Jeff Van Fleet and John Townsend - Transition from Testing to Leadership.pdf
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This presentation discusses transitioning from testing roles to leadership roles. It provides an overview of common career paths from manual tester to positions like test lead, test automation engineer, test manager, and quality assurance analyst. It encourages attendees to learn, apply, and share knowledge; look for opportunities to contribute and suggest improvements; and work with their manager to create a development plan. The presentation emphasizes that leadership opportunities exist in everyday work and recommends books on leadership and culture improvement.
Jeff Van Fleet and John Townsend - Transition from Testing to Leadership.pdf
- 1. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. Transition from Testing to Leadership Improve your software quality, career, and company
- 2. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 2 John Townsend, DHL Supply Chain Jeff Van Fleet, Lighthouse Technologies
- 3. What's the strangest thing you did while attending an online meeting? â Start presenting to display the poll results on this slide.
- 4. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 4 DHL Supply Chain Global âą Worldâs leading contract logistics provider âą 50 Countries âą 1500 Sites â 15M sq meters of storage âą 160k Employees âą Warehousing, Transport, Real Estate, Packaging, eCommerce Fullfillment, Service Logistics âą Âœ of all items in your home came thru a DHL warehouse 4
- 5. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 5 DHL Supply Chain North America - 2022 âą $4.9B Revenue âą 109k Employees âą 64 Implementations âą 2x closest competitor âą Doubled in size in 8yrs âą 94% Customer Renewal Rate 5
- 6. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 6 Lighthouse Overview Mission â For clients dependent on customized software, we help them deliver on-time, on-money, and on-quality âą On-Time software consulting âą Solve software nightmares âą Improve internal and outsourced software teams âą Leadership âą Execution 6
- 7. What's the biggest challenge your software team faces? â Start presenting to display the poll results on this slide.
- 8. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 8 Software Nightmares âWe spent $9M and have nothing to show for it!â âWeâre 5 years into a 2-year project!â âWe try to pay less up front, but we pay more for it in the end.â âI can feel weâre in trouble, but I donât know where to start.â âEvery time we release, we break something elseâ
- 9. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 9 Move from simply testing to the big âQâ(uality) 9
- 10. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 10 Little âqâ and big âQâ âqâ(uality) control Testing Requirement Inspections Arch/Design Inspections Code Analysis tools Reactive 10 âQâ(uality) Assurance Analyze Root Causes Improve Process Quality Proactive
- 11. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 11 Little âqâ and big âQâ âqâ(uality) control Testing Requirement Inspections Arch/Design Inspections Code Analysis tools Reactive 11 âQâ(uality) Assurance Analyze Root Causes Improve Process Quality Proactive
- 12. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 12 Common Paths to Technical Leadership 12 Manual Tester Next role How? Manual Test Lead/Manager Test Lead training/experience Test Automation Engineer (SDET) Test Automation training/experience Test Manager (Manual & Auto) Training/experience Quality Assurance Analyst ASQ CSQE certification Business Analyst IIBA certification Scrum Master Scrum Master certification
- 13. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 13 Leadership Opportunities 13 âą In Our Everyday Work âą Find ways to support the company strategy âą Volunteer to help onboard/train new employees/contractors âą Proactively offer suggestions for improvement âą But donât get offended when they arenât always accepted/implemented âą Remember we are interviewing for our next role everyday âą Work with your manager to create a development plan âą Look for formal opportunities for training
- 14. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 14
- 15. What attribute(s) do you admire most in a leader? â Start presenting to display the poll results on this slide.
- 16. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 16
- 17. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. How can you lead? 17 LEARN APPLY SHARE
- 18. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. Learn â Apply â Share 18 What you can do Contribute ideas ⊠now Share Deep vs. wide âą Read three books. Start with what interests you Learn Read and share with your team âą Stephen Covey, W. Edwards Deming, Capers Jones Learn & Share Culture of Improvement (Retrospectives) âą Rule #1 â Every rule can be questioned except Rule #1 Apply & Learn Pilot new ideas, measure, and gather feedback Apply Get a mentor Learn Teach Share
- 19. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 19 19 7 Habits of Highly Effective People Private Victory 1. Be Proactive 2. Begin with the end in mind 3. Put first things first Public Victory 4. Think Win/Win 5. Seek first to understand, then to be understood 6. Synergize Renewal 7. Sharpen the saw Stephen R. Covey
- 20. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 20 Key Takeaways 20 âą Start now âą Reach out for help âą Read and share âą Offer suggestions for improvement âą Create your development plan âą Extrovert or Introvert â both make great leaders
- 21. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 21
- 22. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 22 Q&A 22
- 23. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 23 Build your team, build your family
- 24. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 24 Build your team, build your family 24
- 25. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 25
- 26. Content of this presentation is PRIVATE and CONFIDENTIAL Copyright 2022 Lighthouse Technologies, Inc. All rights reserved. 26 John Townsend john.townsend@dhl.com 614.865.8492 Jeff Van Fleet jvanfleet@lighthousetechnologies.com 937.458.0055 x201 26 Connect with us!