Leading the Toyota way: an introduction to Lean practices & Operational Excellence
- 1. Leading the Toyota Way Takeaway from Dr Jefferey Liker masterclass author of the best seller The Toyota Way Nicolas Jourdain - December 2018
- 2. Leading the Toyota Way Objectives 1. Understand what are the key elements of the Toyota way 2. Understand applications to other businesses 3. How it connects with our own journey to excellence
- 3. Leading the Toyota Way Toyota “Production System” has been adapted & adopted in many business sectors Lean in Manufacturing Lean in Office Lean in Healthcare Lean in IS/IT Lean in Public Sector Lean in Start-up's … …. Lean in Supply Chain Toyota produce Cars , we don’t but … Lean in Retail
- 4. Leading the Toyota Way So it really works ? Sales Profit Capitalisation & so on in Quality, Reliability, Turnover, Sustainability, Innovation…
- 5. A bit of History Leading the Toyota Way
- 6. Leading the Toyota Way Several Branches influenced Lean Evolution “LEAN”
- 7. Leading the Toyota Way “Toyota Production System” History 1913 : Ford Mass production Mono product / 0 Variety 1930 : Mass production & Customization Longer throughput Time / Bigger equipment 1937 : Toyota & TPS founding From Equipment utilization to production «Flow» toward Customer needs
- 8. Leading the Toyota Way 1958 : First production outside Japan 1984 : JV plant with GM in USA 1992 : EUR (UK) plant opening 2001 : Toyota Way announced “Toyota Production System” History
- 9. Leading the Toyota Way Decoding the DNA of the Toyota Production System
- 10. Leading the Toyota Way The Toyota Way Core principles
- 11. Leading the Toyota Way The Toyota Way Core principles Respect for People Continuous Improvement The Toyota Way Core principles ” values and business methods that all employees should embrace ”
- 12. Leading the Toyota Way Respect for People • Challenge • Kaizen* • Genchi Genbutsu* • People’s ability to think is boundless • Teamwork Continuous Improvement Kaizen: "change for better" Genchi Genbutsu: “Go & See” A production system only ?
- 13. Leading the Toyota Way “HIDDEN BRAIN” Fast Thinking Rewarded for using existing routines Jump fast to Conclusions : Reward PLEASURABLE USAGE ! “REASONING BRAIN” Slow Thinking New information Storage & Eval. High energy needs PAINFUL USAGE ! Problem : why problem solving is so hard ?
- 14. Leading the Toyota Way Repetition Routine (“Kata”) Train the brain for Continuous Improvement Solution : An Integrated Coaching Model Source : Mike Rother
- 15. Leading the Toyota Way The Coaching Kata
- 16. Leading the Toyota Way 1. What is your long term vision/ambition ? 2. What are the Gaps ? 3. What is your plan to close ? 4. What have your learned from experiments ? Coaching Key Learning Continuous Improvement Mindset
- 17. Leading the Toyota Way A perfect Leadership model (Leadership + Continuous Improvement) X Coaching = Outstanding Results
- 18. Leading the Toyota Way Gemba: The place for perfect Leadership
- 19. Leading the Toyota Way Gemba: Lead with Facts & Visual management
- 20. Leading the Toyota Way The “ True North” quest: Hoshin Kanri* process Hoshin kanri: “Strategy Deployment”
- 21. Leading the Toyota Way The “ True North” quest: Hoshin Kanri* process Hoshin kanri: “Strategy Deployment” Company Vision Maximum Performance Long Term Prosperity
- 22. Leading the Toyota Way How does it connects with your own Journey to Excellence ?
- 23. Leading the Toyota Way …” We get brilliant results from average people managing brilliant processes. We observe that our competitors often get average results from brilliant people managing broken processes. “
- 24. Leading the Toyota Way