Knowledge sharing through communities sps detroit
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Johnny Lopez is a passionate evangelist for SharePoint and Office 365 who draws on 10 years of experience in the U.S. Navy and 9 years working in the SharePoint community. He discussed how knowledge communities can be used to connect employees across an organization and share expertise to improve problem solving, decision making, and productivity by tapping into collective knowledge and experience. The presentation covered various Microsoft tools that can be used to create and participate in knowledge communities, including SharePoint, OneDrive, Teams, Planner, and Delve.
Knowledge sharing through communities sps detroit
- 1. Creating a Knowledge Community Across your Organization
- 2. Community Leader in Office 365 and SharePoint Twitter: @Rockett_15 Houston SharePoint User Group President SharePoint Saturday Houston Chair Houston, Tx Johnny is a passionate evangelist who attributes his professional experiences, technical expertise and real-world SharePoint and Office 365 experience with organizations. He served 10 years in the U.S. Navy serving on 2 Aircraft Carriers (USS Eisenhower & USS Nimitz) as an Electrical Work Center Supervisor. He graduated from the University of Phoenix of Houston in 2011 with a Bachelor of Science degree in Business Information Systems. Johnny has been working in the SharePoint community for the last 9 years. Johnny Lopez
- 3. Agenda
- 4. Millennials surpass Gen Xers as the largest generation in U.S. labor force BY RICHARD FRY
- 5. Generational Preferences at Work FROM: http://blog.avanade.com/avanade-insights/collaboration/microsoft-teams-supercharges-collaboration-for-millennials-to-boomers/
- 6. Knowledge Sharing Vision Knowledge Sharing enables employees to contribute, leverage and share experience and discipline expertise for world-class customer and business outcomes. Collaborative Knowledge Communities are a center driver for enable the vision.
- 7. What types of knowledge? Vison, Missions, Values History Buying Process Pricing Customer Service Process Product/Services New Developments Marketing Strategy FAQs Case Studies Standard Operating Procedures Industry Best Practices Insights
- 8. Who are the key knowledge holders? CEO Vice President of Sales Vice President Marketing Operations Manager CIO HR Director Key Managers IT Director
- 9. How do we obtain knowledge? Verbal Communication • Face to face meetings • Individual or Group Published Materials - Content • Company Website • Intranet – Internal Website • Internet – Google, Bing, etc • Internal File repositories • Training Materials Experience • OJT • Industry • Training
- 10. Knowledge Mapping • Collaborative • Repetitive • Ongoing
- 11. How can we capture that Knowledge?
- 12. SharePoint and OneDrive cloud momentum 250k Organizations 85% Of Fortune 500 60% Of all seats are online 90% Growth in active users 300% Growth in data stored
- 13. New SharePoint and OneDrive cloud momentum 300k+ Organizations 85% Of Fortune 500 65% Of all seats are online 90% Growth in active users 300% Growth in data stored https://techcommunity.microsoft.com/t5/SharePoint-Blog/Connecting-the-modern-workplace-with-SharePoint-and-OneDrive/ba-p/110399
- 14. Delve • Delve helps you discover the information that's likely to be most interesting to you right now - across Office 365. Find information about people - and through people - and help others find you. • You don't have to remember the title of a document or where it's stored. Delve shows you documents no matter where they're stored in OneDrive for Business or SharePoint in Office 365. • Delve never changes any permissions, so you'll only see documents that you already have access to. Other people will not see your private documents.
- 15. Delve • Organizational Insights • Profile Data • Interest & Skills • Personalized Content • Office Graph - machine learning • Delve Cards • Mobile App
- 16. SharePoint Organizations use SharePoint as a secure place to store, organize, share, and access information from any device. • SharePoint Online - A cloud-based service, hosted by Microsoft, for businesses of all sizes. Instead of installing and deploying SharePoint Server on-premises, any business can subscribe to an Office 365 plan or to the standalone SharePoint Online service. • SharePoint Foundation (not available after SP2016) - is free for on-premises deployment. You can use SharePoint Foundation to create many types of sites where you can collaborate on webpages, documents, lists, calendars, and data. • SharePoint Server - It includes all the features of SharePoint Foundation. And it offers additional features and capabilities, such as Enterprise Content Management, business intelligence, enterprise search, personal sites, and Newsfeed.
