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KNOWLEDGE MANAGEMENT
Presented By:Tanzela Bashir
Introductionto
Knowledge
Management
 Knowledge management is the process of
creating, sharing, using and managing the
knowledge and information of an organization.
It refers to a multidisciplinary approach to
achieve organizational objectives by making
the best use of knowledge
 Knowledge management is the conscious
process of defining, structuring, retaining and
sharing the knowledge and experience of
employees within an organization.The main
goal of knowledge management is to improve
an organization's efficiency and save
knowledge within the company.
The main goal of knowledge
management is to improve an
organization's efficiency and save
knowledge within the company.
Often it is referring to training and
learning in an organization or of its
customers. It consists of a cycle of
creating, sharing, structuring and
auditing knowledge, in order to
maximize the effectiveness of an
organization’s collective knowledge.
Definitionof
Knowledge
Management
 “Knowledge Management is the process of
creating, sharing, using and managing the
knowledge and information of an organization.”
 Knowledge management is the creation, transfer,
and exchange of organizational knowledge to
achieve a advantage.
(John Girard & JoAnn Girard Leading
Knowledge 2.0)
 KM is the process through which organizations
generate value from their intellectual and
knowledge-based assets.
(Meridith Levinson CIO Magazine)
Definitionof
Knowledge
Management
 Knowledge management (KM) is the process of
capturing, developing, sharing, and effectively using
organizational knowledge.
 Wikipedia: Knowledge Management
 Knowledge Management (KM) refers to a multi-
disciplined approach to achieving organizational
objectives by making the best use of knowledge
UNC-Chapel Hill: School of Information and Library Science
 Knowledge Management is the way you manage your
organization, when you understand the value of your
knowledge
(Nick Milton)
Why
knowledge
management
is important?
Knowledge management is
important because it boosts the
efficiency of an organization's
decision-making ability. In making
sure that all employees have access
to the overall expertise held within
the organization, a smarter
workforce is built who are more
able to make quick, informed
decisions that benefit the company.
Innovation is easier to foster within the
organization, customers benefit from
increased access to best practices and
employee turnover is reduced.
Knowledge Management
Technologies also support knowledge
management systems and benefit
from the knowledge management
infrastructure, especially the
information technology infrastructure.
Knowledge
Management
Technologies
Roleof technology
formodern
knowledge
management
Information Technology
Communication plays vital roles in
Knowledge Management which
include the following, IT plays as a
facilitator in Knowledge
Management ( facilitates documents
management, data storage, access of
information, dissemination, exchange
and sharing of ideas),
 IT provides solutions to Knowledge
Companies begin
theknowledge
management
process formany
differentreasons.
 Companies begin the knowledge
management process for many different
reasons.
 A union or acquisition could division the need
for collecting knowledge and encouraging
teams to share their expertise.
 The imminent retirement of key employees
could demonstrate the need to capture their
knowledge.
 An upcoming recruitment drive shows the
wisdom in using knowledge management to
assist in the training of new employees.
Knowledge
management
process
 In organizing the knowledge management for an
organization, there is a four-step knowledge management
process that can be followed.
 1. Discovery
 How will knowledge inside the organization be discovered?
 In every organization, there are multiple sources of
knowledge.
 In this step of the process, the sources of knowledge are
identified, as well as where critical knowledge is kept, what
can be learned from this knowledge and if there are areas in
which knowledge can be lost during the process.
 The discovery process is helped by a solid understanding of
the knowledge flow of the organization.
2. Capture
 How will new and existing knowledge be stored?
 Every organization contains a vast amount of knowledge, and it must be stored and
organized in a deliberate manner.
 By creating a system that is mapped and categorized, knowledge is more easily accessed
and the organizational structure is increased.
 This can include scanning documents, using metadata and indexing.
3. Process
 How best can this knowledge be synthesized and incorporated?
 This step involves a deep analysis of the knowledge gathered in the previous two steps.
 The organization must organize and assess the knowledge to see how best it can be
folded into the structure of the organization.
 This step is when an organization should be establishing and promoting a cultural shift
toward knowledge sharing and developing employees to be innovators.
 4. Share and benefit
 How best can individuals within the organization
access this knowledge?
 The point of knowledge management is to enable easy
access to knowledge within the organization.
