LEAFLET_AIRLINES
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The document discusses a staff planning solution called SISQUAL that aims to improve quality of service while reducing labor costs. It does this by ensuring the right staff are scheduled at the right place and time. This leads to higher staff motivation and quality of life. The solution also provides management visibility into staff planning and integrates with existing HR and payroll systems. It uses an Excel-like interface for easy adoption and automates many planning and scheduling tasks to reduce errors and costs.
LEAFLET_AIRLINES
- 1. IMPROVING QUALITY OF SERVICE WHILST REDUCING LABOR COSTS
- 2. Improving the quality of life of your staff by a new smart and flexible way of staff planning results in higher motivation throughout the organization and this results in better quality of service!
- 3. WHAT SISQUAL CAN BRING TO YOU? ensuring that the right person, is in the right place, at the right time! Higher quality of service with lower labor costs Higher quality of life for the enterprise employees Total visibility to higher enterprise management Staff turnover and bad planning cost a lot Compliance with labor law and rules are mandatory Total scrutiny over labor plans Excel-like language results in immediate adoption by users Process automation across the board saves money and mistakes Fully integrates with your existing T&A and HR systems +THE 6 WAVES TO SOLVE A SHORTAGE GAP
- 4. SHORTAGE 1 3 2 4 5 6 OUTSOURCINGCOMPANY POOL OF MEMBERS OF OTHER EXISTING TEAM SHIFT WORKING SHI FT MEAL BREAKS C O M PETENCES G RO UPS M E M BERS H OURS Give priority to Staff with previous experience at this location.
- 5. THE 6 WAVES TO SOLVE A SHORTAGE GAP 1 Using existing roster to resolve the gap by shifting meal (or other) work breaks. 2 Using existing roster by shifting start and finish working hours. 3 Find existing team members with required competence and availability. 4 Find members of other groups with required competence and availability. 5 Use company pool of competences to find resources with required competence and availability. 6 Use outsourcing to find resources with required competence and availability. “ When someone misses work it is always a headache! Imagine the problems we have when a bartender does not appear at work and we need to replace the person on the same day. We prefer always to find someone who has been in this role previously and specially someone who has been trained for us! This is only possible with the solutions as presented above. ”
- 6. Higher quality of service with lower labor costs With SISQUAL Team Manage- ment solution the organization can stay focused on its primary function of providing top quality service to their customers. By ensuring the right person in the right place at the right time, by ‘fail-safe’ sharing of personnel amongst departments, by using labor flexibility concepts, by managing extra-time allowances, etc, the organization is planning effectively for high quality whilst reducing labor costs. Higher quality of life for the enterprise employees SISQUAL can help you to improve the quality of life of your staff by a smart and flexible way of planning which takes into account special/individual ‘quality of life’ requests of each Team Member; logically, they feel more motivated and involved in their workplace. Implementing the human factor in your staff planning will work wonders because your Team-Leaders will have an easier and more rewarding task and this will make your organization different from the rest and a pleasure to work for. Total visibility to higher enterprise management SISQUAL solutions allows all the organization members to know who is doing what, where and when, why and for what cost. SISQUAL has 300+ company installations and 8 years of accumulated know-how at international level which are harnessed in our sisqual maxpro hr™ software solution. “ Companies are gradually moving towards a new model of safety at work, in which obeying the law is not the only requirement, but also other elements such as the need to standardise processes and tasks in order to optimize the management and safety at work. Higher quality of life for the enterprise employees results in more motivation, more dedication and reduced staff turnover. ”
- 7. Staff turnover and bad planning cost a lot! Compliance with labor law and rules are mandatory! Total scrutiny over labor plans Productivity starts in a good labor plan/labor schedule. Each department’s labor plan has to be authorized by a experienced member high in the hierarchy of the organization. “ Today, the use of technological solutions for the management of people in organizations is simply inevitable ... this is a new approach to the processes, which contributes to the modernization of services, provides greater interactivity between Team Leaders and Team Members and between both categories and the Human Resources Department; New media, enables the dematerialization of processes and leads to greater efficiency and effectiveness of human resource services ... ” Maria de Lurdes Andrade, HR Director USL Matosinhos (2009) Labor is expensive, in fact it is about 50% to 70% of your overall expenses. We help you plan the right person at the right place and at the right time. Our solution reduces unnecessary overtime! Bad time planning results in a higher level of staff resigning and this will cost you! Retaining your best workers is a challenge we can help you with. In offering the smart and flexible way of planning you have to be diligent to comply to labor law legislation. SISQUAL solutions will help you safeguard labor law legislation and organizational rules. This will safeguard your company from potentially hazardous situations.
