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- 1. KEITHA. RUSK Washington, DC (202) 320-0366 KRUSK28@YAHOO.COM SUMMARY A successful track record of communicating and working effectively with co-workers and providing quality customer service to all levels of employees. Ability to work under limited supervision and to perform repetitive tasks requiring manual skill and mental alertness while maintaining production speed. Team Player Customer Service Detail-Oriented General Office Skills Problem Solver Flexible & Versatile PROFESSIONAL EXPERIENCE ATS: AMERICAN TRAFFIC SOLUTION, Washington DC 2014 – Present Warehouse/Field Technician/ Battery Maintenance Log into ASTEA system every day to put in tickets and review open service orders. Complete all ASTEA tickets in the predetermined amount of time. Performing basic electrical work, wiring, and troubleshooting of electrical and date connective hook ups for various mechanical and electronic equipment. Keeps equipment operating at optimal level by following operating instructions according to manufacturer specifications. Maintain warehouse vehicles, batteries and equipment. Make sure that all vehicles that is going out that day has it batteries and equipment! Change daily the batteries at each speeding camera sites. Report and document all damages speed camera site and equipment! Daily check on each batteries for where and tears Trained new employees on changing speeding camera batteries and checking for computer power out, vandalism to the box ,etc Forklift driver battery, Gas, LP-Gas Diesel and Electric sit-down rider 3 and 4 wheel. AARP, Washington, DC 1999 – 2013 Senior Print Bindery Operator Reviewed job tickets and planned and performed all bindery operations. Maintained equipment by following manufacturers’ instructions. Utilized automated print management system to log production;
- 2. interpreted job specifications and selected appropriate binding and finishing; ensured equipment guards were in proper positions before operating equipment. Troubleshot equipment and reported findings to repair service.. Maintained tools and supplies inventory and recorded daily production figures Maintained a neat and clean work area, ensuring that standard safety regulations were met. Inspected bindery work processed to ensure overall quality and correctness of sequence, conformity to printing requisition and final delivery requirements. Handled specific assignments in case binding, gang stitch operation, hand stitching, perfect binders and other bindery operations. Trained new employees on operation of bindery equipment. OTHER RELEVANT EXPERIENCE United States Postal Service, Mail Processing Clerk, Brentwood, MD Operated and monitored various machines in processing incoming and outgoing mail. EDUCATION Howard University, Washington, DC Completed Courses as a Music Education Major