 Building a system that works is the first step, but
individuals need to understand how to use that
system.
 Implementing training programs can help increase the
understanding of knowledge management systems.
 Once the system is being used, the company benefits
from increased efficiency, better decision making, and
more innovative employees.
Four
components of
knowledge
management?
 What are the four components of
knowledge management?
 The best four components of knowledge
management are people, process, content
and strategy.
 Regardless of the industry, size, or
knowledge needs of your organization,
you always need people to lead, sponsor,
and support knowledge sharing.You
need defined processes to manage and
measure knowledge flows.
3 main areas
of knowledge
management
1. Accumulating knowledge
2. Storing knowledge
3. Sharing knowledge
 The goal is to enable organizational learning and
create a learning culture, where the sharing of
knowledge is encouraged and those who seek to
learn to better themselves find it easy to do so.
 When thinking about knowledge management, it
is helpful to consider the types of knowledge and
how possible it is to share that knowledge within
an organization.
Types of
Knowledg
e
i).Tacit knowledge is subconsciously understood
and applied, developed from direct experience and
action, and usually communicated through informal
conversation and shared experience
 Tacit knowledge is more intuitive, less easy to
package and share with others. Examples of tacit
knowledge are innovative thinking and
understanding body language.
 Tacit knowledge is a vital component of knowledge
in any system. A key challenge in KM is to find ways
to structure and record tacit knowledge so that it
becomes explicit. If this is not done significant value
is quickly lost when people move on from an
organization.
ii) Explicit
knowledge
ii) Explicit knowledge is more precisely and formally
articulated, and removed from the original context of its
creation or use.
 Explicit knowledge is information that is easily codified
and taught, such as how to change the toner in a printer
and mathematical equations.
 Successful knowledge management will improve an
organization in several ways. It will ensure that the
specialized knowledge of employees does not leave with
them, or go unutilized by other employees who would
benefit from that knowledge.
 It allows for better situational awareness, as well as
opening doors for learning about best practices, lessons
learned, and overall organizational improvement.
Knowledge
management
framework
 People - Knowledge management must be arranged within
the company, and an ethos of sharing knowledge must be
built into the DNA of the company and incentivized.
 Process - There needs to be a clear system for all steps of
knowledge management, while also leaving room for
innovation.
 Technology - Technology supports knowledge management,
allowing knowledge to be searched for, found, and accessed
within knowledge management systems.Technology also
allows people to communicate better.
 Governance - The organization’s governance must prioritize
and reward knowledge sharing.Without this step, instituting
knowledge management systems will be a battle.
knowledge
managemen
t systems
Knowledge management systems are
IT solutions that allow for the storage
and retrieval of the information stored
within the company, allowing for better
collaboration and more efficient
problem-solving.
Depending on what your company
needs, they will have different
features.
knowledge management in
education
what is
knowledge
managemen
t in
education
 Information practices and learning strategies
known as knowledge management are
gaining acceptance in the field of education.
At the most basic level, knowledge
management can be described as a set of
practices that helps to improve the use and
sharing of data and information in decision-
making.
 Knowledge based learning is learning that
revolves around both the knowledge that the
student already has, and the understanding
that they are going to achieve by doing work.
Why is
knowledge
important in
education?
Knowledge is like glue that sticks
information as well as learning
together.When we have prior
knowledge about a topic, we
understand it better. It plays an
important role in students' life
especially in the school. If they don't
have related knowledge, they face
difficulties in understanding the text.
Importanceofeducational
administrationand
management?
A successful school is about much more
than teaching.While good teaching and
learning are crucial, the
administration that supports it is key
to providing a well-rounded education
that includes the whole child. Effective
administration and operations
support an education that goes well
beyond imparting knowledge.
knowledge
based skills
 Knowledge-based skills or specialist skills are
Knowledge you have of specific subjects, procedures,
and information necessary to perform particular tasks
or group of tasks. ... Physical or technical skills like
the ability to make things. Computer skills,
Communication skills. Managerial ability.