- 8. Fully integrates with your existing T&A and HR systems! Process automation across the board saves money and mistakes Excel like language results in immediate adoption by users “ SISQUAL implemented a integrated solution for human resources at Leroy Merlin. The implemented solution covers everything from access control and attendance at the sisqual maxpro-hr (efficient management of the teams), the Human Capital management and even the automatic payroll. It was a One Stop Shop! The SISQUAL solutions are implemented in Leroy Merlin since 2008 and have contributed to increased efficiency and effectiveness to our organization. ”. Jorge Neves, Human Resources Director at world famous “do it yourself” retailer Leroy Merlin (2010) SISQUAL solutions offer seamless integration with any existing ERP solution in place. It also integrates with time and attendance; payroll; talent retention and appraisal engines and document management suites. All can be incorporated in the same workforce HR solution. With SISQUAL solutions you can allocate manual or in auto- matic the tasks and responsa- bilities to team members. Achieving compliance with complex and shifting labor regulations, enforcement of policies, keeping up with staff wishes, acting on sickness or no-shows or ... deployment of staff can be a headache and it can’t be done manually or with stand-alone solutions. SISQUAL solution is the only workforce planning solution with an excel-like user interface. We choose this format because people from all over the world are familiar with excel. This will give them confidence to work with the system and reduces the amount of training required. To facilitate the daily work even further SISQUAL has built a documentation module to ensure attachment of any type of document and this means that with a single click the employee’s documents can be retrieved.
- 9. “ 19 years have passed since the founding of SISQUAL, and today we are proud to say that our company maintains its innovative, challenging and surprising spirit. During the past years we have developed unique systems that are fully implemented and active within some of the most recognized companies around the world. For the coming years, we want to maintain such characteristics of innovation and challenge. In order to do so we aim: 1. that for our customers, working with SISQUAL is not only an experience of professionalism but also pleasant, friendly and of politeness and business ethics. In the event of such not happening, that SISQUAL may acknowledge it and humbly rectify it. 2. that the impact of using our solutions improves the quality of service of our customers, enabling them to have access at any time to the most appropriate skills in order to better serve their customer (in healthcare this can mean avoiding deaths). 3. to improve the quality of life of the thousands of Team Leaders and the hundreds of thousands of Team Members who will become benefitiaries of our smart way of planning ” Frederico Magalhães, CEO SISQUAL
- 10. EFFECTIVE TEAM MANAGEMENT SOLUTIONS! Headquarters Portugal Rua Carlos Dubini, 169 4150-188 Porto Portugal Phone: +351 229 397 790 sisqual@sisqual.comwww.sisqual.com Leadership SISQUAL is market leader in the supply of Team Planning and Team Operational Management solutions. SISQUAL offers an holistic approach on human resources solutions that are fully integratable. Our solutions feature access control, attendance control, planning and team management, human capital management and payroll. Where the costumers already have part of these systems we integrate with them seamlessly. Experience SISQUAL develops solutions since 1992. Our solutions are up and running in more than 400 companies around the world where 6.500 Team leaders plan and manage 300.000 employes on a daily basis. Innovation SISQUAL develops unique solutions that are constantly being improved. Teamwork SISQUAL focuses on customers and therefore develops tailor-made solutions.