Key Matters Relating to Technology Enhanced Learning
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The document summarizes a presentation by Associate Professor Michael Sankey at Christchurch Polytechnic Institute of Technology about key matters relating to technology enhanced learning at the University of Southern Queensland. It provides details about USQ's student enrollment numbers, strategies for online learning, trends in digital technologies, and frameworks for quality management in online education. The presentation emphasizes establishing consistent standards, supporting staff development, and building a distributed model of leadership around technology enhanced learning.
![Defined minimum standards
1. An introductory message, posted before the start of
semester, which:
welcomes students to the course;
introduces the teaching team for the course;
describes how the StudyDesk space will be used throughout the semester;
and
explains how students may obtain support by appropriately directing
academic or technical. enquiries.
2. Checking of discussions and other student access areas on at
least three [3] working days per week in order to:
monitor and moderate comments and discussion by students;
manage course operation by responding to student enquiries and learning
activities.
3. Student requests for clarification or assistance should be
responded to as soon as possible, but certainly within 48
hours during the working week.](https://image.slidesharecdn.com/cpit314-140323193245-phpapp01/85/Key-Matters-Relating-to-Technology-Enhanced-Learning-14-320.jpg)
Key Matters Relating to Technology Enhanced Learning
- 1. Key Matters Relating to Technology Enhanced Learning Associate Professor Michael Sankey Director, Learning Environments and Media USQ Presentation at a Professional development workshop at Christchurch Polytechnic Institute of Technology. New Zealand. 18 March.
- 2. Toowoomba Springfield Harvey Bay Stanthorpe Sydney (partner)
- 3. • Founded in 1967 • A distance education provider since 1977 • Fully online programs since 1997 • 2 Faculties with 11 Schools • All faculties have external programs • More than 200 under-grad and post-grad award programs University of Southern Queensland
- 4. Enrolled students USQ • All students 27,235 • On-campus 7,235 • External/online 20,000 (73%) • International 5,824 (1,100 ONC) The vast majority of USQ students access information services online Most Students and Staff know what they’re getting themselves in for when they come to USQ
- 5. Some current strategies Every course has an online presence Every student has a named person to contact Minimum standards for all courses Threshold expectations – a common wireframe Learning Innovation & Teaching Enhancement (LITE) teams Significant media enhancement available Strong focus on the Student Learning Journey (SLJ) and personal learning environment (PLE)
- 6. Some current trends Print – Progressively reducing but still wanted by some - but will be gone within Feb 2015 Digital content – Increasingly more accessible & able to be used on mobile devices CDs – popular for many years but will also be gone within Feb 2015 Physical spaces – Comfortable places to meet, study, eat, talk and recharge. BYOD – Closed two computer labs
- 8. Discernable periods in SLJ Student Learning Journey Decision to enrol Application & offer Enrol The early weeks Experience of first semester Continuing study Unforseen events Completing study Graduation Alumni The SLJ is a series of interactions between students & the Uni. Identified 9 student groups with some 150 individual points of interaction.
- 9. SLJ Online Services ENGAGE • Enquiry Management (RightNow) • Future Student Website • Application • Information in 8 languages • Open Day & Info Evening Programs • Residential College Applications • Careers Resources • Scholarships & Application Forms • Disability Resources • Student Representation • Web Campaign pages • New International website • New program Guide • Chat for enquiries Now ENROL • Admission/Offer/Accept/Defer/ Decline • Course re/Enrol (add, swap, drop, edit) • View exemptions processing • Create/Amend Study Plan • View Class Enrolment • Enter/Update Personal details • Enter/Update/Request Support –Disability • Fee Inv’s, calculator & payments • Student ID Cards • Student Loans Now • Program Enrol (Cancel, Reinstate, Leave of Absence)Coming ORIENT & TRANSITION • Orientation on Moodle • Access to StudyDesk • Access to UConnect • UConnect Announc’s & Alerts • UMail activation and passwords • Oncampus timetable • Personal SRO details • Student Services Videos • Tutorial Registration • Res College Invoicing & Pmts • Fee Acc. Enquiries & CAS Forms • Student Guild Website • Current students website • Online Forums – Clubs & Societies Now LEARNING SUPPORT • AWARE Program • ALS Online Resources (TLC) • Enquiry Management (RightNow) • Counselling Resources • Careers Counselling • Employment, WIL, Mentoring • Intern. Stud. Assistance Line • Digital Learning @USQ site • Wimba workshops in maths • Counselling & Health Promotion • Academic Intervention Form Now • Personal Counselling • Learning Centre web page update • TLC in other languages • Student Services CO Engagement Coming PROGRESS • Check Study Package Status • View & Print Unofficial Transcripts • Exam Timetables • View & Update Exam Centres • Results • USQ Handbook • Policy Library • View & Update Statistical Data • Scholarships & Loans • Disability Support • Employer Speed-Networking • The Honk (Student Guild) Now • CRM Retention InterventionComing GRADUATE • Academic Dress ordering • Ceremony Registration • Graduate Employment Resources • CareerHub Jobs Database • Graduation Ceremony Videos Now • Online Payment for Graduations & replacement TestamursComing • Send/Update Profile form • Alpha list of Alumni Profiles • Chapter listings • Chapter tool-kit • New Chapter EOI form • e-Newsletter • Alumnus of the Year Awards • Personal, Professions and bus.dev. opportunity listings •CareerHub Mentoring ALUMNI