 Knowledge management is important because it
boosts the efficiency of an organization's decision-
making ability. In making sure that all employees have
access to the overall expertise held within the
organization, a smarter workforce is built who are
more able to make quick, informed decisions that
benefit the company.
knowledge
managemen
t strategies
A knowledge management strategy
is a plan of action that outlines how
your organization will manage
company information, data, and
knowledge to improve your
productivity and efficiencies.The most
successful of these strategies are
closely aligned with individual
department and company-wide
objectives.
CommonPracticesOf
InformationAndKnowledge
ManagementStrategies
 When setting out to form a comprehensive knowledge
management strategy, every organization is unique.There are,
however, common practices that span organizations and
industries, including:
 Increasing awareness and understanding of knowledge
management in your company
 Identifying potential benefits to build a use case for your
organization
 Attracting resources for implementation
 Communicating best practices
 Providing a communicable plan about where your organization is
now, where you want to be, how knowledge management will get
you there, and how you will measure that
DevelopingaKnowledge
ManagementStrategy
 KM strategy is a plan that describes how an organization will
manage its information and knowledge better for the benefit of
that organization and its stakeholders.
 A good KM strategy is closely aligned with the organization’s
overall strategy and objectives.
 A good, clear KM strategy can help to:
 increase awareness and understanding of KM in your
organization
 Articulate the business case and identify potential benefits
 Gain senior management commitment
 Attract resources for implementation
 Communicate good KM practice
 Give a clear, communicable plan about where you are now,
where you want to go, and how to plan to get there
 Give you a basis against which to measure your progress,
5Core
Considerationsfora
KnowledgeManagement
Program
 A successful knowledge management program will consider
these five areas:
 People.Your program should increase the ability of individuals
within the organization to influence others with their knowledge.
 Processes.The processes you establish should include best
practices and governance for the efficient and accurate
identification, management and dissemination of knowledge.
 Technology.The technology you choose should enhance how
you configure and use tools and automation to enable knowledge
management.
 Structure. Organizational structures should transform to facilitate
and encourage cross-discipline awareness and expertise.
 Culture.Your organization should establish and cultivate a
knowledge-sharing, knowledge-driven culture for long-term
success.
Role of
knowledge in
learning
 Knowledge is like glue that sticks
information as well as learning together.
When we have prior knowledge about a
topic, we understand it better. It plays an
important role in students’ life especially
in the school. If they don’t have related
knowledge, they face difficulties in
understanding the text.
 Well, there are four types of background
knowledge that needs to be instilled in
students from a very early age.
 1. General Knowledge
 It helps children in developing their knowledge
about what is happening in the world. Its main
advantage is that they can relate background
knowledge with the contextual one.
 It is essential for understanding a normal
language.The meaning of a word in the mind
depends on the knowledge and the background
of the reader. Reading is a good source of
knowledge. It not only increases the meaning of
words but also makes the comprehension
easier to read.
 2.Vocabulary knowledge
 As already said, reading is the best source for
knowledge. It is also a key to develop
vocabulary skills of students.The more they
read, the more they learn different words and
how & where to use them. Importance of
prior knowledge in education can be
understood . Background knowledge enables
the readers to have more options between
multiple meanings of words.
 3. Concept-based knowledge
 Prior background knowledge about a subject
can also be taken by the means of conceptual
understanding. Giving hands-on experiences
is a great source for understanding concepts
while reading. In other words, it takes
students away from the classroom and brings
them closer to the outside world. Discussions
and envisagement are also helpful in
developing conceptual knowledge of
students.This helps in collecting different
views and information about the world.
 3. Concept-based knowledge
 Prior background knowledge about a subject
can also be taken by the means of conceptual
understanding. Giving hands-on experiences
is a great source for understanding concepts
while reading. In other words, it takes
students away from the classroom and brings
them closer to the outside world. Discussions
and envisagement are also helpful in
developing conceptual knowledge of
students.This helps in collecting different
views and information about the world.
 4. Knowledge from books
 Many good books are filled with a lot of
information which consist of deep meanings of
the words and are filled with good amount of
knowledge. Background knowledge about the
geographical settings of a place, history,
political movements, religious and cultural
environment of the world might not be learnt in
the textbooks being taught in schools. Even the
languages used in these books make a huge
difference in understanding the text.
 Thus, parents play a vital role in providing
prior knowledge to their children. It is due to
the fact that a child’s education starts at home
and their parents are their first teachers. After
parents, teachers play an important role in
the learning process of a child. It is essential
for them to understand, evaluate and analyze
what the students already know about a topic.