- 17. SharePoint • File Sharing • Co-Authoring • Calendaring • Search • Community Sites • Wikis • Discussion Boards (Deprecated) • Content types and taxonomy features MMS • Mobile App - Intranet in your pocket
- 18. OneDrive OneDrive for Business is an integral part of Office 365 or SharePoint Server, and provides place in the cloud where you can store, share, and sync your work files. You can update and share your files from any device with OneDrive for Business. You can even work on Office documents with others at the same time.
- 19. OneDrive • Personal Files • Store • Share • Secure • Organize • Sync Client
- 20. Microsoft Teams Microsoft Teams is the chat-based workspace in Office 365. It's the hub for team chats, calls, meetings, and messages. Teams is extensible and customizable, and it's secured and standards- compliant to make sure your company's most sensitive collaborations are private. • Bring your team together • Chat 1:1 and with groups • Connect with online meetings • Files, notes, apps, and more, all in one place
- 21. Office 365 Groups • Public or Private • Distribution Lists email address • Shared Calendar • SharePoint Site • OneNote book • Access from Outlook Online or Client • Connect 3rd Party Apps
- 22. Planner Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress.
- 23. SharePoint Content Strategy Intranet Portal Sites Team Sites (Private) Extranet Sites (External) Office 365 Groups Consistent Look and Feel More team focused External sharing enabled Public or Private Enterprise Shared Taxonomy Security by association Highly governed Internal or External Users Governance Team Accountability 3 authoration levels Communication Center of Excellence Co-Authoring Restrictive content Storing files Intuitive Navigation Calendar sharing
- 24. Knowledge Communities A Knowledge Community is a group of professionals facing similar work challenges and learning opportunities. • Communities are "bounded" to facilitate building and leveraging trusted relationships within and across businesses and disciplines. • While bounded, Communities have porous boundaries enabling broader collaboration and engagement. • Knowledge Communities are central for building a collaborative, global culture.
- 25. Community Purpose •Connect employees with knowledge and expertise (tapping into key expertise) across your organization to improve the speed of problem-solving and effective decision making related to Knowledge Sharing. •Create a critical center of expertise for curated Knowledge Communities. •Provide a forum for quickly gathering ideas and sharing best practices. •Improve overall productivity and eliminate siloes.
- 26. Community Benefits and Value •Through sharing and reuse of consistent approaches and methods, we create speed to quickly stand up Knowledge Communities and drive down the overall cost of implementation. •By "tapping into the power of many", we can harness employee ingenuity and experience to accelerate achievement of our respective goals and objectives.
- 27. Individual Benefits for Community Participation •Continue learning and faster professional development •Faster problem solving through accessing expert knowledge •Share your own expertise to broaden influence •Improve communication with peers •Increase productivity and quality of work •Develop a sense of professional identity •Enhance our professional reputation •Exposure to new opportunities
- 29. We work hard, we party hard! SharePint! 4:00pm–6:00pm Common Pub Detroit 5440 Cass Ave PLEASEDRINKRESPONSIBLY. WEWILLBEHAPPYTOCALLACABFORYOU
- 30. Don’t forget to complete your session evaluations
Editor's Notes
- #11: Knowledge maps are powerful tools to inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In many cases, the simple act of creating a knowledge map reveals weak links and bottlenecks in the flow of knowledge. By articulating exactly how knowledge moves through the organization, teams can identify improvement opportunities and make targeted adjustments to ensure that the right knowledge reaches the right people at the right point in the process.
- #26: Improve access to experience and knowledge across all businesses since empowering / enabling existing resources is THE best way to accelerate the development of our collaborative culture. Provide our business customers with solutions to increase productivity and improve business performance, and ultimately our competitiveness.