- 10. Some key things Student relationship officers Academic learning support Peer assisted learning (Meet-Up) USQ Retention strategy Communities of Practice (CoPs) Staff professional development Mapping Graduate skills and capabilities ePortfolios (students and staff) Closing the loop Alumni
- 11. USQ Website (Sitecore) the public facing site Different layers of the VLE USQStudyDesk • Student Portal • All Course- based activity _______________ • Repository USQStaffDesk • Staff portal • Staff facing for PD activities _______________ • Repository USQOpenDesk • OER/OEP • Inter-institutional activities _______________ • Repository USQ ePortfolio (Mahara), Blackboard Collaborate, EASE, Voice tools, Turnitin, etc…
- 13. Technologies The role of Mentors and Champions should not be underplayed Threshold standards level playing field
- 14. Defined minimum standards 1. An introductory message, posted before the start of semester, which: welcomes students to the course; introduces the teaching team for the course; describes how the StudyDesk space will be used throughout the semester; and explains how students may obtain support by appropriately directing academic or technical. enquiries. 2. Checking of discussions and other student access areas on at least three [3] working days per week in order to: monitor and moderate comments and discussion by students; manage course operation by responding to student enquiries and learning activities. 3. Student requests for clarification or assistance should be responded to as soon as possible, but certainly within 48 hours during the working week.
- 15. The role of the teacher They are our interface In most cases they want to engage But are not confident And not overly aware of what others are doing Staff need to be using the same tools they use to teach to also learn
- 16. Example short course A Key: Get the staff using the same tools as the students (if it’s good for the students it’s good for us)
- 18. ICT online training site
- 19. Staff portfolio Professional portfolio Evidence for promotion Teaching tool Interest group interaction Linked with the LMS 15,000 Portfolios 47,000 pages
- 21. Working Together
- 22. Tools Matrix
- 25. Key eLearning trends Lots of opportunities emerging for HE all closely aligned with educational technology: Ongoing evolution of online, blended and collaborative learning Growing ubiquity of social media (scaffolding towards a profession) Open education practice (OEP) aligned with massive repositories open education resources (OERs), Open Badges, etc. Rise of data-driven learning and assessment (using analytics) Personalised learning and agile approaches to change (innovation) Shift from students as consumers to students as creators (flexibility) Some are capitalising on these opportunities, others are watching closely, but being slow to commit. Because “there be dragons in them there hills” Not
- 26. eLearning enablers Locally we are seeing: A much greater emphasis on flipped classroom More focus being paid to learning and educational analytics Opportunities around, HTML5, App’s, 3D Printing Some would say Games and Gamification. But I’m yet to be convinced – it’s a lot of work – not sustainable longer term – better ways to spend our money Notions of the Quantified Self Making it possible for students to link learning with their career to create a professional social presence Virtual assistants to help students at times when they are struggling Linked with CRM and KM systems
- 27. Challenges The days of the LMS as the monolithic system are numbered
- 28. The Library From and To The LMS The Tutorial The Lecture The Student Multimodal resources + HTML5 LMS + LTI + Apps + Cloud E- Portfolio The Library + OERs The Lecture Tutorial The social space
- 29. Challenges The days of the LMS as ‘the monolithic system’ are numbered Low digital fluency/literacy among Academic staff Emerging TEQSA standards for e-Learning Relative lack of rewards for teaching in the e- environment Competition from new models of education – agility Scaling of teaching innovations – limited innovation pipelines Expanding access – it comes with a cost Importantly; consistency, consistency, consistency
- 30. Taking the bull by the horns To aspire to be flexible, collaborative, learner- centred, technology enabled and grounded in sound pedagogy It’s noble aspiration and very easy to say But it’s much more than just being about the eLearning systems It’s about having our whole house in order That means ensuring we have a quality management framework in place One predominantly built around the practice of distributed leadership and the learning community (staff and students).