 It can be said that,“What students already
know about the content is one of the strongest
pointers of how well they will learn new
information related to the content”.
 what is the importance of knowledge
 why knowledge is important for success
 importance of knowledge in business
 10 importance of knowledge
 importance of knowledge pdf
 importance of knowledge ppt
 importance of knowledge in society
 how will this knowledge help me in the future

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Unit 1st.KNOWLEDGE MANAGEMENT IN EDUCATION

  • 2. Introductionto Knowledge Management  Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organizational objectives by making the best use of knowledge  Knowledge management is the conscious process of defining, structuring, retaining and sharing the knowledge and experience of employees within an organization.The main goal of knowledge management is to improve an organization's efficiency and save knowledge within the company.
  • 3. The main goal of knowledge management is to improve an organization's efficiency and save knowledge within the company. Often it is referring to training and learning in an organization or of its customers. It consists of a cycle of creating, sharing, structuring and auditing knowledge, in order to maximize the effectiveness of an organization’s collective knowledge.
  • 4. Definitionof Knowledge Management  “Knowledge Management is the process of creating, sharing, using and managing the knowledge and information of an organization.”  Knowledge management is the creation, transfer, and exchange of organizational knowledge to achieve a advantage. (John Girard & JoAnn Girard Leading Knowledge 2.0)  KM is the process through which organizations generate value from their intellectual and knowledge-based assets. (Meridith Levinson CIO Magazine)
  • 5. Definitionof Knowledge Management  Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge.  Wikipedia: Knowledge Management  Knowledge Management (KM) refers to a multi- disciplined approach to achieving organizational objectives by making the best use of knowledge UNC-Chapel Hill: School of Information and Library Science  Knowledge Management is the way you manage your organization, when you understand the value of your knowledge (Nick Milton)
  • 6. Why knowledge management is important? Knowledge management is important because it boosts the efficiency of an organization's decision-making ability. In making sure that all employees have access to the overall expertise held within the organization, a smarter workforce is built who are more able to make quick, informed decisions that benefit the company.
  • 7. Innovation is easier to foster within the organization, customers benefit from increased access to best practices and employee turnover is reduced. Knowledge Management Technologies also support knowledge management systems and benefit from the knowledge management infrastructure, especially the information technology infrastructure. Knowledge Management Technologies
  • 8. Roleof technology formodern knowledge management Information Technology Communication plays vital roles in Knowledge Management which include the following, IT plays as a facilitator in Knowledge Management ( facilitates documents management, data storage, access of information, dissemination, exchange and sharing of ideas),  IT provides solutions to Knowledge
  • 9. Companies begin theknowledge management process formany differentreasons.  Companies begin the knowledge management process for many different reasons.  A union or acquisition could division the need for collecting knowledge and encouraging teams to share their expertise.  The imminent retirement of key employees could demonstrate the need to capture their knowledge.  An upcoming recruitment drive shows the wisdom in using knowledge management to assist in the training of new employees.
  • 10. Knowledge management process  In organizing the knowledge management for an organization, there is a four-step knowledge management process that can be followed.  1. Discovery  How will knowledge inside the organization be discovered?  In every organization, there are multiple sources of knowledge.  In this step of the process, the sources of knowledge are identified, as well as where critical knowledge is kept, what can be learned from this knowledge and if there are areas in which knowledge can be lost during the process.  The discovery process is helped by a solid understanding of the knowledge flow of the organization.
  • 11. 2. Capture  How will new and existing knowledge be stored?  Every organization contains a vast amount of knowledge, and it must be stored and organized in a deliberate manner.  By creating a system that is mapped and categorized, knowledge is more easily accessed and the organizational structure is increased.  This can include scanning documents, using metadata and indexing. 3. Process  How best can this knowledge be synthesized and incorporated?  This step involves a deep analysis of the knowledge gathered in the previous two steps.  The organization must organize and assess the knowledge to see how best it can be folded into the structure of the organization.  This step is when an organization should be establishing and promoting a cultural shift toward knowledge sharing and developing employees to be innovators.
