Jos Teunissen, Head of Mergers & Acquisitions Global Facility Management EMEA - Partnering with key support functions.
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The document discusses the importance of corporate real estate (CRE) professionals partnering with key support functions within an organization. It notes that by 2020, support functions will form a new "super nucleus entity" to enhance enterprise performance. The document outlines how CRE needs to partner with functions like IT, procurement, HR, finance, legal and marketing. It provides examples of collaboration and discusses the skills needed to effectively partner with these groups. Trends from other research are presented that further indicate the rising importance of collaboration between support functions like CRE. The document argues CRE professionals should take a lead role in facilitating business processes rather than just focusing on real estate costs in order to position CRE as an integral part of the overall corporate strategy.
Jos Teunissen, Head of Mergers & Acquisitions Global Facility Management EMEA - Partnering with key support functions.
- 1. Partnering with Key support functions Jos Teunissen, Head of Merger & Acquisition Global Facility Management EMEA FMP – UK, September 17 – 18, 2013
- 2. CoreNet CRE2020 Enterprise Leadership Quote By 2020, senior leaders will evolve from subject matter specialists focused on execution to integrators, change agents and strategists who are viewed internally as an essential, equal partner to and for the business. • The CRE executive needs to be seen as a business partner and to be reporting at the senior level within the organization. © 2013 SAP AG. All rights reserved. Public 2
- 3. CoreNet CRE2020 Partnering with key support functions Quote By 2020, collaborating corporate support functions will form a new strategy-driven super nucleus entity to enhance overall enterprise performance. © 2013 SAP AG. All rights reserved. Public 3
- 4. Practical Implementation Partnering with key support functions; departments, areas, skills, examples
- 5. The headache of the CRE manager © 2013 SAP AG. All rights reserved. Public 5
- 6. Partnering with business functions at SAP Line of Business owners Executive management Current and future business requirements Reporting and presenting Reporting and presenting Change Management Staff wellbeing © 2013 SAP AG. All rights reserved. Alignment CRE to corporate strategy CSR implementation in CRE Educate execs on CRE matters Public 6
- 7. Skills: • • • • Business acumen Understand the company strategy Understand what a specific department is doing and what it’s current priorities are Communication skills • © 2013 SAP AG. All rights reserved. revenue, margin, share price, stockholders, competitiv e landscape, quarterend, incentive, commission Speak the language: Public 7
- 8. Source: Unilever © 2013 SAP AG. All rights reserved. Public 8
- 9. Partnering with key support functions at SAP IT IT infrastructure Datacenters Mobile devices in the office Energy saving © 2013 SAP AG. All rights reserved. Security Access control ID Badges Emergency Stewards Calamity planning Public 9
- 10. Examples Skills • • • • • Privy to technological developments Insight in IT infrastructure and software Aware of main vendors Informed about acces systems and technlogies Up-to-date on social engineering techniques • © 2013 SAP AG. All rights reserved. bits & bytes, Cat6, router, server, HDcard, firewall, frecon, UPS Speak the language: Public 10
- 11. Source: http://enriquepascal.com/ © 2013 SAP AG. All rights reserved. Public 11
- 12. Partnering with key support functions at SAP M&A Due Dilligence Post-merger integration Corporate space standards Procurement Tendering and 3-party bids Project related cooperation: pre, during and post Green procurement © 2013 SAP AG. All rights reserved. Public 12
- 13. Skills • • • • • • • Able to create or assess an RFA/RFP Aware of main vendors and high level terms & conditions Financial analyses RFP, T’s&C’s, TCO, vendor Interview techniques assessment, SLA, merger, as Decision maker sets, earn-out Judge of character period, transition Confidentiality • © 2013 SAP AG. All rights reserved. Speak the language: Public 13
- 14. Partnering with key support functions at SAP HR Space Standards Legal Contract & Agreements Employee health & safety Attract & Retain talent CRE staff development © 2013 SAP AG. All rights reserved. M&A Local building and employment legislation Public 14
- 15. Skills • • • • • • Understand organization structure Know high-level local labour laws or be aware there are differences per country Confidentiality Know who is repsonsible for what group Understand legal documents and what to look for Appreciate the diference between commercial terms and legal terms Longivity, Seniority, paygrade, temp, contractor, legal entity, expiration, small print, assignment, Inc, Ltd, BV , AG • Speak the language: © 2013 SAP AG. All rights reserved. Public 15
- 16. © 2013 SAP AG. All rights reserved. Public 16
- 17. Partnering with key support functions at SAP Finance Housing financials (NPV/Cash flow/TCO /ARO) Budgetting Taxes and Rates Marketing Corporate branding & Signage Customer communication Give aways Lease type (finance / operating) © 2013 SAP AG. All rights reserved. Public 17
- 18. Skills • • • • • • Financial analyses Budgetting Forecasting Marketing techniques Branding guidelines Know the signage rights as per the contract • © 2013 SAP AG. All rights reserved. NPV, Cashflow, interest, botto m-line, TCO, marketing mix, visual, logo, branding Speak the language: Public 18
- 19. © 2013 SAP AG. All rights reserved. Public 19
- 20. Trends that indicate importance of partnering with key support functions
- 21. Core2020 Becoming the “Super Nucleus” © 2013 SAP AG. All rights reserved. Public 21
- 22. JLL Research “Risks Ahead, Global Corporate Real Estate Trends 2013” Two quotes: • The next wave of collaboration will be crucial to CRE success and is leading to structural change • Increased and potentially formally structured collaboration between support services could represent a new elevation opportunity for CRE © 2013 SAP AG. All rights reserved. Public 22
- 23. JLL: 5 Trends © 2013 SAP AG. All rights reserved. Public 23
- 24. Sodexo Research: “Workplace trends 2013” Integration as THE Solution, two quotes: • It is the responsibility of CRE&FM executives to identify and deliver solutions that convey real organizational value, aligned with corporate issues like talent cliffs, financial uncertainty, image value and the ability to make quick and decisive moves in their own markets. Enter integration 2.0 • The needs of today’s working generation are more complex and dynamic than ever, and creating efficient, effective and flexible work environments that take into account total well-being have become critical. © 2013 SAP AG. All rights reserved. Public 24
- 25. Inno-Experts Vision Quote • ”Corporate Real Estate is a means to facilitate business-processes of its endusers. Therefore CRE-management is not about bricks and square meters but it’s about improving business with CRE.” Shifts in CRE management Subject • Optimizing facilities Optimally facilitate business-processes Management focus • Optimizing CRE-costs Maximizing (contribution to) business-results Knowhow • Knowledge about CRE © 2013 SAP AG. All rights reserved. Integrated knowledge about business and CRE Public 25
- 26. CRE as the future nucleus of business services or ..???? Agressive? Illusion? Ambitious? • Extrapolate current support model and skills CRE manager • Add holistic view where CRE is an integral part of the corporate strategy • Compare with evolution of IT department, CIO -> CREO • Take the lead otherwise this opportunity will go to another function !! © 2013 SAP AG. All rights reserved. Public 26
- 27. Thank you Contact information: Jos Teunissen Head of M&A GFM EMEA jos.teunissen@sap.com