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Knowledge Management for
your Day-to-Day
Knowledge Management Using SharePoint & O365
Amos Wachanga
@wachanga
Been doing SharePoint related projects for a couple of
years (5 years old now )
Microsoft Certified Professional – SharePoint
PMP Certified
Based in Nairobi
Technology Consultant . Developer
Project Management . Business Analysis .
Meet Amos | @wachanga
Knowledge Management for Day-to-Day (Using SharePoint & Office365)
Agenda
SharePoint & O365 for
Knowledge Management
SharePoint Services to support
Solutions
How do you implement this?
Get started
Next steps
Introduction
Why do it?
Knowledge Management
Introduction
Knowledge management – Getting the most of knowledge
resources.
Why do it?
Apply.Share.Discover.Capture.
What happens here….
• Import cars
• Sell cars (need accurate information)
• Manage requests
Have ready info on the move
• ….
Car Sales Company
A few challenges….
Lots of information
• Car Specifications (year differences)?
• Stock Information
• How do you respond quickly?
Complexity Aggregation Consolidation
Team Experience
• Diminishing individual experience
Market Volatility
• Change in consumer trends
Operating Procedures
• Workflows . Consistency . Collaboration
• How do you optimize the processes?
• Historical data (e.g. pre-sales templates)?
Why do it?
Apply.Share.Discover.Capture.
Enterprise Collaboration Platform
Microsoft solutions designed to drive business success
Connect with customersGrow efficientlySafeguard your businessBusiness anywhere
14
Apply.Share.Discover.Capture.
Apply.Share.Discover.Capture.
SharePoint Features
Business
Connectivity
Services
Sites
Apply.Share.Discover.Capture.
Demo
Stay In the Know Find What you Need Discover New Connections
Connect with the right experts and
learn more about their content.
Find just the right results from any
source and take action
Discover new information tailored
to you from your network
Delve – Search and Discovery Across O365
Powered by Office Graph
Knowledge Management for Day-to-Day (Using SharePoint & Office365)
Get Started
Identify
knowledge
sources
Map the
knowledge
sources
Get started
with SharePoint
or O365
Or you can
always consult
a consultant 
Create a
demo
Learn
Links to Learning Content
• https://www.edx.org/
• https://mva.microsoft.com/
• https://github.com/SharePoint/PnP (Devs)
• https://channel9.msdn.com/
• https://msdn.microsoft.com/
• https://dev.office.com/sharepoint
Thank You
Amos Wachanga
@wachanga
#spskampala

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Knowledge Management for Day-to-Day (Using SharePoint & Office365)

Editor's Notes

  • #8: Good old fashioned car company
  • #10: Not just one car type…imagine 100 models Mercedes-Benz C63 AMG
  • #11: (turnover of employees)
  • #18: List/Document Libraries – Define your Data, Store your associated documents, Look up documents Business Connectivity & Development APIs – ERP, POS Users – from your current AD Workflows Reporting & Dashboards - Performance Point & SQL Server Reporting Services
  • #22: edx.org Startups -> Bizspark