  • 12.  4. Share and benefit  How best can individuals within the organization access this knowledge?  The point of knowledge management is to enable easy access to knowledge within the organization.  Building a system that works is the first step, but individuals need to understand how to use that system.  Implementing training programs can help increase the understanding of knowledge management systems.  Once the system is being used, the company benefits from increased efficiency, better decision making, and more innovative employees.
  • 13. Four components of knowledge management?  What are the four components of knowledge management?  The best four components of knowledge management are people, process, content and strategy.  Regardless of the industry, size, or knowledge needs of your organization, you always need people to lead, sponsor, and support knowledge sharing.You need defined processes to manage and measure knowledge flows.
  • 14. 3 main areas of knowledge management 1. Accumulating knowledge 2. Storing knowledge 3. Sharing knowledge  The goal is to enable organizational learning and create a learning culture, where the sharing of knowledge is encouraged and those who seek to learn to better themselves find it easy to do so.  When thinking about knowledge management, it is helpful to consider the types of knowledge and how possible it is to share that knowledge within an organization.
  • 15. Types of Knowledg e i).Tacit knowledge is subconsciously understood and applied, developed from direct experience and action, and usually communicated through informal conversation and shared experience  Tacit knowledge is more intuitive, less easy to package and share with others. Examples of tacit knowledge are innovative thinking and understanding body language.  Tacit knowledge is a vital component of knowledge in any system. A key challenge in KM is to find ways to structure and record tacit knowledge so that it becomes explicit. If this is not done significant value is quickly lost when people move on from an organization.
  • 16. ii) Explicit knowledge ii) Explicit knowledge is more precisely and formally articulated, and removed from the original context of its creation or use.  Explicit knowledge is information that is easily codified and taught, such as how to change the toner in a printer and mathematical equations.  Successful knowledge management will improve an organization in several ways. It will ensure that the specialized knowledge of employees does not leave with them, or go unutilized by other employees who would benefit from that knowledge.  It allows for better situational awareness, as well as opening doors for learning about best practices, lessons learned, and overall organizational improvement.
  • 17. Knowledge management framework  People - Knowledge management must be arranged within the company, and an ethos of sharing knowledge must be built into the DNA of the company and incentivized.  Process - There needs to be a clear system for all steps of knowledge management, while also leaving room for innovation.  Technology - Technology supports knowledge management, allowing knowledge to be searched for, found, and accessed within knowledge management systems.Technology also allows people to communicate better.  Governance - The organization’s governance must prioritize and reward knowledge sharing.Without this step, instituting knowledge management systems will be a battle.
  • 18. knowledge managemen t systems Knowledge management systems are IT solutions that allow for the storage and retrieval of the information stored within the company, allowing for better collaboration and more efficient problem-solving. Depending on what your company needs, they will have different features.
  • 20. what is knowledge managemen t in education  Information practices and learning strategies known as knowledge management are gaining acceptance in the field of education. At the most basic level, knowledge management can be described as a set of practices that helps to improve the use and sharing of data and information in decision- making.  Knowledge based learning is learning that revolves around both the knowledge that the student already has, and the understanding that they are going to achieve by doing work.
  • 21. Why is knowledge important in education? Knowledge is like glue that sticks information as well as learning together.When we have prior knowledge about a topic, we understand it better. It plays an important role in students' life especially in the school. If they don't have related knowledge, they face difficulties in understanding the text.
  • 22. Importanceofeducational administrationand management? A successful school is about much more than teaching.While good teaching and learning are crucial, the administration that supports it is key to providing a well-rounded education that includes the whole child. Effective administration and operations support an education that goes well beyond imparting knowledge.
  • 23. knowledge based skills  Knowledge-based skills or specialist skills are Knowledge you have of specific subjects, procedures, and information necessary to perform particular tasks or group of tasks. ... Physical or technical skills like the ability to make things. Computer skills, Communication skills. Managerial ability.  Knowledge management is important because it boosts the efficiency of an organization's decision- making ability. In making sure that all employees have access to the overall expertise held within the organization, a smarter workforce is built who are more able to make quick, informed decisions that benefit the company.
  • 24. knowledge managemen t strategies A knowledge management strategy is a plan of action that outlines how your organization will manage company information, data, and knowledge to improve your productivity and efficiencies.The most successful of these strategies are closely aligned with individual department and company-wide objectives.
