Knowledge management architecture
- 1. Prepared and presented by: Adnan Sarwar MLISc Aligarh Muslim University, Aligarh
- 2. Introduction In this age of information, knowledge is the most important factor in the long-term success of both an individual and an organization. In fact, Peter Senge believes that the only source of competitive advantage in the future will be the knowledge that an organization contains and organization’s ability to learn faster than the competition.
- 3. With knowledge taking on increased importance, it makes sense that there is an opportunity to create competitive advantage by effectively managing its storage and use. An effective knowledge management (KM) architecture creates competitive advantage by bringing appropriate knowledge to the point of action during the moment of need. Employee turnover is also reduced because a large portion of the knowledge and expertise acquired by the employee is captured in the knowledge base.
- 4. WhatIsAnArchitecture architecture means offering or rendering professional services in connection with the design and construction of buildings, or built environments. Here, in the context of Knowledge Management Architecture, “Architecture” conveys the mean of “designing, planning and method of constructing knowledge management procedure and process.
- 5. Knowledge Management Architecture The knowledge management architecture consists of four elements namely: 1) Knowledge Components, 2) Knowledge Management process 3) Information Technology (IT), and 4) Organizational Aspects
- 6. Knowledge component includes: Knowledge Definition Knowledge Categories Knowledge categories has often been viewed differently by various researchers.
- 7. Knowledge management process, on the other hand, contains Steps & Activities to deal with knowledge. These steps and activities are explained in the following slides.
- 8. Information Technology consists of: ITs related support infrastructure such as communication lines, networks, database and many others.
- 9. Lastly, Organizational Aspects comprise the Organizational Structure, Corporate Culture, and Human Resource Management. Among these four elements, knowledge and knowledge management process are the key components of the knowledge management concept.
- 10. KNOWLEDGE COMPONENTS (a)Definition (b)Categories KM PROCESS (a)Steps (b)Activities ITs (a)Communication Lines (b)Networks (c) Databases etc ORGANIZATIONAL ASPECTS (a)Organizational Structure (b)Corporate Culture (c)Human Resource Management KM ARCHITECTURE
- 11. Knowledge Components A knowledge component is a description of a mental structure or process that a learner uses, alone or in combination with other knowledge components, to accomplish steps in a task or a problem.
- 12. Knowledge Management ProcessKM process, as already has been told that is includes Steps and Activities to deal with knowledge, these steps and activities are: a) Knowledge Discovery and Detection b) Knowledge Organization and Assessment c) Knowledge Sharing d) Knowledge Reuse e) Knowledge Creation f) Knowledge Acquisition These all form the backbone of the KM process as they outline all aspects involved in the actual management of knowledge.
- 13. Characteristics of KM Architecture A successful knowledge management architecture must be: • Available (if knowledge exists, it is available for retrieval) • Accurate in retrieval (if available, knowledge is retrieved) • Effective (knowledge retrieved is useful and correct) • Accessible (knowledge is available during the time of need
- 14. Conclusion Describe and explain briefly all above points. Any Question? Thanks
Editor's Notes
- #15: I personally request to reader, user, benefiter of this PPT to add additional, relevant, further and remaining information about Knowledge Management Architecture. I will be thankful to notify me for correction and addition.