- 31. ACODE Benchmarking 1. Institution policy and governance for technology supported learning and teaching 2. Planning for, and quality improvement of the integration of technologies for learning and teaching 3. Information technology infrastructure to support learning and teaching 4. Pedagogical application of information and communication technology 5. Professional/staff development for the effective use of technologies for learning and teaching 6. Staff support for the use of technologies for learning and teaching 7. Student training for the effective use of technologies for learning 8. Student support for the use of technologies for learning
- 32. Establishing a quality framework 6EOLE Quality Management Framework Resourcing Evaluation Organisational structure Planning Technologies Governance Planning Implementation Evaluation Review Improvements Building distributed leadership Quality experiences & outcomes: Aligning elements Interacting formally & informally Through & across hierarchies Palmer, S., Holt, D., Gosper. M., Sankey, M., and Allan, G. (2013) Exploring distributed leadership for the quality management of online learning environments. European Journal of Open, Distance and e‐Learning, 16 (2). pp. 61-75
- 34. USQStudyDesk What’s New? New look and feel – simplified, clear and branded Use existing data to minimise manual input by academics & reduce human error e.g. pulling key dates & activities from Peoplesoft Consolidation of online assessment; EASE functions in Moodle Explore analytics – evidence base for enhanced L&T What’s different? New design heavily influenced by student feedback and reflects contemporary website design e.g. Facebook style icons etc. Navigation – now consistent across the StudyDesk Add in-context features to improve student experience and make learning process easier; e.g. direct access to Umail How are students affected? Some students participating in usability testing Students being exposed to elements of the new StudyDesk through managed trials e.g. assessment and accessing course materials Final design planned to be introduced to students by end of 2014
- 35. Student View
- 36. Student View
- 37. StudyDesk
- 38. Learning Objects Repository - Equella integration in Moodle
- 39. Learning Objects Repository - Contribution Screen
- 40. Learning Objects Repository - Copyright Information Tab
- 41. Academic Staff Development What’s New? Framework for personalised academic staff development – Personalised Learning for Academic Staff (PLAS) What’s different? Personalised learning pathways Guiding principles of need to know, need to see / hear, need to do and need to learn more How am I affected? Within MyStaffDesk will be access points to just-in- time and targeted development opportunities, in blended formats
- 42. Personalised Learning for Academic Staff About PLAS Personalised Learning for Academic Staff (PLAS) is a professional development initiative, the aim of which is to provide learning opportunities within a collegial, supportive learning environment. The sharing of ideas and practices, to help address your teaching needs and requirements, is one of its main goals. Take a guided tour… Watch this space Latest news and announcement digest appear here… These include learning systems update and new developments, as well as featured newly contributed opinion piece, etc Latest news and announcement digest appear here… These include learning systems update and new developments, as well as featured newly contributed opinion piece, etc. Latest news and announcement digest appear here… Read more… FEATURED L&T Exemplary Practice Web-based group work Trevor Black from our Fraser Coast campus uses Blackboard Collaborate to facilitate group activities online. Student teams work in allocated ‘Rooms’ to interact with each other and complete assigned learning tasks. “I share what I do with my colleagues at Fraser Coast. They are trying out things with Blackboard Collaborate too. We help each other out…” Explore this exemplary practice… Do you know… The MOODLE Glossary has an FAQ function which you can use in your course to answer frequently asked questions. You can build this resource over time with different cohorts of students. Learn more…
- 43. Personalised Learning for Academic Staff About PLAS Personalised Learning for Academic Staff (PLAS) is a professional development initiative, the aim of which is to provide learning opportunities within a collegial, supportive learning environment. The sharing of ideas and practices, to help address your teaching needs and requirements, is one of its main goals. Take a guided tour… Watch this space Latest news and announcement digest appear here… These include learning systems update and new developments, as well as featured newly contributed opinion piece, etc Latest news and announcement digest appear here… These include learning systems update and new developments, as well as featured newly contributed opinion piece, etc. Latest news and announcement digest appear here… Read more… FEATURED L&T Exemplary Practice Web-based group work Trevor Black from our Fraser Coast campus uses Blackboard Collaborate to facilitate group activities online. Student teams work in allocated ‘Rooms’ to interact with each other and complete assigned learning tasks. “I share what I do with my colleagues at Fraser Coast. They are trying out things with Blackboard Collaborate too. We help each other out…” Explore this exemplary practice…