  • 25. CommonPracticesOf InformationAndKnowledge ManagementStrategies  When setting out to form a comprehensive knowledge management strategy, every organization is unique.There are, however, common practices that span organizations and industries, including:  Increasing awareness and understanding of knowledge management in your company  Identifying potential benefits to build a use case for your organization  Attracting resources for implementation  Communicating best practices  Providing a communicable plan about where your organization is now, where you want to be, how knowledge management will get you there, and how you will measure that
  • 26. DevelopingaKnowledge ManagementStrategy  KM strategy is a plan that describes how an organization will manage its information and knowledge better for the benefit of that organization and its stakeholders.  A good KM strategy is closely aligned with the organization’s overall strategy and objectives.  A good, clear KM strategy can help to:  increase awareness and understanding of KM in your organization  Articulate the business case and identify potential benefits  Gain senior management commitment  Attract resources for implementation  Communicate good KM practice  Give a clear, communicable plan about where you are now, where you want to go, and how to plan to get there  Give you a basis against which to measure your progress,
  • 27. 5Core Considerationsfora KnowledgeManagement Program  A successful knowledge management program will consider these five areas:  People.Your program should increase the ability of individuals within the organization to influence others with their knowledge.  Processes.The processes you establish should include best practices and governance for the efficient and accurate identification, management and dissemination of knowledge.  Technology.The technology you choose should enhance how you configure and use tools and automation to enable knowledge management.  Structure. Organizational structures should transform to facilitate and encourage cross-discipline awareness and expertise.  Culture.Your organization should establish and cultivate a knowledge-sharing, knowledge-driven culture for long-term success.
  • 28. Role of knowledge in learning  Knowledge is like glue that sticks information as well as learning together. When we have prior knowledge about a topic, we understand it better. It plays an important role in students’ life especially in the school. If they don’t have related knowledge, they face difficulties in understanding the text.  Well, there are four types of background knowledge that needs to be instilled in students from a very early age.
  • 29.  1. General Knowledge  It helps children in developing their knowledge about what is happening in the world. Its main advantage is that they can relate background knowledge with the contextual one.  It is essential for understanding a normal language.The meaning of a word in the mind depends on the knowledge and the background of the reader. Reading is a good source of knowledge. It not only increases the meaning of words but also makes the comprehension easier to read.
  • 30.  2.Vocabulary knowledge  As already said, reading is the best source for knowledge. It is also a key to develop vocabulary skills of students.The more they read, the more they learn different words and how & where to use them. Importance of prior knowledge in education can be understood . Background knowledge enables the readers to have more options between multiple meanings of words.
  • 31.  3. Concept-based knowledge  Prior background knowledge about a subject can also be taken by the means of conceptual understanding. Giving hands-on experiences is a great source for understanding concepts while reading. In other words, it takes students away from the classroom and brings them closer to the outside world. Discussions and envisagement are also helpful in developing conceptual knowledge of students.This helps in collecting different views and information about the world.
  • 32.  3. Concept-based knowledge  Prior background knowledge about a subject can also be taken by the means of conceptual understanding. Giving hands-on experiences is a great source for understanding concepts while reading. In other words, it takes students away from the classroom and brings them closer to the outside world. Discussions and envisagement are also helpful in developing conceptual knowledge of students.This helps in collecting different views and information about the world.
  • 33.  4. Knowledge from books  Many good books are filled with a lot of information which consist of deep meanings of the words and are filled with good amount of knowledge. Background knowledge about the geographical settings of a place, history, political movements, religious and cultural environment of the world might not be learnt in the textbooks being taught in schools. Even the languages used in these books make a huge difference in understanding the text.
  • 34.  Thus, parents play a vital role in providing prior knowledge to their children. It is due to the fact that a child’s education starts at home and their parents are their first teachers. After parents, teachers play an important role in the learning process of a child. It is essential for them to understand, evaluate and analyze what the students already know about a topic.  It can be said that,“What students already know about the content is one of the strongest pointers of how well they will learn new information related to the content”.
  • 35.  what is the importance of knowledge  why knowledge is important for success  importance of knowledge in business  10 importance of knowledge  importance of knowledge pdf  importance of knowledge ppt  importance of knowledge in society  how will this knowledge help me in the future