are still offline - weak government regulation - possible enlargement of market to $3-4 billions in 2013 Thursday, October 25, 2012
  • 9. TRANSPARENT STRUCTURE OF THE MARKET Home appliance, Computers and Clothes are top categories of Ukrainian online market. These and other categories data are proved by years, while many products and services are still offline. Source: ub.ua, ain.ua 22% 20% 10% 6% 6% 5% 4% 4% 3% 3% 3% 3% 2% 2% 2% Household Appliances And Electronics Computers, Laptops And Hardware Clothes And Shoes Furniture Kids Related Products Mobile Phones Food Auto Parts Sport,Tourism, Fishing Books Office Appliances Tickets Accessories Digital Content Group Buys B2B Equipment Jewelry Construction Materials Presents Cosmetics And Perfumes Home Accessories Drugs Flowers Sex-shops Pet Products Hypermarket Thursday, October 25, 2012
  • 10. STABLE LEADERSHIP Online retail shop “Rozetka.com.ua” with $130 mln. revenue in 2011 is the most successful internet project in Ukraine and the market has not been consolidated yet. Source: Forbes.ua Thursday, October 25, 2012
  • 11. UNDERSTANDING THE COMPLEXITY OF THE MARKET eCommerce is a huge industry with numerous players and infinite number of solutions. It is necessary to ensure stable growth despite any circumstances. SOLUTIONS: - platform thinking approach - 10+ years technology experience - permanent analysis of the market Thursday, October 25, 2012
  • 12. eCOMMERCE IS A PROPER STRATEGY FOR GROWTH Technology application is the corner stone of success of world leading companies for the last decade Thursday, October 25, 2012
  • 13. MAGENTO IS #1 TECHNOLOGY FOR E-COMMERCE JayaDigital team works with Magento platform for 2+ years. Our experience allows us to integrate most appealing and complex business models with local and global reach. Source: aheadworks Thursday, October 25, 2012
  • 14. TRUSTED BY LEADING BRANDS WORLDWIDE Innovative companies around the world trust Magento Enterprise Edition to power their eCommerce success. Thursday, October 25, 2012
  • 15. ONE SOLUTION FOR ANY eCOMMERCE PROJECT Magento platform provides full enterprise suite for business needs Thursday, October 25, 2012
  • 16. MULTICHANNEL RETAIL ECOSYSTEM Uniting all touchpoints with the customers around new generation cloud-based platform gives wide control possibilities to maintain and scale both offline and online business. SOLUTIONS: - separate interfaces for POS, vendors, administration and customers - cross-platform desktop & mobile integration - flexible data export tools for taxation and other reporting purposes Thursday, October 25, 2012
  • 17. INNOVATIVE SALES INTERFACES Any UI & UX design strategy can be implemented to achieve highest level of customer satisfaction and raise the conversion rates to the forecasted level. Thursday, October 25, 2012
  • 18. MOBILE COMMERCE Most growing channel of retail industry requires adaptation of interfaces and integration of new payment tools. As a result consumer will be able to make a purchase on the fly. SOLUTIONS: - mobile web interfaces - cross-platform applications - social media integration - classic marketing tools (SMS) - QR-codes marketing - location-based mobile adveritising - integration of NFC and mobile payments - augmented reality solutions Thursday, October 25, 2012
  • 19. SPECIALIZED INTERFACE FOR ANY VENDOR Each business has its unique features and processes. We offer tailored tools for every situation to integrate new merchants fast and efficient. SOLUTIONS: - unique admin interface for any business - autonomous management of own ERP - warehouse integration - advanced reporting tools Thursday, October 25, 2012
  • 20. eCOMMERCE INNOVATIONS Engagement of consumers into the shopping process raises the possibility of the purchase and creates powerful brand advocates among the visitors of the web-site. SOLUTIONS: - augmented reality catalogues - geo location services - desktop and mobile integration - virtual dressing room Thursday, October 25, 2012
  • 21. ADVANCED ANALYTICS Every activity of the audience is tracked to monitor conversion rates, achieve goals and control overall product performance. Professional eCommerce data is available together with standard user data. SOLUTIONS: - Standardised Reporting - Understand the Big Picture - Measure and change - Segment your market based on real data - Make faster and smarter decisions - Aligning Metrics with Business Goals - Online Marketing Performance Management - Optimizing Homepage and Landing Pages Thursday, October 25, 2012
  • 22. ENTERPRISE RESOURCE PLANNING One of the key challenges for the retail and any other industry is integration of backoffice resource management with real life market transactions. Today we can move your business to clouds and gain full control on each stage. SOLUTIONS: - cloud based resource management - multistock support - any business integration Thursday, October 25, 2012
  • 23. NEXT GENERATION LOGISTICS Current state of the logistic industry is a corner stone for the eCommerce market. Our R&D in this field offers a new combination of platforms and solutions for fast and smooth delivery. SOLUTIONS: - cloud ERP platform - smart logistics modules - full cycle interoperability services Thursday, October 25, 2012
  • 24. RELIABLE TURNKEY DIGITAL RETAIL ECOSYSTEM We propose to build eCommerce platform to operate both in b2c and b2b segments and control all aspects of the business Thursday, October 25, 2012
  • 25. Olympus has launched its Magento-based online store Success story Source: en.wikipedia.org Thursday, October 25, 2012
  • 26. The North Face has launched its Magento-based online store Source: en.wikipedia.org Success story Thursday, October 25, 2012
  • 27. InKind has launched its Magento-based logistics solution which saves up to 18 millions pounds monthly for UK charities Source: en.wikipedia.org Success story Thursday, October 25, 2012
  • 28. German retailer WMF (wmf.com) goes international with Magento Enterprise solution Source: en.wikipedia.org “The new WMF website impressively confirms what can be done with modern open source technology like Magento Enterprise. We are happy that we have realized this successful web presence with so many wonderful details.” Josef Willkommer Manager eBusiness, WMF-GROUP Success story Thursday, October 25, 2012
  • 29. Requirements identification Technical assessment Business needs analysis Business processes analysis Platform development Testing Programming Designing (UI) Tech&marketing support Technology strategy Marketing strategy Conversion rate optimization 1st stage 2nd stage 3rd stage PROJECT INTEGRATION LOGICS Bottom-up approach to eCommerce platform launch will guarantee stable growth UX Thursday, October 25, 2012
  • 30. MULTI-CHANNEL MARKETING MODEL Excellence of technological platform requires sophisticated marketing activities to attract the customer with simple and relevant information about the product using advanced digital promo mechanics. SOLUTIONS: - cross-channel campaigns - conversion rates optimization - media planning and buying TARGET AUDIENCE: male, 25+, multitaskers, high income, single Thursday, October 25, 2012
  • 31. PROJECT DELIVERABLES Our partners will get best-in-class e-commerce solutions with remarkable UX for their clients and full integration with ERP system for their vendors Thursday, October 25, 2012
  • 32. UKRAINIAN TEA COMPANY (TM “CHAYNA KRAYINA”) ukrteaco.com - is Magento-based online shop of leading Ukrainian tea importer Our cases Thursday, October 25, 2012
  • 33. uConcierge uconcierge.jayadigital.com - Ukrainian online marketplace of incoming tourist services developed for EURO2012 Our cases Thursday, October 25, 2012
  • 34. BIKERLAND bikerland.com.ua - is magento-based online shop of bike equipment Our casesOur cases Thursday, October 25, 2012
  • 35. HEAVY MARKET COMPETITION IS THE IDEAL START CONDITION Lots of player on the market are looking for the single solution that will satisfy all their needs. Our platform approach will allow to empower the whole retail ecosystem with a single solution. SOLUTIONS: - tailored tools for all vendors - flexible finance models - clear added value for the whole market Thursday, October 25, 2012
  • 36. 2012 © All rights reserved. Some images in this document are used in reference purposes only. JayaDigital.com // fb.com/JayaDigital // welcome@jayadigital.com THANK YOU FOR ATTENTION! Thursday, October 25, 2012